CMA's Colonial Kia

Service: Factory Recall & 18 Month Service I received a Factory Recall Letter from Kia and I made a service repair appointment to be performed as well because I received an email reminder from I received a Factory Recall Letter from Kia and I made a service repair appointment to be performed as well because I received an email reminder from Kim and then another one from Ron. I was given a 9:15 a.m. appointment and I arrived at 8 a.m. I was greeted by Shaneesa, told her that I was early and she immediately checked me in because she could see that I was anxious. My car is my only means of transportation. Shaneesa assured me that everything was going to be taken care of and told me to help myself to coffee and or snacks. The service technicians were cordial as they walked through the waiting area. I had just gotten settled in and finished my cup of coffee when Shaneesa informed me that my repair was completed. She went over all of the details, my car was not a part of the recall and my scheduled, service maintenance was minimal. I was overjoyed because it only took half an hour and I was relieved with the outcome. I thank God for such an experience and kudos to Shaneesa and her fellow associates for making my visit to Colonial Kia such a success!!! More

Amazing Customer Service The team at Colonial Kia is amazing. I recently purchased a new car from them, and the entire experience could not have been better. Jennifer, Rod, The team at Colonial Kia is amazing. I recently purchased a new car from them, and the entire experience could not have been better. Jennifer, Rod, and Kim were a pleasure to work with; and went out of their way to ensure that I was happy with my decision and to find the car that fit my needs and budget. They have followed up to check and see if I was happy with the car and genuinely had my best interest in mind. Great people, great service, and great dealership! More

Rod and Jennifer made the experience We visited 12-14-17 and had a great experience with Rod and Jennifer. Rod and Jennifer went the extra mile. That’s says a lot in the customer service We visited 12-14-17 and had a great experience with Rod and Jennifer. Rod and Jennifer went the extra mile. That’s says a lot in the customer service field. From start to finish Rod wasn’t pushy he let us look around and we found him when we had questions. That means a lot because most dealerships are very pushy and Rod let us figure it out. Jennifer is a bundle of energy which is a perfect trait in the customer service industry. Colonial Kia has been taking care of us for 6 months but I won’t go to any other Kia dealer in the area. More

I had a really great experience buying my first vehicle Rod helped me get exactly what I was looking for, I got in and out. And Jen really worked with me to finance the vehicle. I overall had a really great Rod helped me get exactly what I was looking for, I got in and out. And Jen really worked with me to finance the vehicle. I overall had a really great experience and I would def recommend this place and these people! More

I had a great experience Everything was good the service people was excellent and I will come back I will recommend you to my friends and family service l ladies was very good Everything was good the service people was excellent and I will come back I will recommend you to my friends and family service l ladies was very good and friendly More

Great experience Very polite and helpful young lady at service desk. Car was completed in allotted time and very courteous in checking me out. Thanks, WQould certai Very polite and helpful young lady at service desk. Car was completed in allotted time and very courteous in checking me out. Thanks, WQould certainly recommend to others. More

Felt so welcomed First time coming to Colonial Kia, it was outstanding the way I was Welcomed and cared for. Lexi and Ashley was very friendly and professional. First time coming to Colonial Kia, it was outstanding the way I was Welcomed and cared for. Lexi and Ashley was very friendly and professional. More

Great experience from top to bottom Rod was amazing! He worked really hard to get me what I wanted and he definitely didn’t disappoint! Best experience I’ve had buying a car hands down! Rod was amazing! He worked really hard to get me what I wanted and he definitely didn’t disappoint! Best experience I’ve had buying a car hands down! You must shop colonial Kia and you must shop with Rod!! More

Great people Steve was awesome, he explained everything I needed to know about my new vehicle. Steve show great professionalism and ensure me that at any time i di Steve was awesome, he explained everything I needed to know about my new vehicle. Steve show great professionalism and ensure me that at any time i didn't feel comfortable let him know. More

Used car experience Kirk Able was the sale's person who took care of us..He was more than happy to let us test drive different vehicles until we found the right one...it Kirk Able was the sale's person who took care of us..He was more than happy to let us test drive different vehicles until we found the right one...it was a no rush atmosphere didn't feel pressured..great experience. More