CJ Wilson Mazda of Ventura
Ventura, CA
763 Reviews of CJ Wilson Mazda of Ventura
New Vehicle Purchase Purchased my Mazda3 Touring from Heather Massey and she made the process as pleasant as possible. Kris Wardak made sure the paperwork process was pro Purchased my Mazda3 Touring from Heather Massey and she made the process as pleasant as possible. Kris Wardak made sure the paperwork process was properly explained, Stephen Barra conducted the test drive and explained all the vehicle bells and whistles. More
Great Tom and Kris where amazing to deal with and they worked hard to make me a great deal. They were patient and understanding. Truly a great experience Tom and Kris where amazing to deal with and they worked hard to make me a great deal. They were patient and understanding. Truly a great experience More
Second visit, second purchase! We bought in May our CX-9, it was SO easy! The team is really professional. For our secondary car, of course, we decided to buy again with CJ Wilson We bought in May our CX-9, it was SO easy! The team is really professional. For our secondary car, of course, we decided to buy again with CJ Wilson few weeks ago. We have now 2 Mazda from CJ Wilson Ventura and you’re making happy customers! :) Thank you to Kris, Bassam and Erik! You’re fantastic! More
I couldn't ask for anything more My first service visit at CJ Wilson was perfect. I was immediately greeted at the door by Thomas, who got the ball rolling for me very quickly. He w My first service visit at CJ Wilson was perfect. I was immediately greeted at the door by Thomas, who got the ball rolling for me very quickly. He was extremely personable and seemed genuinely interested in meeting my concerns/needs. Most importantly, he impressed me with his honesty - which can sometimes be a source of concern at a car dealership. Thomas checked on us several times while our car was being serviced, and made sure we were updated as to it's progress in service. It was a great service experience thanks to Thomas and the guys in the Service Department. More
Feels like Family. I always look forward to my service visits at CJ Wilson. They treat me like family deserving of very special treatment. This visit they took extra I always look forward to my service visits at CJ Wilson. They treat me like family deserving of very special treatment. This visit they took extra care to make sure my car was safe for an upcoming long trip. Very much appreciated. More
Always a great service experience! Thomas is alway upbeat and extremely helpful when I bring my car in for service. He's a pleasure to deal with every time. You're killing it, Thomas! K Thomas is alway upbeat and extremely helpful when I bring my car in for service. He's a pleasure to deal with every time. You're killing it, Thomas! Keep up the good work. More
Fast and friendly The team at CJ Wilson was fast and friendly. My sales rep, Mina knew all about the car I wanted, and we enjoyed my test drive. We negotiated a fair The team at CJ Wilson was fast and friendly. My sales rep, Mina knew all about the car I wanted, and we enjoyed my test drive. We negotiated a fair deal, even on my old trade-in. Ryan was experienced with all of the required paperwork and got me out in less than an hour. Really nice experience and now I have a gorgeous new (new to me) car. More
Best service representative ever Thomas was extremely professional, yet personable. I actually enjoyed the experience due to his diligence in making certain that I was accommodated. Thomas was extremely professional, yet personable. I actually enjoyed the experience due to his diligence in making certain that I was accommodated. He's a great asset. More
Fast, efficient, and friendly! Thomas the Service Advisor couldn't be more helpful, and he's also such a nice guy! He asked Carlos, the Tech, to look at a rattling issue I was havin Thomas the Service Advisor couldn't be more helpful, and he's also such a nice guy! He asked Carlos, the Tech, to look at a rattling issue I was having and within minutes he figured out the issue and fixed it. The oil change and tire rotation was also done within a short amount of time. They also offer a free car wash with the service and free snacks and drinks while you wait. The only thing about this Mazda dealership that is irritating is the obnoxious recording/hold music where the announcer sounds like they are shouting as people talk over each other! That really should be changed as no one wants to have anxiety as they are calling to have an issue addressed with their car. More
Overall good experience My first experience on a test drive with John was friendly and adequate but I realized, later, that I was not made aware of many of the features the c My first experience on a test drive with John was friendly and adequate but I realized, later, that I was not made aware of many of the features the car offered. Upon returning, Mina took me on another friendly but much more informative test drive - I was motivated to buy. Service dropped a little during negotiation and purchasing process - long and wasn't informed as to what was happening. Bassam never made his way out to me (I was told he was busy with numerous deals at the time), but did greet/appreciate another person next to me. Kris was a great end to the process - he was efficient, informative and friendly. Mina followed up with driving to make a personal delivery of some floor mats - appreciated the extra effort. Overall a good experience. More


