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Cadillac of Turnersville

3.0

4 Lifetime Reviews

3400 Route 42, Turnersville, New Jersey 08012 Directions
Sales: (856) 513-9137

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4 Reviews of Cadillac of Turnersville

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November 20, 2018

"Rude, and was told from write up nothing would be done"

- dennisinpalass

I brought my brothers Cadillac Ct-6 in with a long list of serious issues.I was told by the Service writer from Chevy,that with all these issues to get a Lemon lawyer and the chances a tech will put the time in to check these issues is slim to none.Well low and behold the next day they said come get the car and since it wasn't dropped off until 3 pm the day before there is no way they could of checked these issues.The standard no issue found and GM legal S operating as designed was written on every issue even though I could verify the issues, codes in system.I should of realized that it was a waste.All this Service advisor did for the 40 mi Utes it took him to write it up was complain about being there and about Management and sales people coming to him wish questions.I can't say the work is bad because they did none.But they did lie 100% about every issue.

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Recommend Dealer
No
Employees Worked With
Chevrolet advisor no name tag
Nov 20, 2018 -

Cadillac of Turnersville responded

Dennisinpalass, I am sorry to hear about any customer service that did not exceed your expectations. We pride ourselves on the high quality standards we maintain and I would appreciate the opportunity to speak with you about your concerns. Could you please email your preferred contact information to me at jbustard@penskeautomotive.com? Thank you, John Bustard General Manager Cadillac of Turnersville

August 05, 2018

"EXCELLENT SERVICE DEPARTMENT"

- pete972

They take great care of me and don't gouge the sh out of me or damage my ATS like Holman did. I would recommend you take the 15-20 minute ride from Burlington County. Trust me, its worth it.

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Recommend Dealer
Yes
Employees Worked With
Dennis DiRenzo, John Ferrara, Mary Shiveler
Aug 06, 2018 -

Cadillac of Turnersville responded

Hi Pete, thank you for taking the time to recognize our Service Department! We're glad that we have earned your recommendation. Please come back anytime if we can assist you with anything else.

June 16, 2015

"Excellent Salesman"

- Tasos1955

My sales person was phenomenal very professional accommodating no pressure Paul took his time. After the sale he kept in touch with us making sure everything was properly explain . I had questions pertaining to some of the features he took his time was very thorough comforting my concerns . I have recommended's outfit to all my peers at work. Next month I have family members that will be following up with Paul so we can purchase two more vehicles let's proceed to continue the positive survey I'll continue to keep in touch hope all is well we love terms of color the best outfit ever

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Recommend Dealer
Yes
Employees Worked With
Paul Chatzidakis
March 31, 2015

"Great dealership;Awesome salesmen"

- Bigdaddysham

I purchased a New 2015 Cadillac SRX for the wife and the dealership made the transaction easy! Truly a great car buying experience. Dan Bittner and Brian Zechman made the process a dream. Both are great assets to this organization. Thanks guys!!!!

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Recommend Dealer
Yes
Employees Worked With
Dan Bittner and Brian Zechman
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