Cable Dahmer Cadillac of Kansas City - Service Center

Servicd Ok, This is just a informational review. I had my vehicle in there for Maintenance and repair. The first time uneventful very quick. Well this tim Ok, This is just a informational review. I had my vehicle in there for Maintenance and repair. The first time uneventful very quick. Well this time tables turned. I drop it of and they have a a day or so no big deal. They call and I go pick it up. I wasn't gone a hour and I receive a phone call. The voice on the other end asks for me. He then says, I was reviewing the service files and seen you had a 2007 Escalade in for service. Are you ready to trade out of that thing with 130k for a 2015 escalade. I'm actually speechless at this moment. I'm not sure if I should be angry or shock. I said well being that I bough it in Aug and it is paid for why would I trade it. He said well I'm going through your record now and don't see that you bought it here. He asked where I bought and I said does it matter and I said if I wanted to buy a vehicle I'd be looking for one. This is absolutely unacceptable. I had my vehicle In for service and NO SALES REP. Needs to be obtaining my Information or my contact information. He obtained a phone number that was not authorized to be obtained by him, nor did I want to be solicited. Well they lost a costumer by this little stunt. The service manager did call shortly after the service rep received the email I sent to apologize. Well a little to late. One and done. It's unfortunate that the actions of that salesman ruined it for the company... More