CDJR of Leesburg - Service Center

I was worried when I heard about the name change for your dealership - primarily because I was concerned that Jose Rosado-Valdes would no longer be in the Service Department. How glad to find that he was st dealership - primarily because I was concerned that Jose Rosado-Valdes would no longer be in the Service Department. How glad to find that he was still there!! He is the best Service Rep we have ever dealt with - hands down. If I were going to start a company of my own, Jose would be one of my first hires. Everything was handled completely and efficiently. We also need to thank Mark [?} who runs the customer service counter - drinks, hot dogs, etc. Glad he's still there. Same goes for Rob Storz, the salesman who handled our purchase of the Chrysler Pacifica Ltd. When it comes time to replace it, your dealership will be our first stop - in no small measure because of these three individuals. More

Great check in arrangements and greeting. The waiting area is good. The work done was fully explained as was the small issue of the battery needing a charge. The waiting area is good. The work done was fully explained as was the small issue of the battery needing a charge. More

Check in and check out were well handled and efficient. Video review at check out was unique and informative. Video review at check out was unique and informative. More

Chris did a great job for me. I had an appointment for an oil change and diagnosis for a Check Engine light. I did see that the diagnosis might take up to 48 hours, but Chris got I had an appointment for an oil change and diagnosis for a Check Engine light. I did see that the diagnosis might take up to 48 hours, but Chris got the truck in and disgnosed within a couple of hours. More

The service was very good. All members of the staff were very helpful. Thank you and I will be back All members of the staff were very helpful. Thank you and I will be back More

Everything was done very timely in review of issues that the truck was brought in for. the truck was brought in for. More

It was as well as to be expected for a tire rotation. Otto was very responsive. Otto was very responsive. More

GREAT SERVICE. No pressure for additional work or filters, etc. Pleasant staff. We were ducked. No pressure for additional work or filters, etc. Pleasant staff. We were ducked. More

This dealership’s service area is top-notch, going above and beyond my expectations. The staff are friendly, fast, and knowledgeable. and beyond my expectations. The staff are friendly, fast, and knowledgeable. More

It was a good place to go and have your vehicle serviced, they ensured my satisfaction would be met. they ensured my satisfaction would be met. More