CJ Wilson Mazda of Ventura

Great experience I brought my 2016 Miata in for it's first service, having bought the car from another dealer, this was my first visit to CJ Wilson Mazda. The moment I brought my 2016 Miata in for it's first service, having bought the car from another dealer, this was my first visit to CJ Wilson Mazda. The moment I pulled up to the service area Jennifer, the service advisor, was there greeting me with a great big smile. Excellent customer service! I was in and out in a little over an hour. More

Quick, efficient, professional I was received on time and politely. The service person was prepared, and knew my name before I spoke. The service was prompt. The service person, Vic I was received on time and politely. The service person was prepared, and knew my name before I spoke. The service was prompt. The service person, Victor, was very engaging and friendly. More

Most Comfortable I ever felt when buying a car ever From the moment I got there Jimmy was attentive he had the car I made an appt. to look at ready to go and we didn't have to wait much for anything. H From the moment I got there Jimmy was attentive he had the car I made an appt. to look at ready to go and we didn't have to wait much for anything. He explained all the features of the car very clearly and was knowledgeable of all of it. He never was pushy, which is what I hate the most. He made us feel comfortable and helped us get the deal we wanted. The overall time to sign the paperwork and get the deal done was a bit better than in my past dealings and went faster which I appreciated. I was very pleased with my experience. More

Excellent Customer Service This was my first car purchase, so I shopped around. CJ Wilson happened to be the first dealership I stopped in at, and despite knowing I wasn't purch This was my first car purchase, so I shopped around. CJ Wilson happened to be the first dealership I stopped in at, and despite knowing I wasn't purchasing right away, AJ provided excellent service. I ended up coming back after taking a look at other cars and dealerships in part because I really enjoyed how I was treated here. I would highly recommend taking a look around and talking to a sales rep if you're in the market for a new car! More

Awesome Service Jennifer was very friendly, helpful and understanding. I had to leave my car for a repair for 4-5 days at dealership. The dealer provided a loaner for Jennifer was very friendly, helpful and understanding. I had to leave my car for a repair for 4-5 days at dealership. The dealer provided a loaner for no charge and that was very convenient. The repairs were done and my car is back on the road in great shape. I've been very happy with the service at CJ Wilson Ventura. And that is my main reason that I drive 40 miles there every time even though there are closer service centers available. Thanks everyone! More

Great Customer Service Great dealership. From the minute I walked into the lot, we were graciously greeted from A.J. who provided the ultimate car shopping experience. A.J m Great dealership. From the minute I walked into the lot, we were graciously greeted from A.J. who provided the ultimate car shopping experience. A.J made everything easy throughout the entire process, and I felt right at home. Thank you! More

Awesome staff Staff was friendly and useful I didn't feel like they were trying to sell me stuff, parts, or service I didn't need. Great job. Staff was friendly and useful I didn't feel like they were trying to sell me stuff, parts, or service I didn't need. Great job. More

First visit to dealer for service I was pleasantly surprised by the additional services the dealer offers. These include the 120 days of "AAA-like" Roadside Assistance and the tire dis I was pleasantly surprised by the additional services the dealer offers. These include the 120 days of "AAA-like" Roadside Assistance and the tire discounts if needed. Servicewoman was very attentive and friendly. Great experience. More

Does not care about their customers word of mouth is everyth July 10th I bought a SUV that is very nice I drove down from Bakersfield to purchase the SUV took it for a test drive. The sales man did say that the July 10th I bought a SUV that is very nice I drove down from Bakersfield to purchase the SUV took it for a test drive. The sales man did say that the AC works so I turned it on to my surprise it was very warm I said. Sales man says oh it being an older SUV takes a while yeah right, only got cold slightly but when at a stop warm air being in Bakersfield with 110 temp in summer you need AC. Now that I have this SUV I can not work because the AC never worked correctly to begin with. Monday I talked to a manager who told me that I needed to spend money out of my own pocket to see if I could find out what the issue is really?? So now on Tuesday I talk with someone in customer relations gave them the whole run down on what happen, Now mind you signing the papers for the sale was all bad for a used SUV that I paid cash for need to run my credit wow since when. So after this long mishap my mind was not on the fact that the AC did not work as it should because at this point I am frustrated as all get out just wanted to get in the new SUV and go. No one wants to own up to the fact that the AC never worked right from the beginning. This was an upgrade from a 1999 Tahoe where everything worked in it not to mention because of no AC I now my not have a JOB Transporting people to and from this was the main reason for buying this SUV. To work PT while being a full time student and my roommate moving out on short notice so I had to do and find something quick to keep my Apt. But guess who messed that up out on the street my have to leave school do to no internet yes my classes are online only thanks CJ Wilson Mazda of Ventura 6500 Auto Center Dr. Ventura, CA 93003 Gregory Penix More

Cus timer service I bought my Mazda 3 Hatch back last year at CJ Mazda and have had nothing but above and beyond service from Jennifer and Bassam. They always make me f I bought my Mazda 3 Hatch back last year at CJ Mazda and have had nothing but above and beyond service from Jennifer and Bassam. They always make me feel important and listen to my concerns. Everyone knows me by name and I always get a warm welcome. I have continued to be a customer and have my car serviced there and will continue to do so.. Jennifer is a ray of sunshine with her professional manner and knowledge. Bother her and Bassam are an asset to your dealership. Thank you. More