CMA's Toyota of Martinsburg

Fair and Transparent Process--Highly Recommend Lance Cote! This was my first time stepping foot in a dealership to acquire a new vehicle in many, many years. I was a bit apprehensive about hidden fees and pus This was my first time stepping foot in a dealership to acquire a new vehicle in many, many years. I was a bit apprehensive about hidden fees and pushy salesmen. I was completely blown away by the staff at Miller Toyota. They were transparent through the entire process--carefully explaining fees and terms of our agreement--and answering all of my questions very openly. Lance Cote--the dealer I worked with--was flexible and helped me put together a great deal on a new Highlander that fit my budget. When the model I was after was not available on the lot he arranged to have one brought from a different Toyota lot on PA that same day! No hidden fees and very transparent process. The whole process working with Lance was very easy. I highly recommend him and the dealership with zero reservations. This is the only dealership that I plan on doing business with in the future. More

Efficient service The Service center is user friendly, efficient, comfortable, and clean. The staff is pleasant and thorough with a complete explanation of the work/se The Service center is user friendly, efficient, comfortable, and clean. The staff is pleasant and thorough with a complete explanation of the work/service performed. I love the on-line scheduling, the ease and speed with which my vehicle is cared for. More

Exceptional service from Mark R. Mark was fantastic and responsiveness was so timely. So helpful with addressing a concern even the day after I purchased the vehicle. Would certainly Mark was fantastic and responsiveness was so timely. So helpful with addressing a concern even the day after I purchased the vehicle. Would certainly recommend him More

First time service Very friendly and it was fixed right on the first go round. Appt was on time. Highly recommend but hopefully I won’t need to return Very friendly and it was fixed right on the first go round. Appt was on time. Highly recommend but hopefully I won’t need to return More

Purchasing a car for my daughter We had been looking online for a Prius c for my daughter for several months, when we came across Apple Valley Toyota. We had gone to several other dea We had been looking online for a Prius c for my daughter for several months, when we came across Apple Valley Toyota. We had gone to several other dealers whose cars were not as nice as advertised and who sales people were quite pushy. We were somewhat hesitant about making the 48 Mile Drive to Apple Valley Toyota, but decided to give it a try anyway. We were pleasantly surprised by Apple Valley Toyota and glad we made the trip. Our sales person was David Boone. He was very informative without being overbearing or obnoxious. He gave us several options for test driving the car in different situations. He did not pressure us in any way, and the car was exactly as advertised. We ended up buying the car and David was very competent with the paperwork. The advertised price of the car was fair and the dealer was willing to negotiate without a lot of back and forth between the salesperson and the manager. At previous dealerships, we have spent entire afternoons while a salesperson went back and forth to the manager to negotiate with little result for cars that were grossly overpriced to begin with, so this was a refreshing change. We financed the car through the dealership and that process was a breeze also. Overall, we got a great car at a great price, and it was a pleasure doing business with Apple Valley Toyota. I would highly recommend the dealership and David Boone as a salesperson More

Great experience I had a great experience buying a car at Apple Valley! The salesman went out of his way to get the deal done. He went out of his way to make sure I wa I had a great experience buying a car at Apple Valley! The salesman went out of his way to get the deal done. He went out of his way to make sure I was satisfied. More

I had a very positive experience at Apple Valley Everyone was helpful, answered all of my questions, and addressed any concerns that I had. The staff was friendly and made me feel welcome upon arriva Everyone was helpful, answered all of my questions, and addressed any concerns that I had. The staff was friendly and made me feel welcome upon arrival. More

Courteous and understanding of my concerns. Whenever I take my car into Apple Valley for service, I always made to feel like I am the most important customer of the day. Everyone is friendly an Whenever I take my car into Apple Valley for service, I always made to feel like I am the most important customer of the day. Everyone is friendly and courteous, as ell as, takig the time to listen carefully to any concerns I may have. I always know my car is in good hands. More

Efficient and organized Oil change state inspection and 15,000 mile chicken my Chevy Tahoe. Quick service.Treated nicely by all employs.Nice waiting area with internet access Oil change state inspection and 15,000 mile chicken my Chevy Tahoe. Quick service.Treated nicely by all employs.Nice waiting area with internet access More

Very quick and efficient service department Very friendly and professional.Took car in right away and took care of all the problems in a very short period of time. I have received the same qual Very friendly and professional.Took car in right away and took care of all the problems in a very short period of time. I have received the same quality of friendliness and service every time that I have been there. More