CMA's Chrysler Dodge Jeep RAM of Lynchburg

Above and Beyond I have a 2012 Dodge Avenger that had developed a ticking noise in the engine. I took it to Billy Craft Chrysler Dodge Jeep for diagnosis and repair. I have a 2012 Dodge Avenger that had developed a ticking noise in the engine. I took it to Billy Craft Chrysler Dodge Jeep for diagnosis and repair. When I bought the car I bought an warranty with it, that is supposed to cover a variety of issues. Anyone who has dealt with a warranty company knows that they are no eager to approve claims. Whether or not you get a claim approved often comes down to how hard your service advisor is willing to work and my Kenny was awesome. I know how difficult warranty company's can be and Kenny worked hard on my behalf to get the claim approved, I only had to pay the warranty deductible of $100, on a $1500 repair. No all service advisors would have went through the trouble. I greatly appreciate it. The car runs great and Kenny was polite and responsive at all times, I will definitely have my future service done there. More

Service and Recalls The service team was truly amazing in getting me right in to get my oil changed and tires rotated along with getting two recalls fixed. Thank you! The service team was truly amazing in getting me right in to get my oil changed and tires rotated along with getting two recalls fixed. Thank you! More

Quick & clean My wife noticed once again that she was overdue for an oil change. She drove into Billy craft Chrysler service on announced and Zach was helpful and a My wife noticed once again that she was overdue for an oil change. She drove into Billy craft Chrysler service on announced and Zach was helpful and attentive. He got her in and out before our grandchildren could wreck the place! More

Fast dependable service Friendly people dependable service and the job gets done correctly the first time! Short wait time and was kept advised of what work was done. Friendly people dependable service and the job gets done correctly the first time! Short wait time and was kept advised of what work was done. More

Ease of doing business Zach and his team found the problem and he knew the terms of my warranty, one phone call and everything was worked out. The ease of doing business he Zach and his team found the problem and he knew the terms of my warranty, one phone call and everything was worked out. The ease of doing business helps to create repeat customers. More

Give Zach an A+ ... a real asset to Service Department ... Zach had pulled my service records in advance of my arrival ... the Service Department was ready … He had noted the latest Jeep Recall was not yet a Zach had pulled my service records in advance of my arrival ... the Service Department was ready … He had noted the latest Jeep Recall was not yet applied ( I was still waiting on the Recall Notice to schedule service ) ... All service I had requested was completed as well as the applying the Recall … Zach reviewed in detail all service completed ... He is always courteous & treats you with respect ... A+ … More

Easy, honest buying experience I have bought several cars over the years both new and used and this was by far the easiest, most straight forward experience I’ve ever had. Bob was s I have bought several cars over the years both new and used and this was by far the easiest, most straight forward experience I’ve ever had. Bob was super helpful and not pushy at all. We went back and forth several times negotiating and I truly feel like I got a fair deal. The finance guy was very helpful and honest and went beyond what is expected of him. In the future I will definitely visit them again when looking for a new vehicle. More

Very helpful, easy to schedule appointment! My car had a recall and they got me in for an appointment quickly. Even fixed additional recall I did not know about! Appointment took a little longer My car had a recall and they got me in for an appointment quickly. Even fixed additional recall I did not know about! Appointment took a little longer than was estimated, but very satisfied with the outcome. More

Great Customer Service from Zach Zach was amazing to work with, upfront, and helpful through the whole process from dropping off the car to picking it up. Will come back just because Zach was amazing to work with, upfront, and helpful through the whole process from dropping off the car to picking it up. Will come back just because of my experience with him More

Holcombe Hughes went above and beyond our expectations. We got a great deal on a very nice van. Holcombe Hughes really made the transaction go smoothly. We haven’t purchased a vehicle for a number of years We got a great deal on a very nice van. Holcombe Hughes really made the transaction go smoothly. We haven’t purchased a vehicle for a number of years but Holcomb exceeded our expectations. Thank you! More