Calavan CDJR West

Rude, Bored and Unprofessional From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignor From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignore you & don't care, wait time is terrible! If there was another Dodge service center in our area I would definitely go there instead! More

No words to describe the horrible experience I found a great looking truck on their website in the used inventory. I use the link to email for more information. Brittany Thomas internet sales res I found a great looking truck on their website in the used inventory. I use the link to email for more information. Brittany Thomas internet sales responded quickly and asked a few questions via email. She included her phone number for me to call at my convenience. When I called we set up an appointment time and day. I also let her know I was coming from out of state and it was a 5 hour drive. On the day of the appointment I arrived and Britney is was sick. Another sales associate came to help me. Only to find out that someone had sold the truck before my appointment and I was never notified. As there was no other truck on the lot that I wanted I returned home empty-handed, without any compensation for my time or fuel. More

Great experience I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! I had a great experience! Enjoyed my service! The wait was a little long, maybe it would have been a quicker visit if I had a appointment! More

Great Staff !!! You guys made my purchase of a 2016 Dogde Journey Crossroads the easiest and fastest ever!!! The whole staff was nothing but helpful, friendly and wa You guys made my purchase of a 2016 Dogde Journey Crossroads the easiest and fastest ever!!! The whole staff was nothing but helpful, friendly and was always asking if we needed anything. Went there and left there with what l wanted and than some!!! More

Great Service If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above If I could I would give this more than 5 stars because he go the extra mile to make sure his customers and any other customer is satisfied he go above and beyond to handle things. Very helpful he have the real definition of putting the Customers First!!! More

Service on my car The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommend The service manager Brian Brinson was excellent in explaining the condition of my car. I won't take it nowhere else. Brian was wonderful and recommending service for my vehicle. More

Honest service My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about My name is Michelle Hall. I went in to have a regular oil change, and my car had the pleasure of being serviced by Brian Brinson! He was honest about what my needs were and didn't try to get over on me. I recommend him for all your service needs! Thanks again! More

Excellent Servic I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle runn I'm very pleased with the service I have received from Brian and his team since day one... They have helped me tremendously in keeping my vehicle running properly and safe at all times.... Being a female, I will only continue to let Brian and his team do the servicing of my vehicle because they have made me feel comfortable with all decisions made... Thanks for such a great and caring team. More

Great Service on a Busy Day! Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to Big thanks to Service Mgr Billy and team for helping me on a busy holiday travel day. Pulled off I-20 from Bham needing brake lights fixed in time to make flight at ATL. Billy had me on the road in 30 minutes. Really appreciate the help and Merry Christmas!!!! More