858 Reviews
Write a Review858 Reviews of Jose Valdes
August 13, 2026
Only did a Diagnostics and charged me 400 plus dollars. The problem was they didn't fix the car. It needed a relay switch they wanted me to leave it for 3 days and rent a car. I'm a senior citizen on SSI I The problem was they didn't fix the car. It needed a relay switch they wanted me to leave it for 3 days and rent a car. I'm a senior citizen on SSI I can't afford that. I really feel like I was ripped off. I saw the Diagnostics video it didn't even last 10 minutes. Granted they had other things to do but $400 and not even fixing the car. Sorry I cannot recommend your store to anyone ever. More
August 04, 2026
Jose Valdes went above and beyond when I brought my truck because it was "whining" - I couldn't believe the part was still under warranty. Jose took care of everything from A to Z and routinely provided upd because it was "whining" - I couldn't believe the part was still under warranty. Jose took care of everything from A to Z and routinely provided updates via text or call. This is my 'forever" dealership because of Jose and the folks that actually serviced the truck. You don't get this kind of customer service ANYWHERE nowadays! Thank you for everything! More
July 30, 2026
Over the years, I have purchased 4 Jeeps through the dealership. Each one an upgrade. I continue coming back to the dealership and working with Robert as his customer service is fabulous, and I am tre dealership. Each one an upgrade. I continue coming back to the dealership and working with Robert as his customer service is fabulous, and I am treated with the utmost kindness and respect. I would not consider purchasing another Jeep from anyone else but Robert. More
Other Employees Tagged: Jo Lynn Smith, Robert Smith, Stephen Kugel, Medi Jabin, Vincent Todaro
July 22, 2026
I took my wrangler in for no running lights after 3weeks I finally got it back it stopped running the wire harness was incorrectly installed it fell out the distributor was broken the headlight unplugged th I finally got it back it stopped running the wire harness was incorrectly installed it fell out the distributor was broken the headlight unplugged the radio disconnected and finally the last straw the air bag light can on and it died . After 25 years of loving and maintaining my beloved jeep wrangler your service department killed it and I lost all hope of fixing it. I far as I am concerned you owe me a wrangler and I will never set foot on dealer ship ever again worse dealership ever close the doors please More
July 20, 2026
Poor communication between customer-Service Dept Car was in service dept for 6 weeks Totally Unexceptable !!! Inept in getting back to customers . Kept in the dark reg work or parts for repairs. Unreliable in service dept for 6 weeks Totally Unexceptable !!! Inept in getting back to customers . Kept in the dark reg work or parts for repairs. Unreliable and would not recommend to friends/family for any type of repairs or work on purchased cars at this facility. More
July 19, 2026
Very nice service center excellent experience. Thank you Shane Odom, Jose, and tech crew for the Great service work on my 2022 Ram 1500 4x4 Ecodiesel. Thank you Shane Odom, Jose, and tech crew for the Great service work on my 2022 Ram 1500 4x4 Ecodiesel. More
Other Employees Tagged: Charles Hunter
July 13, 2026
Jose & Nick did a great job of taking care of me; however, the Classic leather company didn’t fix the leather trim correctly and we will have to come again. however, the Classic leather company didn’t fix the leather trim correctly and we will have to come again. More
Other Employees Tagged: Nick Harz

