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CMA's Valley Subaru

Staunton, VA

4.8
862 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: https://www.cmasvalleysubaru.com/why-choose-cma/
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 862 reviews

September 14, 2018

Professional and informative car buying experience! My daughter had bought cars from Valley Subaru and Mr. Frank Smith. She highly recommended him and the dealership. I had decided for my 65TH birthda More

by M.Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valley Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 14, 2018

Awesome customer service Great customer service. Thanks to Robert Baldwin and Bill for their expertise on cars. Special thanks to Barbara and Carmen at Service adept. Awesom More

by Kwon1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara at service dept, Helen Shibut, Billy Anderson, Robert Baldwin
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 13, 2018

Not buying anywhere else I appreciate the time and effort that the staff at Valley Subaru took to help find our young family a great safe new car. We LOVE it!! More

by EMBuggers2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Smith, Matt Hollembeak, Helen Shibut
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 13, 2018

We live Valley Subaru Frank helped me buy my first Subaru in 2016, so when our family grew, and we outgrew my Forester, we knew we needed to upgrade to the new Ascent! I co More

by Subaru4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, thank you so much for your positive comments about Valley Subaru! If you're ever in need of more help, please let us know! We hope you have a great day!

September 12, 2018

Wonderful experience! Everyone was helpful and friendly, from start to finish. Frank was gracious and kindly explained every little detail about the new-used car and sale, More

by Patrick's mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sites, Ray Hatcher, Frank Smith
Oct 05, 2018 -

CMA's Valley Subaru responded

We're happy to hear you had such a positive experience with Frank and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2018

Amazing Dealership! We LOVE Valley Subaru!! We purchased our Subaru In December of 2017. We had an unusual situation. We live in WV and was traveling through Staunton, VA More

by Leslie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Estis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Oct 05, 2018 -

CMA's Valley Subaru responded

Congratulations on your new car, Leslie! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care!

September 05, 2018

Outstanding Service Robert and other staff members spent a considerable amount of time with us, giving us the opportunity to test-drive a number of different models. The More

by lexbuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
Sep 24, 2018 -

CMA's Valley Subaru responded

Hello, we're so pleased that Robert and the team were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2018

Easy Auto Purchase Folks there at Vally Subaru made us feel our business was valued and welcomed and had the most patience possible during the process! We feel comfortab More

by vinecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Frank Smith, Helen Shibut
Sep 21, 2018 -

CMA's Valley Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and hope to work with you again down the road. Take care!

September 03, 2018

I recommend this dealership! I decided to trade in a lease and buy a new Outback. Frank (sales) and Helen (finance) were both wonderful: genuinely friendly, knowledgeable, great c More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith, Helen Shibut
Sep 21, 2018 -

CMA's Valley Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

August 30, 2018

Valley Subaru is the best It was great working with Frank, Charles. and Helen on the lease of our new Outback, this is the 10th Subaru we have purchased from Valley and each ti More

by kjrcar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Smith, Helen Shibut
Sep 12, 2018 -

CMA's Valley Subaru responded

We're happy to hear you had such a positive experience with Frank and our team once again! We sincerely value your business and look forward to your next visit! Take care!

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