CMA's Chrysler Dodge Jeep RAM of Lynchburg

Amazing Customer Service!! This was my first time at your dealership and my wife and I were thoroughly impressed. Bob Nichols was fantastic! He was respectful, thoughtful, and g This was my first time at your dealership and my wife and I were thoroughly impressed. Bob Nichols was fantastic! He was respectful, thoughtful, and genuinely cared about how we were doing. He even valued our time while finishing up with a customer that needed his assistance. I am a 25yr veteran of the US Air Force, and a Purple Heart recipient. How someone treats me and my family goes a long way. Billy Craft Chrysler Jeep Dodge Ram truly lives up to the statement "thank you for your service!" I was honored by the way Bob and others treated us at your dealership. THANK YOU!!! Doug Pendleton hadled the finance and paperwork parts and he was outstanding! He took the time we needed and we did not feel pressured. He walked us through everything and got us the deal we needed. The icing on the cake was after it was all done Doug introduced us to the "Craft of Savings" app for Military, First Responders and others. Amazing resource!! More

Flawless purchase, vehicle built to order. Ordered Pacifica Hybrid with precisely the options desired, nothing more, nothing less. Certainly the most complex vehicle we have owned, and the Oti Ordered Pacifica Hybrid with precisely the options desired, nothing more, nothing less. Certainly the most complex vehicle we have owned, and the Otis Brown managed every twist in the road as a professional. Looking forward to enjoying it for years to come. More

Great people. This is the second vehicle that Bob Nichols has sold me. He is great at explaining the options on the car and is very low pressure. In short he is t This is the second vehicle that Bob Nichols has sold me. He is great at explaining the options on the car and is very low pressure. In short he is the kinda guy you can trust. The sales manager and business guy were great also. Will definitely come back again. More

Silky smooooth truck purchase!!!! My visit to purchase a truck at Billy Craft Chrysler Dodge Jeep Ram was pleasant and without negative surprises thanks to the help, wealth of knowledg My visit to purchase a truck at Billy Craft Chrysler Dodge Jeep Ram was pleasant and without negative surprises thanks to the help, wealth of knowledge, and professionalism of Holcombe Hughes and Ryan Grimes! More

Great day I generally don't enjoy dealing with Salespeople at all. This time around I wasn't even planning on getting a vehicle for a few months and was just in I generally don't enjoy dealing with Salespeople at all. This time around I wasn't even planning on getting a vehicle for a few months and was just in the shopping phase of things. Bob at Billy Craft Chrysler was great. He knew I was just "looking" and was still totally attentive about everything. I test drove a few vehicles (one was at a separate location and we test drove 1 Jeep from the dealership and hopped in to the other.) and he even took the time me how to take down the new Wrangler JL soft top in the show room just because I asked how different it was from the older 90s Wrangler tops. Stellar experience all around. Bob made us feel like we we're his only priority and there was never any pressure at all. More

Renegade Shopping I knew what vehicle I wanted. I tried it out had some questions and both salesman and manager followed up with me even after dealership hours. Made th I knew what vehicle I wanted. I tried it out had some questions and both salesman and manager followed up with me even after dealership hours. Made the deal and had paperwork (and Renegade) all ready for us. Bo, our salesman explained all the fun stuff on the vehicle. He also said to call if I have any questions. Definitely, a good buying experience. More

Pleasant and professional Other than a few minor delivery issues, our purchase of a Jeep Renegade was outstanding. I plan to purchase again from this dealership and Bo Johnson. Other than a few minor delivery issues, our purchase of a Jeep Renegade was outstanding. I plan to purchase again from this dealership and Bo Johnson. More

Gladiator Every thing went great best car purchase I have ever had. Would recommend it to others. Mr. Hugh's expland the Jeep Gladiator to use witch was very Every thing went great best car purchase I have ever had. Would recommend it to others. Mr. Hugh's expland the Jeep Gladiator to use witch was very helpful in understanding how everything work. More

Smooth and hospitable The gentleman we dealt with was very reasonable and inviting. Has gone the extra mile for my happiness with the vehicle that I purchased there. The gentleman we dealt with was very reasonable and inviting. Has gone the extra mile for my happiness with the vehicle that I purchased there. More

Love my Jeep I had a set price range in mind and they helped me find something within my price range that was perfect for me. I absolutely love the Jeep that I got I had a set price range in mind and they helped me find something within my price range that was perfect for me. I absolutely love the Jeep that I got and would not have been able to find it without the help of Bo Johnson. He helped me find the make and model that was just what I needed. All of the staff were extremely friendly and overall very helpful in helping me make this purchase. More