CJ Wilson Mazda of Ventura

50k service My car is a couple years old and l have aleays gad it dealer serviced. CJ Wilson sent me a reminder that my service was likely imminent given my past My car is a couple years old and l have aleays gad it dealer serviced. CJ Wilson sent me a reminder that my service was likely imminent given my past history and sent me a link to easily setup an appointment online. I was able to set an appointment quickly and then fo a change when my plans changed. When I arrived, the service advisor quickly got me checked in, provided both a cost and time estimate and got me settled. The service was fast as was the checkout process. I was thoroughly briefed on whY to expect for my next scheduled service visit. I was on.my way quickly. More

Great Dealership I bought my CX5 in 2014 and have taken it for all oil changes, etc. Couldn't be happier with a dealership and I've dealt with several. Service write I bought my CX5 in 2014 and have taken it for all oil changes, etc. Couldn't be happier with a dealership and I've dealt with several. Service writer Jennifer Lange is super -- from scheduling my appointments to letting me know when it's almost finished. The CX5 is fun to drive and good on gas. More

I would return to purchase another car My sales associate Tom Straszewski was awesome to work with. We had communicated for over a week about my trade in and the 2 used vehicles I was cons My sales associate Tom Straszewski was awesome to work with. We had communicated for over a week about my trade in and the 2 used vehicles I was considering. In fact when we drove in he was waiting in the driveway for us. Tom was polite and courteous and I feel we received more than a fair deal. Just wished the car we purchased had a full tank of gas, it only had about 1/4 of a tank full. It was at night and we had a 3 1/2 hour drive home. The finance person Ryan Keith was quite pleasant to work with and funny and listened to my concerns. More

Bought a new CX-9 We needed a three row crossover for my wife and were trying to decide between a CX-9 and a Toyota Highlander. After walking into CJ Wilson Mazda and d We needed a three row crossover for my wife and were trying to decide between a CX-9 and a Toyota Highlander. After walking into CJ Wilson Mazda and driving the CX-9 the choice was pretty clear. You cannot find a vehicle this comfortable, stylish, safe and luxurious at this price point from any other manufacturer. On top of that, the car buying experience at CJ Wilson is better than anything I have ever experienced. Car shopping with a 1 year old can be a bit tricky, especially when you need to move a car seat into each vehicle that you want to drive. Tom was extremely patient with us and never made us feel rushed or pressured. Then we dealt with John (the sales manager) who was very open with the financial aspect of buying a car and helped us find a price and monthly payment that we were comfortable with. I will definitely buy again from CJ Wilson! More

Preparing my new car My wife and I bought a new CX-9 from CJ Wilson Mazda and before we walked out of the building they pulled the car up to the front with a fresh coat of My wife and I bought a new CX-9 from CJ Wilson Mazda and before we walked out of the building they pulled the car up to the front with a fresh coat of paint protection and a full exterior wash. The car looked amazing! More

no appointmrnt needed not as advertised CJ WIlson Mazda promotes that no appointment is needed for regular car maintenance service - just walk in! This is NOT TRUE. They tell you you can jus CJ WIlson Mazda promotes that no appointment is needed for regular car maintenance service - just walk in! This is NOT TRUE. They tell you you can just arrive but they "prefer" that you have an appointment. They'll tell you that they'll try to squeeze you in but it may be a 2+ hour wait where as with an appointment they tell you the wait is only 45 minutes. I was told this shortly after arriving a little after they opened. I would hate to imagine what they would say if I had arrived after noon. I am very grateful for Raymond for working with me despite not having an appointment. I actually overheard another co-worker say to him that she won't take walk-ins after a certain time. Raymond is the only reason I'm giving 4 stars. Otherwise, I would give 1 star. More

My purchase of a new CX-5 The sales staff, especially Tom, were very professional. The normal "hard sales" you normally encounter when buying a car was not a part of Tom's sal The sales staff, especially Tom, were very professional. The normal "hard sales" you normally encounter when buying a car was not a part of Tom's salesmanship. We came to a fair price without a series of offers and counter-offers. More

Great buying experience Easy to talk to and work with. I feel like we both walked away happy which is all that matters to me. Thanks for all your help and knowledge, AJ! Boug Easy to talk to and work with. I feel like we both walked away happy which is all that matters to me. Thanks for all your help and knowledge, AJ! Bought a car I love that I wasn't even thinking about buying. Fastest signing process ever, too. More

Pleasent, but Jennifer did mention a malfunction with liftg Malfunction with lift gate still under warranty but never heard a word more about it and I forgot to ask when car was Finnished .if it was taken care Malfunction with lift gate still under warranty but never heard a word more about it and I forgot to ask when car was Finnished .if it was taken care of . . More