CJ Wilson Mazda of Ventura

Best Car Buying Experience Visited CJ Wilson Mazda 2 times and purchased on our second visit. Excellent, relaxed, low pressure sales experience. We did not feel rushed and the Visited CJ Wilson Mazda 2 times and purchased on our second visit. Excellent, relaxed, low pressure sales experience. We did not feel rushed and the salesman was happy to show us every car and every option available and we ended up with a totally different car than we originally wanted with no buyers remorse and feel better about the car we ultimately ended up with. More

Stuck turnaround. Car was returned immaculate. Service advisor Jen was polite, professional and efficient in every respect. I was in and out in an hour for a basic service, entertainment system sof Service advisor Jen was polite, professional and efficient in every respect. I was in and out in an hour for a basic service, entertainment system software update and a car wash. Good job! More

poor communication..but manager is working to fix problem When it comes to extra charges I expect to be told ahead of time what I will be billed. They told me my car was ready to pick up. I was unable to get When it comes to extra charges I expect to be told ahead of time what I will be billed. They told me my car was ready to pick up. I was unable to get my car the same day but arranged to pick it up the day later. I was dismayed to find out that I was charged $60.00 extra to pick up my car the next morning. I was never told that this would be the case as if it was I would have gotten and uber or requested a ride. I think this is poor business and exploitation. I won't be returning to this dealership for repairs. *Update- manager has reached out and reimbursing the charge which is the right thing to do. I appreciate the effort to fix the problem and I feel better about the overall experience. I hope that communication can continue to be improved in the service department. Thank you! More

Eager to plrase From the moment I walked in, the service center greeted me with a smile and expediently did my paperwork. The car was done before the time allotted a From the moment I walked in, the service center greeted me with a smile and expediently did my paperwork. The car was done before the time allotted and was very clean. I have never had a bad experience on my scheduled services. More

Great Service Dept. The reason I bought my 2nd car from CJ Wilson Mazda was because of the awesome customer service from both the Sales and Service Dept. Today I broug The reason I bought my 2nd car from CJ Wilson Mazda was because of the awesome customer service from both the Sales and Service Dept. Today I brought my Mazda 3 Hatchback in for service and was not disappointed. I was greeted right away, and had fresh coffee waiting. Within 45 minutes I was on my way. Thank you again! More

Excellent service. AJ was out salesperson and he was extreme Great service, very helpful, honest pricing. I will recommend the dealership to my friends. AJ was thorough and helped make our purchase a wonderful a Great service, very helpful, honest pricing. I will recommend the dealership to my friends. AJ was thorough and helped make our purchase a wonderful afternoon. More

Service was great! Victor was great! very quick and efficient. However I did feel like my price for service was just too much. I am a prior Toyota owner and was great! Victor was great! very quick and efficient. However I did feel like my price for service was just too much. I am a prior Toyota owner and my oil change service did not pass 69 dollars and that included everything I got with you guys. I also was not presented with a price list so I didn't know how much I was paying for each item or if it was just all one price. I guess it serves as a learning experience for my self as well to just ask what the break down is vs letting you guys tell me. Not sure if I'd go back I may have to do some research and see if you have any specials prior to going. I did sign up for the app but again that isn't something I was told I can do until I saw the poster in the lobby. More

fun fast and easy best car buying experience ever....Ryan is great....made it fast and easy.... he drove to my house to finish sale... supper nice aand professional... best car buying experience ever....Ryan is great....made it fast and easy.... he drove to my house to finish sale... supper nice aand professional... thank you! More

Great place to buy a car Very happy with the service at C J Wilson. Jimmy was outstanding in helping and answering all our questions. Will come back for my next car for sure Very happy with the service at C J Wilson. Jimmy was outstanding in helping and answering all our questions. Will come back for my next car for sure. More

Pretty Standard The staff is friendly. The work seems to be good enough. My only issue is that they tried to get me to buy a new battery when the one I had was drai The staff is friendly. The work seems to be good enough. My only issue is that they tried to get me to buy a new battery when the one I had was drained after a belt snapped. I told them to jump it and let it run for a few minutes to see if it held a charge, which it did. That should have been the first course of action and I felt it was a bit shady to try to get me to buy something that probably wasn't needed. All in all, about what I've come to expect from most auto repair shops. More