
Cable Dahmer Chevrolet of Independence
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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On October 9, 2021 I came in to buy a used 2021 Toyota Corolla. I drove the car and liked it. It was advertised for 21000.00. So I decided to purchase it. When I got to the finance department. Some how t Corolla. I drove the car and liked it. It was advertised for 21000.00. So I decided to purchase it. When I got to the finance department. Some how the got me to sign for a bunch of add ons. The items that they added are as follows. Maintenance 399.00, Highway Package 4950.00 Swat 998.00 Finishing Touch 998.00, Mechanical Repair agreement 3399.00, and 3m/Nitro of 998.00 for a total of 10744.00. They also changed the price from 21000 to 23000.( they said it was because I was did not have a trade. I did sign for these items but I didnt understand what they were.When I was done signing, they would not give me copies of what I signed. All they would give me was a flash drive with the paper work files on it. I had no ideal how to view so I took to a friends house on October 10 and he opened and printed all the files. That when I realized all the stuff that was added on. The total of the car now was 35139.00. I had not picked up the car so on October 11, I went back and told them that since I havent picked up the car , I wanted my down payment back and did not want to purchase since in my opinion it was obvious they were ripping me off. I am retired and on a fixed income and havent purchased a car in over 10 years. They would not help me at all. I left and came back with the friend that helped me open all their files and after and hour or so of him talking to the used car sales manager he said that I cant get out of purchasing the car, but he was willing to take off most of the add ons that was on the contract. The only one that they would not take off was the 3m/Nitro. So I went back to finance and they gave me a new contract. When I came back a couple of hours later to pick it up the sales man (Leandro Bess) was very rude to me. He handed me the keys and walked away. Now its been over 3 weeks and they still havent sent the correct new contract. They have sent the incorrect one three time to my bank. I have been in touch with US Bank daily. In my opinion, what they did and are still doing is elder abuse. I will tell anyone who I come in contact with , how they treated me. More
Horrible experience. Went in for a car. Found one, I was Horrible experience. Went in for a car. Found one, I was told I was approved. Drove a nearly brand new car off the lot. 3 days later I received a ca Horrible experience. Went in for a car. Found one, I was told I was approved. Drove a nearly brand new car off the lot. 3 days later I received a call from the sketchy salesman telling me I have to return the car because I was not actually approved. So this guy, Mike Hooper(Mr 25 years at the dealership and talks about random personal issues)lied straight to my face. Now I'm needing to return the car and have no way of getting back home because my husband and mother in law took the day off that day to go with me to get a car AND IM PREGNANT. Instead of lying, I would have appreciated the truth. Is it really that difficult to tell someone that they weren't approved or what? Or would it have been hard to tell me to wait a few days for an actual answer regarding being approved or not?? It would have caused me less pain and trouble. BE HONEST!!! Oh and I would love to know who's paying my Uber so I'm able to SAFELY get back home. It's not fair that I ask my family to take another day off, seeing as how I was lied to. So If anyone wants to be manipulated and lied to, I suggest going to this dealership! More
Sterling block was one of the best salesman to work, even traveled to other dealership to help me out. It was his manager Mathew kowalski that failed him and myself. By far the shadiest and worst experience traveled to other dealership to help me out. It was his manager Mathew kowalski that failed him and myself. By far the shadiest and worst experience I’ve ever had in a dealership. The managers took over and changed numbers, adding money to deal and thought we wouldn’t notice. Lied about why fees were what such as taxes being doubled when I showed back up next day to sign. Then to my face said if I didn’t like it that I could walk out and he would sell to someone he could actually make $8000 on. Dont buy from these guys, they make it sound like it’s a great deal when in reality they are hiding things all over the deal. BEWARE! The only reason they are even getting one star is because sterling was so helpful and knowledgeable. We went back to his dealership and the GM of that store is working his hardest to acquire the truck I was supposed to get but that probably won’t happen because the original dealers we went to won’t dealer trade the truck because they rather rip somebody else off. I don’t usually write reviews and work and the sales department myself but this is seriously something that shouldn’t happened to anyone. I know these guys got to make money but their greed hurt them bad this time around. More
