CJ Wilson Mazda of Ventura

Looking for a car...with not so good credit I went online and saw a vehicle that I was interested it. I sent an email regarding this car. I received an email from Esteban stating that the vehi I went online and saw a vehicle that I was interested it. I sent an email regarding this car. I received an email from Esteban stating that the vehicle was still available. Esteban stated I should fill out the credit application online and that he felt confident that they would be able to help me get into this car. Well I did fill out the application and emailed him back letting him know. He emailed me back and stated that his manager was currently working on finding an approval for me. At this point I am still waiting to hear back from either him or his manager regarding if I was approved or not. I am very disappointed in the lack of communication that I have received since I put in the application. I had found their website based on all the reviews that I had read and thought that this was a different dealership. A dealership that understands that people fall on hard times and sometimes need someone to give a helping hand, when the recipient is willing to do whatever it is that they need to do. Now when I go on their website the car that I was looking at is no longer listed on the site, and I still have not been informed that it is no longer available if that is the case. More

Win:Win at Wilson Mazda of Ventura I am a new, first-time owner of a Mazda3 and I could not be more pleased--with the car AND the purchase experience. It all began with Tom Straszewski, I am a new, first-time owner of a Mazda3 and I could not be more pleased--with the car AND the purchase experience. It all began with Tom Straszewski, a top-drawer sales person and outstanding representative for CJ Wilson Mazda. He's infinitely informed, professional to the max, and unstoppably patient. He's also fun and interesting to talk with. After two weeks of doing diligent research on a new car, all roads were leading to the Mazda. AutoBlog and Consumer Reports had me seriously persuaded to get the S Touring Hatchback, but my interactions with Tom delivered the final convincing that my decision was the right one. Shout-out, too, to Kris Hadak in F&I, who made the financing experience as painless as possible, with zero pressure tactics. Also to AJ who sinqued up my new iPhone that I bought the day after the car. I like the way that CJ Wilson works--it's a relaxed atmosphere, everyone works as a team, and company pride is on show everywhere. More

Great service! My husband and I went car shopping due to me being in an accident a week prior and my car being totaled. I was deciding between a Chevy and Mazda. Tom My husband and I went car shopping due to me being in an accident a week prior and my car being totaled. I was deciding between a Chevy and Mazda. Tom worked with us initially and was very helpful and answered our many, many questions. Since we were unable to actually stay and purchase a car that day, we returned the next day and went for another test drive. I ended up loving the Mazda CX-5 and bought the floor model that day! Tom was excellent to work with and everyone involved in the deal helped make the 'car-buying' experience great! We will definitely recommend this dealership and Tom to our friends and family! Thanks guys!!! More

The way car buying should be My wife and I recently bought a 2015 CX5 from Tom S at CJ Wilson Mazda in Ventura. From start to finish, it was a fair, pleasant experience. Tom patie My wife and I recently bought a 2015 CX5 from Tom S at CJ Wilson Mazda in Ventura. From start to finish, it was a fair, pleasant experience. Tom patiently answered all of our questions, accommodated multiple test drives and allowed us to make a pressure-free decision. We highly recommend CJ Wilson Mazda. Ask for Tom! More

Excellent Customer Service I purchased a certified used 2011 Mazda 3 iTouring about a month ago. On my home after purchasing the car, I noticed the middle of the dashboard was I purchased a certified used 2011 Mazda 3 iTouring about a month ago. On my home after purchasing the car, I noticed the middle of the dashboard was warped. I wasn't sure what to do because while I loved the car I was upset and felt I had bought a defective car. I took the car back to the dealership the following day and they immediately address my concerns. Within a week, I was informed they would replace my entire dashboard at no charge! I couldn't believe it. Not too often will you find a dealership who would do this for a customer. Tom, Daniel, and Ryan all provided excellent customer service and solved the issue quickly and effectively. The repair work was didn't take long considering the amount of labor involved and they even gave me a courtesy car! Also, the dashboard looks perfect and is exactly what I wanted. In the end, this experience provided me with a glimpse of the great customer service you will get when you do business with CJ Wilson Mazda. Thank you. More

Great car at a great price. Great experience working with Tom. Normally I would rather get a root canal than buy a new car but this was much better than what I expected. The sale Great experience working with Tom. Normally I would rather get a root canal than buy a new car but this was much better than what I expected. The sales staff went above and beyond to get me the vehicle I wanted at an incredible price. More

First Mazda Car & Experience I worked with Max in buying our very first Mazda. He was extremely helpful and knowledgeable, but not pushy. He worked out everything we needed effi I worked with Max in buying our very first Mazda. He was extremely helpful and knowledgeable, but not pushy. He worked out everything we needed efficiently and quickly, and all with a smile. We really enjoyed all the staff at CJ Wilson Mazda and would highly recommend going there. We also love our Mazda 6. This is our very first Mazda, but I'm betting it won't be our last! More

New Car Had a great experience buying a new car - That in and of itself is an unusual experience. They have friendly staff and really great prices. Had a great experience buying a new car - That in and of itself is an unusual experience. They have friendly staff and really great prices. More

First stop, first buy I had started communicating with them by email about a week ahead of my first visit. There are some email miscommunications around, but I had pretty s I had started communicating with them by email about a week ahead of my first visit. There are some email miscommunications around, but I had pretty solid pricing on one of the cars that I was looking. Bassam, the general manager of the location responds my email most of the times, and his emails are all straight to the point. As a customer, I don't really appreciate "layers of politeness" in emails, and Bassam's responses are all simple, no-nonsense, no over politeness, and fast. On the day of my visit, Max Jacobs was my sales representative. He was kind and professional. I think he did his best for me. Like Bassam, Max was friendly, honest and very hard working when I requested some favors with the deal. Over all, this dealer is great. I can recommend to anyone who are tired of dealers with jokers, polite-robots, and liars. More

Stress-free and easy! The first visit I went to check out the cars. I was helped by Tom who was great, answering all my questions and giving me information! I was not rushe The first visit I went to check out the cars. I was helped by Tom who was great, answering all my questions and giving me information! I was not rushed or pushed into buying the car. The second visit I test drove the Mazda 6 and came to an agreement with the price. Overall, it was a great experience and the staff was friendly! More