CDJR of Leesburg - Service Center

The entire process was good the new tires ride nice dealing with your team is always a pleasure dealing with your team is always a pleasure More

Gives warm welcomes to their customers. Courteous and polite after taking info of your vehicle they show you to the snack area which is a plus. They inform you at what stage your vehicle i Courteous and polite after taking info of your vehicle they show you to the snack area which is a plus. They inform you at what stage your vehicle is working on . And now I experienced the new video that is sent to my phone showing me what they did and if you need something more. The manager” David “ greets you while they’re working on your car and get to know his customers on a one to one which I prefer. I used Tiffany for years and this last visit I used Ryan Swoll, I couldn’t ask for better service from this young man. When I went inside to sign my paperwork it was a customer ahead of me so I sat in the chair. When Ryan was ready for me he could see that I had a problem getting up and he put his arm out and I looked up and I said thank you and I held onto his arm and I got up.. He is definitely an asset and just one more word who I believe is an asset inside the dealership building. His name is Charles. Through all these years Charles was always there for all my questions and did right by me. This dealership out of so many is an A + . sorry about this one more thing again when I got into my vehicle to leave hanging with the tag was a dealership offered to buy my car at X amount of money. Show the two new things that I’m aware of that I’m extremely happy with is the video on what they doing with your car and leaving an offer of sale for your car is the proper way to handle this. It’s so comfortable to go there when you walk in and you’re always acknowledged by your name. Where are all of the above I will close and my name is Patti Geist More

Great service, knowledgeable, fast service. Prompt response. On pointl at all times. Outstanding customer Rep. Prompt response. On pointl at all times. Outstanding customer Rep. More

very helpful, kept me informed and contacted me as soon as my parts arrived . I would highly recomend as my parts arrived . I would highly recomend More

Great service-work done in timely manor Otto addressed my concerns and did a great job taking care of my issue. my concerns and did a great job taking care of my issue. More

Received great service on our Gem golfcart. The service team knows what they're doing. The service team knows what they're doing. More

Minor mistakes were made from service technicians. Forgot to reset oil gauge and didn’t check psi after rotating my tires. Forgot to reset oil gauge and didn’t check psi after rotating my tires. More

Able to get an appt scheduled quickly for diagnosing our problem. Carlos handled everything quickly. Able to get the part we needed, and we're waiting to confirm an appt to get part replaced. Cust problem. Carlos handled everything quickly. Able to get the part we needed, and we're waiting to confirm an appt to get part replaced. Customer waiting area is nice, with beverages and snacks available, and comfortable seating. More

Service center is in disarray, staff, with a few exceptions, does not seem to know what customer service is, and one of the issues I asked to be fixed was not. exceptions, does not seem to know what customer service is, and one of the issues I asked to be fixed was not. More

I am very happy with the really great service overall! I will return for future service. I will return for future service. More