Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
CMA's Valley Subaru
Staunton, VA
861 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family.
Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more.
Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service.
To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 861 reviews
July 09, 2019
A lot of fun and hard bargenning Our salesman Kaleb Estis was charming and competent, the manager flexible and tough at the same time, but the entire experience was good and we bought Our salesman Kaleb Estis was charming and competent, the manager flexible and tough at the same time, but the entire experience was good and we bought the car for a reasonable price. More
by Tomek
July 03, 2019
Valley Subaru is the best This was a great experience with Vally Subaru. Frank Smith was very helpful with the sale of our new car. Thanks to everyone at Valley Subaru. I wo This was a great experience with Vally Subaru. Frank Smith was very helpful with the sale of our new car. Thanks to everyone at Valley Subaru. I would recommend this dealership to anyone in the market for a vehicle they go above and beyond to get you in another vehicle More
by crissybotkin
July 01, 2019
What a great Salesman Frank Smith is! Now in possession of my third Subaru: Frank Smith guided me through the process, and he is truly a personable and wonderful person. My experiences her Now in possession of my third Subaru: Frank Smith guided me through the process, and he is truly a personable and wonderful person. My experiences here have always been good, and the service department is delightful. Cheers to Frank and Carmen. I am pleased and happy. Ted DeLanet More
by ted.delaney3
June 30, 2019
19 Forester Kaleb was point on during our car purchasing process. I have always dreaded the sales process of buying a new vehicle but he and Charles made it much Kaleb was point on during our car purchasing process. I have always dreaded the sales process of buying a new vehicle but he and Charles made it much easier than in the past. Thanks guys, you’ve made us a LOCAL car buyer again. More
by Dog xxxx
June 16, 2019
Very friendly and knowledgeable people at Subaru! I have never been disappointed at this dealership after just purchasing my 3rd Subaru Outback from this dealership with the owner, my salesman, and th I have never been disappointed at this dealership after just purchasing my 3rd Subaru Outback from this dealership with the owner, my salesman, and the service department. More
by hutchensbuddy
June 07, 2019
Subaru Ascent 2019 I knew the Ascent was great from the reviews but once I test drove it I was sold. We worked with Caroluse who was GREAT. She was very well informed I knew the Ascent was great from the reviews but once I test drove it I was sold. We worked with Caroluse who was GREAT. She was very well informed on the car and gave us a lot of her time. We got a great deal and are very pleased with the purchase :) More
by Ken & Pat
May 31, 2019
No stress Bought a 2019 outback in staunton. Fred Smith who helped us in 2012 with a forester was our dealer representative. Again he is a delight to work with Bought a 2019 outback in staunton. Fred Smith who helped us in 2012 with a forester was our dealer representative. Again he is a delight to work with as all of the folks there. Fred gave us time and valuable information. Very professional. Thanks.we love the car! More
by Faye33
May 28, 2019
awesome service!!! I brought my 2014 Subaru Forester Premium in to trade for a 2019 Forester Premium, I already knew that this new vehicle was extremely popular and diff I brought my 2014 Subaru Forester Premium in to trade for a 2019 Forester Premium, I already knew that this new vehicle was extremely popular and difficult to get on the lots. Matt worked with me on a great deal which did not resemble my previous dealings with Brown then Umansky Subaru. I had a great time in buying this vehicle. Matt was fun to work with, very knowledgeable and patient with teaching me how to work with the new electronics. I highly recommend Matt, his team and this dealership to anyone shopping for vehicles. I also have used their Service Dept as well and it was a pleasure to work with them. More
by Janet49
May 25, 2019
Fun and good at their jobs I went there to "just look" and walked away with a car. Aaron was very understanding about my bad experience with my old Forester and helped me browse I went there to "just look" and walked away with a car. Aaron was very understanding about my bad experience with my old Forester and helped me browse their used section. Ended up walking away with a Nissan Xterra but would absolutely purchase a Subaru again. Maher also helped us get the most necessary warranties without breaking the bank. I went to 3 different car sales or dealership places yesterday and Subaru was by far my favorite. More
by forrestsprings
May 24, 2019
Easy, fair, and got exactly what I wanted Frank was the best! I came in to get information about the 2019 Subaru Crosstrek and he went above and beyond during the test drive; he showed me *all Frank was the best! I came in to get information about the 2019 Subaru Crosstrek and he went above and beyond during the test drive; he showed me *all* the features, had excellent expert knowledge about the car and manufacturer, and thoroughly answered all my questions. I don't live in the area but Frank's professionalism, friendliness, availability, and non-predatory tactics made me want to buy from this dealership rather than one closer to me. I told him exactly what I wanted and he made sure I got it. Thank you! More
by lydia
