Cable Dahmer Chevrolet of Kansas City

Lease buy back It was the end of me and my husband's lease and we made a decision to keep our cars. Everything went seamless and we weren't pressured to purchase any It was the end of me and my husband's lease and we made a decision to keep our cars. Everything went seamless and we weren't pressured to purchase anything that wasn't needed for us. The staff is very friendly and they make you feel like you are part of the family. More

Hope to lease a Silverado in the future I purchased a new Silverado with them and decided that it wasn't the right decision for me at this time. Cable Dahmer exchanged the Silverado for a Cr I purchased a new Silverado with them and decided that it wasn't the right decision for me at this time. Cable Dahmer exchanged the Silverado for a Cruze RS LTZ, which lowered my payment and the cost of ownership went down dramatically. They also lowered my interest rate. I'm happy with way it turned out and hope to do business in two years to lease a new Silverado, which is my ultimate goal. More

Courteous, helpful, gocused on improving customer service Personnel listen from the general manager, sales department, and service department. One can definitely see the efforts to improve the experience of Personnel listen from the general manager, sales department, and service department. One can definitely see the efforts to improve the experience of purchasing and owning a vehicle. A sincere attempt made by staff to resolve concerns. More

Terrible dealership! I had a bad experience for the second time! I baught from them a chevy Camaro the first time and had bad service and said I would never come back. I r I had a bad experience for the second time! I baught from them a chevy Camaro the first time and had bad service and said I would never come back. I recently wanted to get a sonic 2017 I have voicemails and text messages on the price they approved on. When time for signing and had money in hand they changed the price to $3,000 more. They are pushy, dishonest and don't know how to treat clients properly, will defiantly contacting better business bureau to file a complaint. - Stephanie More

Not honest with things promised Added a lifetime oil change and was told I could go to any GM dealership when I did they pulled out the fine print saying just their dealership so I t Added a lifetime oil change and was told I could go to any GM dealership when I did they pulled out the fine print saying just their dealership so I try ed for a month-and-a-half to get a reinbursment to no avail so I just like to say when buying a new car only use those dealer's with integrity and honesty. More

Great Customer Service Is What Sold Me Chris was awesome, made my buying experience one to remember. He was very knowledgeable and extremely helpful. I really liked how he was not just tryi Chris was awesome, made my buying experience one to remember. He was very knowledgeable and extremely helpful. I really liked how he was not just trying to sell me a car, but make sure I was satisfied with the overall package. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. I appreciated his willingness to go the extra distance. It says a lot about his character and customer service skills. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. More

Poor experience I've been leasing my Silverado through Cable Dahmer for the last year. I love the truck and decided it was time to buy outright so I went in this week I've been leasing my Silverado through Cable Dahmer for the last year. I love the truck and decided it was time to buy outright so I went in this week to purchase early. I was very happy with the original transaction; my second encounter with this dealership went south quickly. First, they tried to push a high finance rate and my sales person told me, "just talk to the finance guys". They finally came down two points when I said I would finance with my bank. Not sure why I would need to haggle over the rate as I was told it would be based on my credit worthiness. The initial paperwork had purchase price and then a line item for "rebate" which increased the purchase price (not sure how that works). When I pushed back, the "rebate" fee was removed. Was told I would need to pay $500 to have the vehicle inspected prior to purchase; when I objected to this fee it was removed. Finally, when I went to sign the paperwork, the numbers didn't add up. I quickly did the math and realized they were adding in an additional $500 that was not accounted for anywhere on the paperwork (no line item or explanation). At the end of the day, gross oversight or flat out dishonesty made me uncomfortable moving forward. I did receive several text messages/ calls from the sales manager, Jeff Davis after I left offering to bring the paperwork to my house. Unfortunately, even after a good experience previously, I won't be doing business with this dealership moving forward. I called GM and can purchase the vehicle directly. More

Super friendly! Aaron was very professional! Kind smile! He and Steve definitely did all he could to try to get my payments where I wanted them. Steve is a great sal Aaron was very professional! Kind smile! He and Steve definitely did all he could to try to get my payments where I wanted them. Steve is a great salesman, very honest and truly compassionate for his customers. Although I wasn't able to drive off in the crv I wanted I would definitely recommend this dealership and Aaron! :) More

Poor attention to detail Purchased my first vehicle out of college and have had to physically revisit the dealership five times. The first time was to retrieve my title, which Purchased my first vehicle out of college and have had to physically revisit the dealership five times. The first time was to retrieve my title, which I know is not uncommon. The second time was to sign paperwork that was not done properly the first time, again - tolerable mistake. The third time was to pick up a spare key that they tried to charge me $100 for because "the vehicle didn't come with one". The fourth time was to have them install a front license plate holder. My financial representative also told me that the dealership would cover my first car payment because I was losing out on the GM College Discount by buying a pre-owned vehicle. Guess what I just received in the mail? My first car payment. Called the financial representative.... no answer. I am VERY frustrated with the lack of attention to detail of Cable Dahmer's performance. Kind of getting the feeling that I am being taken advantage of because I am a young woman and first time car buyer which is extremely irritating. My boyfriend had to call about the spare key and front license plate holder for them to actually listen to my problem and accommodate me. Extremely unprofessional. More

Buying a preowned car for the family Clint Albin helped us in finding a preowned car we had been looking for. He was very helpful, knowledgeable, and worked hard to get us everything we w Clint Albin helped us in finding a preowned car we had been looking for. He was very helpful, knowledgeable, and worked hard to get us everything we wanted. It was definitely a positive experience! We are very happy! More