
CMA's Toyota of Martinsburg
Martinsburg, WV
Filter Reviews by Keyword
By Type
Showing 147 reviews
I have dealt with this dealer for 16 years. This is my second new vehicle from them. I recommended them to my mother and they treated her exceptional on her 2011 Rav4 Limited purchase. David Boone was h second new vehicle from them. I recommended them to my mother and they treated her exceptional on her 2011 Rav4 Limited purchase. David Boone was her sales person as well as mine. He is very knowledgeble about all of their vehicles. Also I cannot say enough about their service department, when I started with them Sarah Frost was the service manager. I cannot say enough about her, the way she went above and beyond with my toyota's I didn't even buy there. I took all my vehicles in to the dealership for service. My Service guy now is Chris. I have misplaced his card, so I don't have his last name at this time. All of the employees you deal with are sure to give you their business card. Very Professional in my opinion. When I bought my 2011 4runner Limited it was a demo and had some road chips on the hood and front bumper. I called David and they were quickly taken care of at no expense to me. I also purchased several accessories, they were ordered by David and promptly delivered to the dealership the next day. They were installed promptly. I forgot to mention I live 81 miles away in LaVale, MD but would always purchase and have service from this dealership. #1 in my book!! More
David is an excdptional dealsman. He always grrets you with friendly smile snd always makes sure you are completely satifisfied. He will go beyond his means to find out an answer and follows up with hi with friendly smile snd always makes sure you are completely satifisfied. He will go beyond his means to find out an answer and follows up with his cusromers. I was very pleased when he was able to pick up my new truck from work snd add the finishing touches on it and return it back to me. I have told many people about him and he has had several of my friends come to talk to him and even some employees. Better yet, my husband is a true Ford lover but David gave him aan offer on a chevy silverado he could not pass up. More
Great experience working with David. his product knowlege met my needs and was always willing to correspond with me even in his off time to make appointments for both my wife and I at separate showings. met my needs and was always willing to correspond with me even in his off time to make appointments for both my wife and I at separate showings. David always had a good constituancy, but always was working with me at the same time. One of my most pleasurable purchasing experiences. More
The dealership was very friendly, and I felt very comfortable dealing there. My salesperson answered all my questions and got back to me in a timely matter. The salesperson was geniuely concerned tha comfortable dealing there. My salesperson answered all my questions and got back to me in a timely matter. The salesperson was geniuely concerned that i was satisfied with my purchase. All the details of the car, the follow up procedures and details of the financing were explained in detail More
I have dealt with this dealership for at least the last 25 years. From George Miller, R.B. Henry and down you cannot find a better group of people that go out of their way to help you. Bobby Budzyn helpe 25 years. From George Miller, R.B. Henry and down you cannot find a better group of people that go out of their way to help you. Bobby Budzyn helped me with a new Toyota RAV 4 today; he made this transaction as easy and smooth within a very short time. I recommend this dealership to all, and am very glas they are in my community! More
I was in the market for a new 2010 Toyota Prius. After having requested an online quote from this dealership, Apple Valley Toyota, I quickly received a reply from one of their sales staff - Mr. David Boon having requested an online quote from this dealership, Apple Valley Toyota, I quickly received a reply from one of their sales staff - Mr. David Boone. He was highly knowledgeable about the vehicle. He ably answered all of my questions and was extremely professional as well as congenial in all of my meetings with him. I would definitely recommend this dealer to anyone searching for a new car. My experience with Mr. Boone was by far the most pleasurable and least regrettable I've ever had with a salesman. More
I stopped in to see about trading in my FJ Cruiser (which was purchased at Apple Valley Toyota) on a new Toyota Tundra. Apple Valley had a great inventory of Tundras, worked well in meeting my requirements was purchased at Apple Valley Toyota) on a new Toyota Tundra. Apple Valley had a great inventory of Tundras, worked well in meeting my requirements for trade in value and new vehicle pricing, and Vaughn and Bobby went out of their way to help me: from the test drive all the way through programing the radio and seeing me off after my new purchase. Overall, I was extremely satisfied. More
I went to Apple Valley first because I preferred a local dealership. Having narrowed my preferences down to two makes and models over the course of several visits, with the help of Vaughn Russell I was able dealership. Having narrowed my preferences down to two makes and models over the course of several visits, with the help of Vaughn Russell I was able to make my final choice with confidence and every step of the process was made quite simple . More
We went to Apple Valley having done our research of the car we wanted and similar models from other manufacturers. We had quotes from several local (Winchester) dealers. Apple Valley offered us the best pr car we wanted and similar models from other manufacturers. We had quotes from several local (Winchester) dealers. Apple Valley offered us the best price and properly judged our interest and car knowledge. There was no sense at any time that they were trying to pull one over. More
Nick was great. I never felt pressured to make a decision, but Nick helped me consider the pros and cons of purchasing the cars I drove. I ended up getting my car search finished in hours instead of decision, but Nick helped me consider the pros and cons of purchasing the cars I drove. I ended up getting my car search finished in hours instead of days. All the staff I worked with were professional and genuinely friendly. More