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Cadillac of Jackson
Ridgeland, MS
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
September 21, 2021
Just purchased my 6th Cadillac and John went above and beyond to make the deal work. Cedric our salesman was great. Dealership is owned and managed by the best team. Love the professional atmosphere beyond to make the deal work. Cedric our salesman was great. Dealership is owned and managed by the best team. Love the professional atmosphere. More
by Judy39232
Employees Worked With
Cedric Robinson
September 09, 2021
Shannon went beyond,. had a question about an XT5 they had on their website. It was not clear about the mileage so I called. Shannon took my number went outside in the heat to verify mileage and called me had on their website. It was not clear about the mileage so I called. Shannon took my number went outside in the heat to verify mileage and called me right back immediately to answer hat question and more. Shannon was very respectful and when the right car comes along she will be the salesperson to deal with ! More
by Wesley F
Employees Worked With
Shannon
July 17, 2021
Cadallic of Jackson is outstanding. This is by far the best experience that we have had in purchasing a new vehicle. The entire staff is very friendly, curteous and professional. I highly recommend anyone best experience that we have had in purchasing a new vehicle. The entire staff is very friendly, curteous and professional. I highly recommend anyone wanting to purchase a new vehicle to come see the sale staff at Cadallic of Jackson. They make you feel special and let you know that they appreciate you. More
by jeromei25
Employees Worked With
Fred Gaddis and Yolanda Powell
May 25, 2021
They got oil all over my doors under neath the hood oil was dripping out in called them they said they'd detail it drive all the way over there today service lady says we just going to whipp it up n that's was dripping out in called them they said they'd detail it drive all the way over there today service lady says we just going to whipp it up n that's not what I was told on the phone will never go back there for nothing at all sorryiest place I ever been to ....iod More
by Bigdaddyboss
Employees Worked With
Barrett
May 01, 2021
This dealership is very unprofessional and their vehicles should be at a mom and pop sales place. Damaged and abused vehicles are on the lot and priced at an astronomical price. Obviously their sales team o should be at a mom and pop sales place. Damaged and abused vehicles are on the lot and priced at an astronomical price. Obviously their sales team only go by what the internet says and don’t actually look at the vehicles. The used sales manager tries to intimidate customers and belittle them. I wouldn’t recommend this dealership to wash a car much less to buy one. More
by Disappointed
Employees Worked With
Used sales manager
June 22, 2020
My boyfriend and I found the Cadillac we wanted to look at online. We live 4.5 hours away so we called the dealership a week in advance to let them know the situation. The salesman Derrick kept in contact at online. We live 4.5 hours away so we called the dealership a week in advance to let them know the situation. The salesman Derrick kept in contact with us all week and the car was ready for us to test drive as soon as we arrived. Everyone greeted us and were very friendly and worked with our ideas on how we could get this car to fit our budget and we were in and out in a little over 3 hours. This car is exactly what we've been looking for and we are loving it! More
by Kaylamo23
Employees Worked With
Derrick Russell
October 21, 2019
Awesome Experience This is my 5th Cadillac and best experience of any. New ownership reflects what a Cadillac dealership should be. My salesperson Estelle was very k This is my 5th Cadillac and best experience of any. New ownership reflects what a Cadillac dealership should be. My salesperson Estelle was very knowledgeable and professional . The owners are very hands on and very personable. Love the change and transformation of the dealership. Go visits and you will leave with a beautiful vehicle like I did. More
by Judy39232
Employees Worked With
Estelle Sanders
August 10, 2019
Great experience Thanks to Cadillac of Jackson and Chris Cockrell they are awesome. I recommend them over any other dealership. If anyone is looking for a new or used Thanks to Cadillac of Jackson and Chris Cockrell they are awesome. I recommend them over any other dealership. If anyone is looking for a new or used vehicle I highly suggest this place they are awesome More
by Mduran
Employees Worked With
Chris Cockrell
July 28, 2019
New Car Purchase The sales person was very knowledgeable and helpful in assisting with the purchase of our new car. He answered all our questions and also explained t The sales person was very knowledgeable and helpful in assisting with the purchase of our new car. He answered all our questions and also explained the operation of all the features on the car. More
by Retirees
Employees Worked With
Nekki Sims
July 28, 2019
Great service Local service was friendly and timely. Pleasant atmosphere, with nice customer service representatives who mingled with customers to see if the needed Local service was friendly and timely. Pleasant atmosphere, with nice customer service representatives who mingled with customers to see if the needed water or any assist. More
by Granny
Employees Worked With
Laura
