Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Calavan CDJR West
Lithia Springs, GA
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 259 reviews
August 15, 2026
We had a really unfortunate experience with this dealership. Made an appointment on Monday to test drive a vehicle on the upcoming Saturday. The dealership said their team would have the vehicle re dealership. Made an appointment on Monday to test drive a vehicle on the upcoming Saturday. The dealership said their team would have the vehicle ready for our arrival (unless they sold it before then of course). Received a confirmation text on Friday for our 10am appointment the next day, Saturday. We confirmed. On Saturday morning, received a call from the person with whom we had been messaging all week, and we confirmed again that we would be there. On the way, received a call from another employee confirming we were coming, and we said we were about 10 mins out. When we got there, the car that we had booked an appointment to see and drive was unavailable. Best we could understand was that it was in the shop because a purchaser of another Jeep Grand Cherokee wanted the tires/wheels from the vehicle we had booked, so the car we came to see was not drivable. Both people we talked to that morning could have easily told us the car we were coming to drive was unavailable and saved us a 2 hour wasted trip. It was not a good experience, and I'm not sure I would trust the messages you receive from the dealership. It was disappointing. More
by BSBR
Employees Worked With
Miracle, Jackson
August 10, 2026
Great service from start to finish! Everyone was friendly, professional, and made the whole experience easy and stress-free. You can tell they genuinely care about their customers and p Everyone was friendly, professional, and made the whole experience easy and stress-free. You can tell they genuinely care about their customers and providing good service. I’m very satisfied with my experience and would definitely recommend them to anyone looking for reliable, quality service. More
by shimika77
Employees Worked With
Tony, genesis,darelle
August 06, 2026
Service Advisor David was ready to receive my vehicle for service which is a plus when discussing beforehand. David communicated throughout the process when each request was being taken care of. David also a service which is a plus when discussing beforehand. David communicated throughout the process when each request was being taken care of. David also acknowledged my prior concerns and had one of there best service reps, (Mr. Nic) service my vehicle. Great job! Always satisfied with the assistance received from David. More
by DCC
Employees Worked With
Mr. Richa'd White, Mr. Jonas, Mr. Hooper
July 07, 2026
My service advisor Tony Hooper customer service was a 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so fa 10+++. Very professional, knowledgeable, and stayed in constant contact with me during the whole process of the vehicle being in the shop. Shop so far did an outstanding job as well. No issues with the transmission. More
by Tyrone.Cowans
Employees Worked With
Tony Hooper
June 29, 2026
Great customer service from individual who provided service. He was personable and professional. The pricing was a bit high for what was done but I can’t do anything about that aspect I imagine. service. He was personable and professional. The pricing was a bit high for what was done but I can’t do anything about that aspect I imagine. More
by Derrick
Employees Worked With
African American young male with locks/dreads
