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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
155 Reviews

155 Reviews of Cadillac Lakeland - Service Center

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October 29, 2024

Excellent service and customer service, as well as attention to detail. Very good service. Thanks More

by JOECRUZCPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mr. Ortega.
October 29, 2024

They fixed my car but the price was ridiculous. I love my car but this bites. More

by PUBD2B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know name
October 29, 2024

No problems w/service dept. everything done as scheduled in a reasonable amount of time. More

by RATLIFFD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person who took care of me
October 29, 2024

Nick provided excellent on time service. The car was fixed right and looks great. Also, was washed up looking almost new. More

by SBOYLAN2011
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nick
October 23, 2024

Service department worked with me to resolve my issue and was very good with communication and availability. More

by JOEJR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
October 22, 2024

Always easy to schedule service and the staff is very pleasant. The service is trustworthy. More

by KARVIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
October 17, 2024

Everyone is very friendly and helpful; however, it takes a long time to go through the finance part even though it was a cash sale. Our dealer Keith is extremely knowledgeable about the cars and helped u More

by DNOVOTNY0406
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Pedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara was also very helpful.
October 15, 2024

Great place for service, always like the work done. Professional staff, my car is washed when returned to me and my car is in perfect working order. Billie and Mike at the service desk are always pleas More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie in service
October 15, 2024

Was able to get an appointment for that day and they Took care of the problem. More

by ILOVGH2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
September 06, 2024

Great service. Think it’s pretty classless to charge 3% for use of a credit card when your cars and service are so expensive More

by wadformfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand