CDJR of Leesburg - Service Center

Kim was obviously working hard to fill her role of having her customers completely satisfied. As far as I am concerned she met that goal. her customers completely satisfied. As far as I am concerned she met that goal. More

very poor service had to contact dealer manager outcome pending will see if my car is returned in the condition i brought it in outcome pending will see if my car is returned in the condition i brought it in More

The adviser I had was somewhat harsh and not personable. I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to kee I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to keep my Jeep. Then the nightmare continued we were ubered to The Villages to get a rental car. We were there over an hour waiting for a vehicle. 5 hours out of our day for an oil change is not how we wanted to spend the day, plus tipping the Uber driver and putting gas back in to return it. The dealership needs loaner cars. Not a good experience. More

This team went overboard to assist me. Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was vital in getting my vehicle handled. The team understood my vehicle and concerns. I am so thankful for the speed and efforts utilized to heal my jeep. Outstanding folks. More

I had to bring my car back twice to get my AC working. Service Manager was very nice and gave me a tank of gas for my troubles. Thank You Service Manager was very nice and gave me a tank of gas for my troubles. Thank You More

Otto from the start kept it professional and clear about everything. Always kept in touch. Thank you for your service. everything. Always kept in touch. Thank you for your service. More

Katie did her usual excellent job. Hot dogs were done before I had to go home. Charge was more than I really wanted to spend but I've gotten past the point where I am interested i Hot dogs were done before I had to go home. Charge was more than I really wanted to spend but I've gotten past the point where I am interested in doing the service myself. A= to everyone. More

Service dept took excellent care and courtesy is top notch. Found the issue and it was covered under warranty… so I had that going for me, which was nice! Thank you for your professionalism, it was much notch. Found the issue and it was covered under warranty… so I had that going for me, which was nice! Thank you for your professionalism, it was much appreciated!! More

They were able to get my Jeep in for an oil change and tire rotation immediately. The service technician helping me was very professional and attentive. tire rotation immediately. The service technician helping me was very professional and attentive. More

Carlos Mendoza and crew worked very hard to get this done, in time for my trip . thanks to All and Carlos done, in time for my trip . thanks to All and Carlos More