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Cadillac of Greenwich - Service Center

Greenwich, CT

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50 Reviews

50 Reviews of Cadillac of Greenwich - Service Center

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December 22, 2018

Still Smiling! 3500 miles on the odometer. First service. Still smiling. These folks are the real deal. Minnie in Service is fantastic and the entire team is top sh More

by Pap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minnie Aiello
December 01, 2018

Wonderful people and service! The service department was incredible. I look forward to working with them in the future. I just relocated from another state and was treated as thoug More

by Happy Caddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minnie
Dec 03, 2018 -

Cadillac of Greenwich responded

Thank you for servicing with cadillac of Greenwich. We look forward to seeing you again!

October 03, 2018

So grateful! After hitting unavoidable debris on the road back to my home in Fairfield I drove into Greenwich Cadillac with my car smoking , shuttering and I was More

by Jmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cymone Coker
Oct 04, 2018 -

Cadillac of Greenwich responded

Thank you for taking the time out to leave a review. We are grateful for your business!

October 02, 2018

STAY AWAY Absolutely terrible! The service staff is unprofessional and has no desire to help or solve the problems at hand. I am coming to the end of my lease a More

by ssjr10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All
Oct 04, 2018 -

Cadillac of Greenwich responded

Hello Steve, We are sorry to hear that you did not have a great experience with our Service Department. At Cadillac of Greenwich we pride ourselves on great customer service. It is very unfortunate that you would no longer like to do business with our store. We would like you to know that we appreciate your business and we wish you the best in finding a new dealership.

September 26, 2018

The bestttttt. Love them The best Cadillac Dealership by far . Not like that horrible one in White Plains called pepe. You will be very satisfied if you go to the Connecti More

by Bigscotty74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cymone Coker
Oct 04, 2018 -

Cadillac of Greenwich responded

Thank you for taking the time to leave a review. We appreciate your business!

September 21, 2018

Excellent service! Very friendly and helpful staff. This was my first time using this dealership and i will gladly come back for future repair and maintenance needs. More

by KimCT
Recommend Dealer
Yes
Employees Worked With
Sarina
Sep 24, 2018 -

Cadillac of Greenwich responded

Thank you for servicing your vehicle with us. Welcome to the Cadillac of Greenwich family!

September 19, 2018

Accurate timelines. Polite service! I had the car towed in. First thing in the morning I was called to get back-round info and problem found and ordered. As i was told mid-day it woul More

by Caddie2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cymone Coker
Sep 19, 2018 -

Cadillac of Greenwich responded

Thank you for your positive feedback. We appreciate your business!

September 13, 2018

Great Service As always I received great service from Greenwich Cadillac . Jim Heaphy makes everything smooth and easy. Excellent buying and service experiences. If More

by AC Westchester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Heaphy
Sep 19, 2018 -

Cadillac of Greenwich responded

We are happy to hear that you had a great experience. Jim is great!

August 30, 2018

Professional service The service was done in a timely fashion car was returned to me in spotless condition and washed service manager asked me if I was satisfied with the More

by Caddy guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cymone Coker
Sep 04, 2018 -

Cadillac of Greenwich responded

We are happy to hear that you had a great service experience. We appreciate your business!

August 30, 2018

Easy in and out Friendly staff that knows their customers well. Went out of their way to get me a loaner car when one wasn’t available. Easy choice to stay with the More

by Stamfordcadilacowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Phillips, Serena
Sep 04, 2018 -

Cadillac of Greenwich responded

At Cadillac of Greenwich we pride ourselves on great customer service. We are happy to hear you had a great experience.

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