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Cadillac Lakeland
Lakeland, FL
195 Reviews
Cadillac Lakeland is a part of the Myers Auto Group—based right here in Florida. We intend to follow in the footsteps of the Cannon Family by continuing to deliver the high level of customer care that drivers had come to expect from Cannon Cadillac. Whether you’re shopping for a new Cadillac Escalade, a new Cadillac XT5, a new Cadillac XT6, or a pre-owned vehicle, you can rest assured that we have you covered. What’s more, the experts that we employ are ready to guide you through the entire process, from the moment you start doing research until the day when you drive home to Winter Haven or Brandon! What’s more, we’ll continue to support you with service long after you’ve driven off our lot!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 195 reviews
February 03, 2025
Jon Siegel was wonderful to work with. He guided me through the process and was very honest and open the entire way. He guided me through the process and was very honest and open the entire way. More
by JAREDPENNINGTON
Verified CustomerEmployees Worked With
February 02, 2025
The sales process was very smooth and efficient despite the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. the amount of questions we peppered Keith Pedrick with. We purchased 2 cars and traded in 1 in a 4 day window. Keith & Glen were great to work with. The reason that it's not 5 stars however is due to an issue with administration and the excess payoff of our traded-in car. Having to wait close to a month for a check because of a clerk error is not really that great of a look. It might not have been that big of a deal if the communication had been better. Leaving messages for people and them not returning your call is an issue. Having to chase people down just to get information about money owed to you is not great. I can imagine if the situation were reversed, I would've been hounded day and night. I haven't had to visit the Service Center yet but I am hopeful they are better than Regal. Regal's Service Center is the sole reason I went looking elsewhere. (Poor Regal catching strays on a review not even meant for them) Overall, the buying process and the finance office at Cadillac Lakeland were smooth processes. Nothing hidden, no xx, good back and forth conversation. More
by BMELZARD
January 30, 2025
The service was good but I wished to let me use my 15% discount coupon. discount coupon. More
by ROULAROUSSOS
Employees Worked With
January 29, 2025
I had a very positive experience with this dealership. They were very responsive with all my questions. They were very responsive with all my questions. More
by bkyrodda
January 28, 2025
everyone was very friendly, they got the job done in a timely manner. I will be going back for my oil change. timely manner. I will be going back for my oil change. More
by BUILDAHOME
Employees Worked With
January 28, 2025
Darrell Rodgers was excellent. He took very good care of me and my caddy. If I could give him more than 5 stars I would . Thank you Darrell He took very good care of me and my caddy. If I could give him more than 5 stars I would . Thank you Darrell More
by debralightsey60
Employees Worked With
January 27, 2025
The Cadillac service manager was efficient and did everything to solve our car problems. The dealer offered us a loaner car when the repair could not be done on time. We appreciated it. Thank you. everything to solve our car problems. The dealer offered us a loaner car when the repair could not be done on time. We appreciated it. Thank you. More
by ESTELARV108
Employees Worked With
