Cable Dahmer of Kansas City

Ken Walker is very professional, kind, and understanding to what I needed in a vehicle. Ken listen to me then choose the correct vehicles for viewing. to what I needed in a vehicle. Ken listen to me then choose the correct vehicles for viewing. More

Very responsive to questions and offered great prices. Sammy, my sales representative was very professional and went the extra mile to help make the deal on the vehicle I purchased. Dealer facility was cle Sammy, my sales representative was very professional and went the extra mile to help make the deal on the vehicle I purchased. Dealer facility was clean and organized. Staff was polite and tried to help at anytime. Only negative is, need to offer snacks or soft drinks...bottled water only. More

Dishonest and unreliable Went in to see a vehicle that was posted to auto trader. They didn’t have it in the lot, as it was still at their Kia dealership for detail, but it wa Went in to see a vehicle that was posted to auto trader. They didn’t have it in the lot, as it was still at their Kia dealership for detail, but it was finished. They said they could go get it, but in expected sales fashion, tried to push us into the new vehicles they had on the lot. After refusing other vehicles numerous times, they drove us to the Kia dealership to drive the vehicle back. We get there and the Kia dealership says that the keys are locked in the parts department, who have left for the day...and can’t get them. So we drive back to state line; and as soon as we get there, the Kia dealership calls and says they can get it. We say no to driving back over and set up an appointment to come see it. The day of the appointment, they called in the morning and confirmed the appointment and said they had the vehicle, so no worries. We get there to see it, and we’re told by management that it’s still at the Kia dealership, and was then pushed into looking at new vehicles all over again. And then they tried to get us to buy the vehicle without even seeing it. We flat out left. After numerous phone calls, the assistant ends up driving the vehicle to me on my lunch break two days after, so that I can see it. That evening I decided to move forward with it, despite some body chips and dings, and a fairly dusty interior. The sales process is a total dishonest joke. The other dealer we had visited previously (Curnow) was straight forward and gave you a print out with EVERYTHING laid out for you. He didn’t jerk us around about packages, price, money down. They took what you had and did what they could with it. And the only reason we didn’t move forward with them and ended up at this place instead, was because we didn’t love the car they had. Cable-Dahmer sales practice aims to confuse you as much as possible, so that they walk away with the best deal for themselves. Constant back and forth of handwritten offers, like we were in high school. An hour and a half of having to repeat ourselves for all that we could offer. Constantly pushing you to start paperwork before speaking to finance. The dealership is also in Missouri (we’re from Kansas) so the sales tax (which is never mentioned by the sales guy as a pure tactic) shows up during the final signing, that it’s not included. Of course we should have caught that, but we were so disoriented by the back and forth and total xx that we didn’t see it. And we should have gotten up and walked away. By the end of it, we had paid exactly what they wanted for it. But they managed to hide everything they wanted in something else, just so they came out on top. We will never return to this dealership. I will never recommend it, and I will be very vocal about this to everyone I know. I grew up in Independence, thinking they were a decent group. But since their massive expansion, it turns out, they’ve turned into a money-grubbing dishonest power in the Kansas City area. Stay away from this place. Give the smaller dealers your business. More

Very good Cable-Dahmer and the salesperson went and beyond to make sure that I got the vehicle that I wanted the salespersons made sure i was satisfied and take Cable-Dahmer and the salesperson went and beyond to make sure that I got the vehicle that I wanted the salespersons made sure i was satisfied and taken care of More

Worst experience ever Sales staff lied to us, including lady named Kelly. Car needed fixed. When we picked it up, it had not been detailed at all. They even lost it on the Sales staff lied to us, including lady named Kelly. Car needed fixed. When we picked it up, it had not been detailed at all. They even lost it on the lot. They did not provide financial paperwork until multiple phone calls to management. Horrible. Stay away. More

Used vehicle purchase I dislike purchasing a vehicle but I appreciated the pleasant experience with Stephen Miller and Kelly who are personable, exert no pressure and liste I dislike purchasing a vehicle but I appreciated the pleasant experience with Stephen Miller and Kelly who are personable, exert no pressure and listen. No endless back and forth on price agreement More

Used car purchase Sales person, used car manager and finance persons were wonderful and personable. The vehicle came from detail looking good, then we got home and lif Sales person, used car manager and finance persons were wonderful and personable. The vehicle came from detail looking good, then we got home and lifted the floor mats. The mats were put in over the rocks and dirt (very disappointed). Other than that it was a great car buying experience. We will look for our next vehicle at this dealership. More