CMA's Toyota of Martinsburg

Not a good fit. This is what I was told. When finalizing paperwork, I noticed the rebate for using Toyota financing wasn't included; in the big picture, the rebate was small but was promised nonetheless. I paperwork, I noticed the rebate for using Toyota financing wasn't included; in the big picture, the rebate was small but was promised nonetheless. I was told there was no rebate, which is fine, but the person assisting with paperwork was already turned off by my responses to the additional warranties/additions/upcharges was argumentative. I was told she has "never in her life..." and that my purchase from their business was "not a good fit". She acted as though she could cancel my financing and wouldn't continue the paperwork process until I in some way agreed that I wouldn't be an unhappy customer. The situation was odd, heated, and terribly uncomfortable. Never again. More

Shady and lack integrity. Highly suggest not to purchase a vehicle from here. They undermine the value of your vehicle significantly. They lie about the purchase price and advertisement of their vehicle. Th a vehicle from here. They undermine the value of your vehicle significantly. They lie about the purchase price and advertisement of their vehicle. Their information is misleading and suspicious. The manager didn't even have the back bone despite counter offers to admit he was wrong. They are sly and will try to make money off of you not help you with the 2nd biggest purchase of your life. More

Amazing group of people who made my son's 19th Birthday a very memorable one. very memorable one. More

Best experience I have ever had buying a new car! Definitely knew how to get everything done quick and easy. From the test drive to the paperwork went very smooth and quickly!! Definitely knew how to get everything done quick and easy. From the test drive to the paperwork went very smooth and quickly!! More

Although I did not get a car I wanted to personally shout out Mike Flowers and Ryan Stelf. They not only were professional and very helpful they took the time to listen and comprehend my own personal need, I out Mike Flowers and Ryan Stelf. They not only were professional and very helpful they took the time to listen and comprehend my own personal need, I made an error and applied to the wrong toyota and that blocked me from getting a car when I intended to but I will def be back and referr anybody to these two guys! Get a car from someone who cars like those two do, They are consistent and considerate. we lack that so much now a days, they are rare! thanks Mike and Ryan : ) More

My experience was very positive. The whole staff was very professional. Matt Peters was exceptional in his care, attention to detail and professionalism in my purchasing experience. professional. Matt Peters was exceptional in his care, attention to detail and professionalism in my purchasing experience. More

Very Unprofessional sales when they advertise a vehicle that is not available for customer to see after visit to dealership. We were told vehicle was not for sale after being listed on website and if we w that is not available for customer to see after visit to dealership. We were told vehicle was not for sale after being listed on website and if we wanted to look around out back maybe it was there or at another location More

Very helpful... I highly recommend this dealership. The staff if very friendly and they will go above and beyond to get you the car you want. staff if very friendly and they will go above and beyond to get you the car you want. More

See below 2.89 for a gasket that comes with the oil filter. Not alot of creditablity there folks. It would have looked better if you just included it in the fil 2.89 for a gasket that comes with the oil filter. Not alot of creditablity there folks. It would have looked better if you just included it in the filter price. Not good. Thisdrags the whole expearance down. More

Quick Greeted at the service bay and taken right in. Out less than an hour later with no problems. Comfortable waiting room with coffee and donuts. Greeted at the service bay and taken right in. Out less than an hour later with no problems. Comfortable waiting room with coffee and donuts. More