Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cadillac of Jackson
Ridgeland, MS
112 Reviews
Filter Reviews by Keyword
By Type
Showing 112 reviews
May 01, 2021
This dealership is very unprofessional and their vehicles should be at a mom and pop sales place. Damaged and abused vehicles are on the lot and priced at an astronomical price. Obviously their sales team o should be at a mom and pop sales place. Damaged and abused vehicles are on the lot and priced at an astronomical price. Obviously their sales team only go by what the internet says and don’t actually look at the vehicles. The used sales manager tries to intimidate customers and belittle them. I wouldn’t recommend this dealership to wash a car much less to buy one. More
by Disappointed
Employees Worked With
Used sales manager
June 22, 2020
My boyfriend and I found the Cadillac we wanted to look at online. We live 4.5 hours away so we called the dealership a week in advance to let them know the situation. The salesman Derrick kept in contact at online. We live 4.5 hours away so we called the dealership a week in advance to let them know the situation. The salesman Derrick kept in contact with us all week and the car was ready for us to test drive as soon as we arrived. Everyone greeted us and were very friendly and worked with our ideas on how we could get this car to fit our budget and we were in and out in a little over 3 hours. This car is exactly what we've been looking for and we are loving it! More
by Kaylamo23
Employees Worked With
Derrick Russell
October 21, 2019
Awesome Experience This is my 5th Cadillac and best experience of any. New ownership reflects what a Cadillac dealership should be. My salesperson Estelle was very k This is my 5th Cadillac and best experience of any. New ownership reflects what a Cadillac dealership should be. My salesperson Estelle was very knowledgeable and professional . The owners are very hands on and very personable. Love the change and transformation of the dealership. Go visits and you will leave with a beautiful vehicle like I did. More
by Judy39232
Employees Worked With
Estelle Sanders
August 10, 2019
Great experience Thanks to Cadillac of Jackson and Chris Cockrell they are awesome. I recommend them over any other dealership. If anyone is looking for a new or used Thanks to Cadillac of Jackson and Chris Cockrell they are awesome. I recommend them over any other dealership. If anyone is looking for a new or used vehicle I highly suggest this place they are awesome More
by Mduran
Employees Worked With
Chris Cockrell
July 28, 2019
Great service Local service was friendly and timely. Pleasant atmosphere, with nice customer service representatives who mingled with customers to see if the needed Local service was friendly and timely. Pleasant atmosphere, with nice customer service representatives who mingled with customers to see if the needed water or any assist. More
by Granny
Employees Worked With
Laura
July 28, 2019
New Car Purchase The sales person was very knowledgeable and helpful in assisting with the purchase of our new car. He answered all our questions and also explained t The sales person was very knowledgeable and helpful in assisting with the purchase of our new car. He answered all our questions and also explained the operation of all the features on the car. More
by Retirees
Employees Worked With
Nekki Sims
May 31, 2019
Top quality, on time, great price! Barksdale provided top quality service , very thorough service in a timely manner, at the most reasonable prices ever expected! I would choose and rec Barksdale provided top quality service , very thorough service in a timely manner, at the most reasonable prices ever expected! I would choose and recommend Barksdale to friends and family. More
by MGB
Employees Worked With
Lori, Debbie & service manager. , Yolanda Powell
May 19, 2019
The Service Department is very knowledgeable and has great customer service. They also made your stay as comfortable as possible while waiting for your vehicle. is very knowledgeable and has great customer service. They also made your stay as comfortable as possible while waiting for your vehicle. More
by Nan123
Employees Worked With
Debra
April 19, 2019
Excellent Services The sales staff are very friendly and most knows the different faces of all the customers. They make sure you are comfortable as you wait on your vehi The sales staff are very friendly and most knows the different faces of all the customers. They make sure you are comfortable as you wait on your vehicle to be serviced. I truly appreciate that. More
by QueenPAWT
Employees Worked With
Did not work directly with an employee
April 07, 2019
Repair of a classic Cadi I wasn't so much the location, the positive experience had to do with a couple VERY wonderful service women! After a lenghty run around and no help f I wasn't so much the location, the positive experience had to do with a couple VERY wonderful service women! After a lenghty run around and no help from the Cadillace customer support and no return phone calls from this dealership, finally I got help, answers and support from mostly, Lorie Capton, and Debbie Barrett. More
by Mottola139!
Employees Worked With
Lorie Capton, Debbie Barrett