Found a vehicle online I liked. I called and the salesman worked with me for the week. I went to go look at it and they showed up with a different vehicle. I was told the vehicle I wanted had sold the week b worked with me for the week. I went to go look at it and they showed up with a different vehicle. I was told the vehicle I wanted had sold the week before. They never said anything that entire week. Each vehicle I test drove had no gas so I could not drive it far. Finance team filled out paper work for me without me knowing. Threw in some warranties and never said I would pay for them. The salesman never contacts me back when I have questions now. The finance department rushes through your paperwork without explaining anything to you. They do not care at all about their customers. They want their money and that is it. I advise people to never go here. More
Ordered vehicle -dealer changed pricesby Mike Titus Ordered vehicle -dealer changed prices by Mike Titus Construction, Inc from Blue Springs Missouri June 10, 2021 Prices negotiated and ordered 3 new Ordered vehicle -dealer changed prices by Mike Titus Construction, Inc from Blue Springs Missouri June 10, 2021 Prices negotiated and ordered 3 new trucks in February 2021 Received 1st truck ok, 2nd truck arrived, they wanted to renegotiate price, finally 3rd truck arrived and they raised price $2,170.00 above agreed price. Absolutely, horrible sales practice. I have the emails and orders confirming all transactions and confirmed prices but they failed to follow through. After not hearing from dealership for several days about transaction, I called to learn that vehicle I special ordered in February was sold . Unbelievable - never again for us to buy a vehicle or recommend this dealership…. More
I reached out to this dealership in search of a new vehicle, asking what offer they were able to give me with no hassle. At first, I was told they could not give me an offer without running my credit ( vehicle, asking what offer they were able to give me with no hassle. At first, I was told they could not give me an offer without running my credit (red flag #1). Then after telling them I had an offer from another dealership, they were finally willing to work on an offer. I was texting with a salesman for over 4 hours before getting an offer. When he finally sent it, I did was not able to respond immediately and he sent a "?" within two minutes of the offer (red flag #2). I thought this was rude, especially after I had been so patient with him. He told me he took $7,000 off the price of the vehicle, but when I looked at the offer he had also added back in $3,000 of options I did not want (red flag #3). When I told him this, he said they could not remove them and that they were already on the vehicle. I feel they were not upfront with this and should have included these things in the price of the vehicle if they were not optional. Ultimately decided to walk. More
was in the market to purchase a newer pickup so last weekend got online to check them out.Found something I might like so send text to dealership (as I’m a disabled vet without the power to talk )was pu weekend got online to check them out.Found something I might like so send text to dealership (as I’m a disabled vet without the power to talk )was put on hold several times trying to figure out which truck I was trying to buy.Finally was given to a person named Ty Horton who couldn’t find the truck.She ask for the stock # and still couldn’t find it so she ask for last 6 numbers of the vin so I gave that to her.Said she would be right back but it appeared truck may have been already sold but she would check.After 2 1/2 hours waiting I sent text stating that you people need to let me know as I can go somewhere else to purchase a truck.It wasn’t long till this ty Horton can back with she wasn’t other people but here name was ty Horton and that the truck I was interested in was probably sold and she was busy selling a car to someone else.So in short she was rude and didn’t bother to keep a buyer informed of the progress being made in the purchase of one of there trucks I will in fact not ever buy anything from Cable Dahmer She in my option has no business doing any kind of business with the handicapped or disabled More
My experience having service work done on 2 different vehicles that I bought from Cable Dahmer over the course of 16 years was that the work is seldom completed properly or on schedule. Their prices f vehicles that I bought from Cable Dahmer over the course of 16 years was that the work is seldom completed properly or on schedule. Their prices for their sevice work is as high or higher than you would pay anywhere else, I have discovered. I would recomend taking your GM vehicle to a different dealership for service work, or simply finding a trustworthy independent mechanic to do maintenance or repairs. Cable Dahmer is better at taking your money and making excuses for their poor service work than they are at simply getting the jobs done correctly. More
We have had a terrible experience. Used sales rushed our purchase. They had to come to our house take car back and service it. Now we have to buy new tires because we have three of one brand and a fourth purchase. They had to come to our house take car back and service it. Now we have to buy new tires because we have three of one brand and a fourth is a worn out tire that does not match the others. I guess we should have checked, but who sells a car that way with 9000 miles on it!! More