Cable Dahmer Chevrolet of Kansas City

We went there to look at a couple vehicles back on April 14th and test drive. We test drove a couple of them and they showed us a 2018 Traverse Premier that was black on black with the redline package and A 14th and test drive. We test drove a couple of them and they showed us a 2018 Traverse Premier that was black on black with the redline package and AWD and only had 66000 miles on it. We liked it and was going to go home and discuss it . Then the salesman said that for us to make sure it doesn't get sold to put a deposit on it and so we did. After talking with the salesman through text, I sent my information and they ran my credit and I was approved and we had made an appointment to come in that Saturday to go over all the paperwork and sign and also look for a 2nd vehicle. We planned on getting 2 vehicles. When Saturday came the salesman messaged me to make sure I was coming in and I said yes we were. After driving about a half hour to get there they told me they had sold it even with my deposit on it after being told days before that my deposit would keep it for us. I was told they made a mistake and wrote the wrong vin number down and then tried to keep selling us vehicles that were not the same or had way too many miles or wasn't AWD. They never made good and I'm sure their district manager never heard about it. No one could give me the actual truth of what happened. And now they haven't said called or texted about a vehicle in at least a month or so. And now there's a hard hit on my credit with nothing to show for and when I finally do find a vehicle my score will be less since it'll be on there still. Not to mention when they brought us back to discuss this about searching for another vehicle they came got us out of the showroom floor waiting area and took us down a hallway and left us there in front of an office which was supposedly the used car sales manager except the room looked trashed and there was no tags on the door or desk stating whose office it was. We felt we were treated badly and just shoved out of the way from other customers. More

Hunter went above and beyond to make my daughter's experience less stressful. 2 days of my daughter being undecisive he never seemed irritated or pushy. Hunter totally helped her!! Always had a smile experience less stressful. 2 days of my daughter being undecisive he never seemed irritated or pushy. Hunter totally helped her!! Always had a smile, pleasant personality, never rushed her knowing she was stressed.Would absolutely recomend him to anyone looking for a new or used car!!! More

I received very professional service and I was updated on the condition of my vehicle while I waited. the condition of my vehicle while I waited. More

Great dealership. They worked me in and got it fixed quickly. Will go back here They worked me in and got it fixed quickly. Will go back here More

Had my corvette twice for the same issue. I still don’t think they have it right. $1,600.00 later It’s still driving rough and of course the extended warranty that I purchased from them d I still don’t think they have it right. $1,600.00 later It’s still driving rough and of course the extended warranty that I purchased from them did not cover anything. The car only has 31,000 miles. No one should have mechanical issues on a vehicle that only has 31,000 miles. The loaner was nice. Service rep was pleasant. Splitting the payment option at no interest for 3 months was a helpful. More

Since five stars is clearly not enough: • Mohammad Alabudy — ★★★★★★ • Salvador Lara — ★★★★★★ • Special recognition to Mr. J.B. Meyer — ★★★★★★ While the process did not start smoothly, the people Alabudy — ★★★★★★ • Salvador Lara — ★★★★★★ • Special recognition to Mr. J.B. Meyer — ★★★★★★ While the process did not start smoothly, the people who ultimately stepped in completely changed my perception of this dealership. People often use the phrase “above and beyond” loosely, but Mohammad truly earned it. As an out-of-state buyer, I had a number of specific questions, concerns, and expectations, and he spent a great deal of time making sure that all of my needs were addressed and that I was left with no unanswered questions. He was diligent, responsive, and fully committed to making sure I was comfortable with every part of the transaction. He also made sure that my car was detailed before it was shipped to me. I truly could not have asked for more. Salvador Lara was also extremely helpful throughout the process. He was diligent in assisting me every step of the way, and he even continued helping me while he was sick. That level of attentiveness and professionalism does not go unnoticed. There was also very special help from Mr. J.B. Meyer, who made sure the deal was completed properly and that I had no questions at all by the end of the process. Like Mohammad, he went above and beyond. His professionalism, patience, and willingness to step in and bring clarity to everything made a real difference. Although the starting point was rocky, these individuals ultimately provided a tailored approach to my needs and made sure those needs were met. That is the kind of service that not only ensures a transaction is completed, but also creates a lasting relationship. These exceptional few completely changed my perception, and I would go through this process again just to have met such remarkable people. From my perspective, these are the kinds of people who should earn not only your business, but also your trust and your relationship. At this point, I am simply waiting on my baby to be delivered to me. More

Yacento was awesome to work with. I went to look at one vehicle and ended up leaving with a different one...and so happy I did. He stayed in touch before, during, and after the purc I went to look at one vehicle and ended up leaving with a different one...and so happy I did. He stayed in touch before, during, and after the purchase. Was so happy with him my Mom went the following weekend and also purchased a new vehicle with Yacento. Highly recommend! More

ken was very respectful and helped me and my family purchase 3 vehicles. Thank you ken and cable dahmer purchase 3 vehicles. Thank you ken and cable dahmer More

Perfect example of a poor employee. Displaying lack of work, motivation, and tolerated incompetence. This employee turns down service because he’s incapable of doing diligent work. Displaying lack of work, motivation, and tolerated incompetence. This employee turns down service because he’s incapable of doing diligent work. More