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Cadillac Lakeland - Service Center

Lakeland, FL

4.2
14 Reviews

14 Reviews of Cadillac Lakeland - Service Center

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March 27, 2024

Everyone was very pleasant to deal with service was done quickly considering they had to order the parts and washed my car as well. More

by DRRICE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Service has been excellent at Lakeland Cadillac. Cheryl takes great care of her customers and always has a great attitude. More

by waynehes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
February 21, 2024

Cadillac of Lakeland is the best, and billie treats me as a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her nam More

by larzlbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
January 03, 2024

SBC has the very best service department. I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to More

by Mbryson78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
October 26, 2023

Thank you so much for helping us in a time of need! We are very appreciative! More

by Kawveh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadillac service advisor
September 26, 2023

Inept service department, made appointment for recall. Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. C More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
August 18, 2023

Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs More

by doowhopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Billie" in service
August 08, 2023

I am always well taken care of. Billie (behind the desk) always is cheerful and helpful. The car came back with everything completed. Billie called me during the day to inform me More

by Mary Lou S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Aug 08, 2023 -

Mary Lou S responded

Thank you for your service.

July 06, 2023

Last two service visits left me knowing that I was never going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. More

by J Ogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 13, 2023

I never had s problem with this dealer but this time it was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had no More

by Uglybug9
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
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