CMA's Toyota of Martinsburg

Exceptional service from Mark R. Mark was fantastic and responsiveness was so timely. So helpful with addressing a concern even the day after I purchased the vehicle. Would certainly Mark was fantastic and responsiveness was so timely. So helpful with addressing a concern even the day after I purchased the vehicle. Would certainly recommend him More

First time service Very friendly and it was fixed right on the first go round. Appt was on time. Highly recommend but hopefully I won’t need to return Very friendly and it was fixed right on the first go round. Appt was on time. Highly recommend but hopefully I won’t need to return More

Purchasing a car for my daughter We had been looking online for a Prius c for my daughter for several months, when we came across Apple Valley Toyota. We had gone to several other dea We had been looking online for a Prius c for my daughter for several months, when we came across Apple Valley Toyota. We had gone to several other dealers whose cars were not as nice as advertised and who sales people were quite pushy. We were somewhat hesitant about making the 48 Mile Drive to Apple Valley Toyota, but decided to give it a try anyway. We were pleasantly surprised by Apple Valley Toyota and glad we made the trip. Our sales person was David Boone. He was very informative without being overbearing or obnoxious. He gave us several options for test driving the car in different situations. He did not pressure us in any way, and the car was exactly as advertised. We ended up buying the car and David was very competent with the paperwork. The advertised price of the car was fair and the dealer was willing to negotiate without a lot of back and forth between the salesperson and the manager. At previous dealerships, we have spent entire afternoons while a salesperson went back and forth to the manager to negotiate with little result for cars that were grossly overpriced to begin with, so this was a refreshing change. We financed the car through the dealership and that process was a breeze also. Overall, we got a great car at a great price, and it was a pleasure doing business with Apple Valley Toyota. I would highly recommend the dealership and David Boone as a salesperson More

Great experience I had a great experience buying a car at Apple Valley! The salesman went out of his way to get the deal done. He went out of his way to make sure I wa I had a great experience buying a car at Apple Valley! The salesman went out of his way to get the deal done. He went out of his way to make sure I was satisfied. More

I had a very positive experience at Apple Valley Everyone was helpful, answered all of my questions, and addressed any concerns that I had. The staff was friendly and made me feel welcome upon arriva Everyone was helpful, answered all of my questions, and addressed any concerns that I had. The staff was friendly and made me feel welcome upon arrival. More

Courteous and understanding of my concerns. Whenever I take my car into Apple Valley for service, I always made to feel like I am the most important customer of the day. Everyone is friendly an Whenever I take my car into Apple Valley for service, I always made to feel like I am the most important customer of the day. Everyone is friendly and courteous, as ell as, takig the time to listen carefully to any concerns I may have. I always know my car is in good hands. More

Efficient and organized Oil change state inspection and 15,000 mile chicken my Chevy Tahoe. Quick service.Treated nicely by all employs.Nice waiting area with internet access Oil change state inspection and 15,000 mile chicken my Chevy Tahoe. Quick service.Treated nicely by all employs.Nice waiting area with internet access More

Very quick and efficient service department Very friendly and professional.Took car in right away and took care of all the problems in a very short period of time. I have received the same qual Very friendly and professional.Took car in right away and took care of all the problems in a very short period of time. I have received the same quality of friendliness and service every time that I have been there. More

My Experiences with this Dealer :) This particular visit was to get my car serviced, but overall, my experiences with this dealer have always been courteous, professional, and efficient This particular visit was to get my car serviced, but overall, my experiences with this dealer have always been courteous, professional, and efficient. I purchased my last Toyota from here and have had it serviced on a couple of occasions. Additionally, they do a great job of reminding you of the need to get an appointment, your appointment times, and I even got a Happy Birthday message from my sales person, David Boone (Thank you). I have recommended others to this dealer and will continue to do so. A+++++ Dealer More

Capable and Efficient A simple oil change and state inspection. Scheduling was quick, easy and timely. We were checked in and were out in less than 45 minutes. Staff was A simple oil change and state inspection. Scheduling was quick, easy and timely. We were checked in and were out in less than 45 minutes. Staff was pleasant, efficient and we never worry about the quality of the work being done. We are always very pleased with the service we receive. More