Jose Valdes
Jose Valdes at CDJR of Leesburg

Jose Valdes

Service Advisor

CDJR of Leesburg

3401 US-441
Fruitland Park, FL 34731

Contact Me
4.5
858 Reviews
4.5

858 Reviews

Write a Review

858 Reviews of Jose Valdes

August 13, 2026

Dealership Rating
Employee Rating

Only did a Diagnostics and charged me 400 plus dollars. The problem was they didn't fix the car. It needed a relay switch they wanted me to leave it for 3 days and rent a car. I'm a senior citizen on SSI I More

by msscarpati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 16, 2026

CDJR of Leesburg responded

Thank you, Ms. Scarpati, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2026

Dealership Rating
Employee Rating

Jose Valdes went above and beyond when I brought my truck because it was "whining" - I couldn't believe the part was still under warranty. Jose took care of everything from A to Z and routinely provided upd More

by parkerjohnmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

CDJR of Leesburg responded

Your mention of Jose going above and beyond and keeping you updated shows how our service department strives to keep you informed and at ease. Knowing we’ve earned your loyalty in this way is truly rewarding. Thank you for trusting us with your Ram 1500’s care.

July 31, 2026

Dealership Rating
Employee Rating

Service was great. Wiper blades very expensive. Jose very professional and also accommodating and friendly More

by cobbdog67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

CDJR of Leesburg responded

It’s great to hear the service for your Jeep Wrangler JK Unlimited met your expectations and that Jose was both professional and friendly. We’re sorry the wiper blades felt pricey and appreciate your feedback on their cost. Thank you for trusting us with your vehicle.

July 30, 2026

Dealership Rating
Employee Rating

Over the years, I have purchased 4 Jeeps through the dealership. Each one an upgrade. I continue coming back to the dealership and working with Robert as his customer service is fabulous, and I am tre More

by GROBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2026

CDJR of Leesburg responded

What a privilege to help you with four Jeep upgrades over the years. We’re glad Robert has made each visit welcoming and respectful. We appreciate your continued trust and look forward to supporting your next adventure.

July 27, 2026

Dealership Rating
Employee Rating

Service rep was very helpful and nice about the service I received also got car back fast More

by kenbrown841
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

CDJR of Leesburg responded

Thank you for the five-star review. We’re glad Jose was so helpful and that your Chrysler Pacifica was back quickly. We look forward to assisting you again.

July 22, 2026

Dealership Rating
Employee Rating

I took my wrangler in for no running lights after 3weeks I finally got it back it stopped running the wire harness was incorrectly installed it fell out the distributor was broken the headlight unplugged th More

by diver1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2026

CDJR of Leesburg responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 20, 2026

Dealership Rating
Employee Rating

Poor communication between customer-Service Dept Car was in service dept for 6 weeks Totally Unexceptable !!! Inept in getting back to customers . Kept in the dark reg work or parts for repairs. Unreliable More

by navy7982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2026

CDJR of Leesburg responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 19, 2026

Dealership Rating
Employee Rating

Very nice service center excellent experience. Thank you Shane Odom, Jose, and tech crew for the Great service work on my 2022 Ram 1500 4x4 Ecodiesel. More

by robertsramsey61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hunter

Jul 19, 2026

CDJR of Leesburg responded

Recognizing that you had a positive experience at our service center with your 2022 Ram 1500 Ecodiesel really makes our day. We’re happy Jose and our team delivered outstanding care. We appreciate you choosing us for your service visit.

July 13, 2026

Dealership Rating
Employee Rating

Service was good but I was unhappy with the lack of communication by my service advisor. More

by hunterlentine123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

CDJR of Leesburg responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 13, 2026

Dealership Rating
Employee Rating

Jose & Nick did a great job of taking care of me; however, the Classic leather company didn’t fix the leather trim correctly and we will have to come again. More

by jamesb26
Recommend Dealer
Yes

Other Employees Tagged: Nick Harz

Jul 14, 2026

CDJR of Leesburg responded

Thank you for taking the time to write this review, James, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at CDJR of Leesburg are glad to have you as a customer.

1
...

Dealership Inventory (390 Vehicles)

used 2020 Jeep Gladiator car, priced at $24,991
2020 Jeep Gladiator
used
Black Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Buick Envision car, priced at $19,991
2023 Buick Envision
used
Cinnabar Metallic exterior
Automatic
Front-wheel Drive
used 2021 Jeep Wrangler Unlimited car, priced at $30,591
2021 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Mazda Mazda3 car, priced at $19,947
2023 Mazda Mazda3
used
Red Crystal exterior
Automatic
Front-wheel Drive
new 2026 Jeep Gladiator car, priced at $50,274
2026 Jeep Gladiator
new
Mojito exterior
Automatic
Four-wheel Drive
used 2022 Ram 1500 car, priced at $31,893
2022 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive