CDJR of Leesburg - Service Center

I can't say enough good things about this dealership. I was a customer of Bill Bryan for multiple vehicle purchases and the staff is amazing. The main reason I stay with the dealership, even under new I was a customer of Bill Bryan for multiple vehicle purchases and the staff is amazing. The main reason I stay with the dealership, even under new ownership, is because of the service team and especially Jose, our service writer. He is always on top of things and makes sure to communicate with the mechanics and us to provide an excellent experience. I will never go anywhere else for repairs. Keep up the good work Jose, it is much appreciated. Your work etic should be emulated by everyone. Also would like to give a shoutout to Mark in the customer service waiting area and Charles, our sales manager. Keep the team going. Thanks guys for your work etic. More

The service teams are always professional and everyone is eager to make sure you have been helped eager to make sure you have been helped More

Good and friendly service in the service center and Chris called an Uber for me when I needed a ride home called an Uber for me when I needed a ride home More

Katie is awesome at her job, great customer service and knowledge of vehicles and the warranty dealings. knowledge of vehicles and the warranty dealings. More

I was greeted quickly and courteous by Katie. Explained why I was there.Katie covered a few items and took care of the situation with me. Explained why I was there.Katie covered a few items and took care of the situation with me. More

Spent almost $500 fixing my radio and took my car home Friday morning. Saturday morning my radio kept going on and off. Its Sunday and my radio is static. Not happy that I spent $500 only to still have Friday morning. Saturday morning my radio kept going on and off. Its Sunday and my radio is static. Not happy that I spent $500 only to still have my radio not working. Will be calling on Monday. Not paying again for my radio since you didn’t fix it. More

My experience with the staff and facility performance was excellent. I’ll return if needed Ed 😇😇 excellent. I’ll return if needed Ed 😇😇 More

I feel like they do a good job but I also think the techs get pressed to sell things that the customer doesn't need. For an example. They told me that my battery was bad. They wanted almost 600 dollars to re get pressed to sell things that the customer doesn't need. For an example. They told me that my battery was bad. They wanted almost 600 dollars to replace it. I call some local auto parts stores and was told 250 dollars to replace. I'm still using my original battery with 0 problems. I'm still going to use them though. More

I feel like they do a good job, Quick check-in, the guy parking everyone helps a lot thanks to him, everyone parks in the right spot, parking everyone helps a lot thanks to him, everyone parks in the right spot, More

Amazing service! Very funny and lively people! Definitely would recommend coming here for service as well as buying! Very funny and lively people! Definitely would recommend coming here for service as well as buying! More