CDJR of Leesburg - Service Center
Fruitland Park, FL
2,294 Reviews of CDJR of Leesburg - Service Center
Excellent Service I always have the best experience with Bill Bryan Jeep/Dodge. From the minute I drive up to the minute I leave. Everything in between just heightens I always have the best experience with Bill Bryan Jeep/Dodge. From the minute I drive up to the minute I leave. Everything in between just heightens the experience the free snacks and condiments, the television and the massage chairs. They get a five star rating from me. The only thing I would do differently is the complimentary car wash after the service. It usually look as if the car is hosed down and the water spots dry on the car, mirrors and windows as is. It should be wiped off so that your car doesn't look spotty and more like a finished product rather than just a rinse and go. More
Great experience Total shock I brought my car for first inspection. Arrived at 0745hrs and my car was service in and out with an hr. Hope service continues in futub Total shock I brought my car for first inspection. Arrived at 0745hrs and my car was service in and out with an hr. Hope service continues in futube Thsnks service department Paul More
Crappy service I was happy I was able to get my wife’s recalls fixed on her 2017 Durango. Then the fun begins. I received a call at 1530 that the car was done. It to I was happy I was able to get my wife’s recalls fixed on her 2017 Durango. Then the fun begins. I received a call at 1530 that the car was done. It took a while getting there to pick her car up I walked through the service department and was never greeted, and walked over to the counter to pick up the keys. Waited a few minutes ok. Once I received the keys and told have a good day I walked outside looking for her car. Nowhere to be found. I finally found it parked in a fenced in lot blocked by multiple vehicles. I had to go back to the service department and waited for over five minutes for someone to acknowledge my existence and to finally be able to move the other vehicles. Also I had to back my wife’s car out myself. I have pictures. I had an appointment on Monday but due to the service department I will never bring my car or truck to this dealership again. More
Outstanding Needed short notice major brake service for a scheduled trip to MI. Was able to make a timely appointment and obtain thorough diagnostics and expedit Needed short notice major brake service for a scheduled trip to MI. Was able to make a timely appointment and obtain thorough diagnostics and expeditious service. The complementary shuttle to and from my residence we're timely and appreciated. The complementary snack in the comfortable customer lounge we're exceptional. I'm glad I found Bill Bryan years ago and will remain a well satisfied customer. The service personnel are attentive and personable. More
Outstanding service, Outstanding employees. This is the Dealer you want to go to for a new Jeep. I highly recommend Bill Bryan, the service and sales, and maintenance personnel treat you like fa This is the Dealer you want to go to for a new Jeep. I highly recommend Bill Bryan, the service and sales, and maintenance personnel treat you like family. The customer lounge is outstanding. There are no no high pressure sales personnel. More
Service dept. is the worst! Had a 1:30PM appointment for oil change tire rotation, & to install step hoops, Was told on phone it would Take 1.-1/2 hrs. finally after 4 hrs. It Had a 1:30PM appointment for oil change tire rotation, & to install step hoops, Was told on phone it would Take 1.-1/2 hrs. finally after 4 hrs. It was done with a big scratch in passenger door, which they did repair. Will not go back would not recommend! TERRIBLE SERVICE More
Barrery replacement I received a recall notice on my Chrysler 300 in the mail. Sure enough my car completely died two or three days later. I had purchased the car at you I received a recall notice on my Chrysler 300 in the mail. Sure enough my car completely died two or three days later. I had purchased the car at your dealership so I had it towed there. I talked to Jose in service and he informed me that they had checked the car and it was caused by the alternator not recharging the battery and that they would replace it under the recall at no charge to me. I then received another call from Jose telling me my battery was no good and that I would have to pay to have it replaced. I feel that the battery was killed by the alternator not charging it and causing it to completely run down. I paid the $245.57 bill and picked up the car but told Jose we were not happy and felt the battery should have been covered along with the alternator. We have had our car serviced by your dealership on many times and have been very happy, but this one leaves a bad taste. Jose was great and even got us a loner car to use but it still bothers me about having to pay for the battery. Thank you for your concern Gerald and Theresa Scott More
Jared Lindsey & Service Department Excellent salesmanship by Jared. I had been to 4 other dealers before your dealership and Jared was by far the most honest and accommodating of all t Excellent salesmanship by Jared. I had been to 4 other dealers before your dealership and Jared was by far the most honest and accommodating of all that I visited. I have been to your service department twice and was treated very courteously and quickly. More
AWESOME EXPERIENCE! Billy Berg was my advisor and he was very professional and courteous! Having my vehicle serviced there is always a pleasant experience! Thank you Bi Billy Berg was my advisor and he was very professional and courteous! Having my vehicle serviced there is always a pleasant experience! Thank you Billy! More
No intention of buying a new car but I did. I brought my 10 year old PT Cruiser in for a check engine light and ended up with the most perfect Jeep. I told you what I liked about my Cruiser and I brought my 10 year old PT Cruiser in for a check engine light and ended up with the most perfect Jeep. I told you what I liked about my Cruiser and you brought me a vehicle close to what was important to me. For very personal reasons, my Angel is smiling down on me for owning a Jeep. More