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Calavan Kia West

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
386 Reviews
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1301 Thornton Road

Lithia Springs, GA

30122

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Showing 386 reviews

October 02, 2025

over charge for something they could not do on my car I need a refund More

by snrobinson04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brandee
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Oct 02, 2025 -

Calavan Kia West responded

This feedback is disappointing to receive, as we are committed to fair and honest service. Please reach out to our team directly so we can assist you. Best, Customer Care - kiacustomercare@calavancars.com

September 20, 2025

Wasn’t expecting to purchase a car but they made easy and seamless! Very friendly too More

by Trichia72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malaki Perry
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Sep 22, 2025 -

Calavan Kia West responded

Thank you for reviewing Calavan Kia! It was so kind of you to share your experience, Trichia.

September 17, 2025

I had an amazing experience and find the car I really wanted. Thank you so Much More

by Tiffany H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halley
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Sep 18, 2025 -

Calavan Kia West responded

Tiffany, we are glad to hear that our Calavan Kia team helped you secure the vehicle you wanted! Thank you!

September 16, 2025

My sales person was veryniceandunderstanding about what I wanted for my car I will come back to her for my car needs. Thank you so much More

by yunetta moss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conesha Douglas
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Sep 17, 2025 -

Calavan Kia West responded

Yunetta, the feedback about your sales associate is wonderful to hear. Thank you for the stellar review and rating of Calavan Kia.

September 04, 2025

They told me to complete a survey and stop by to get a free tank of gas. Well, I completed that survey but when I called today to schedule the refill, Shane, the guy who handled the purchase of my vehicle More

by HZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane and Conesha
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Sep 08, 2025 -

Calavan Kia West responded

It's disappointing to hear about your experience with the survey and gas offer. We value honest feedback from our customers, and it's concerning if you felt pressured or misled in any way. Please reach out to our Customer Care Team at kiacustomercare@calavancars.comso we can discuss this further and address any concerns you have. Thank you.

August 26, 2025

As soon as I walked in the dealership I knew it was the place to be everyone inside had such inviting energy! More

by daniellstinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Dean
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Aug 27, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback about Calavan Kia! We're so happy to hear that you felt welcomed. See you next time!

August 20, 2025

Great dealership, my latest service advisor was not personable. I will not choose her again More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name. She was the only female advisor there on Saturday
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Aug 25, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback. We’re glad to hear you appreciate our dealership overall, but we’re sorry to learn that your recent experience with your service advisor didn’t meet expectations. Your comments are valuable, and we’ll be addressing this to ensure better experiences moving forward. If you’d like to discuss this further, please feel free to reach out.

August 19, 2025

Excellent peoples and services! Im gonna be KIA customers forever Thank you!! Absoutely love it! More

by airpatchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forgot their names but they are the one that works behind desk in services
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Aug 22, 2025 -

Calavan Kia West responded

We are so grateful to have earned your loyal business here at Calavan Kia. See you next time!

August 18, 2025

I bought my car from here and i had a good time coming here. It was very informative i DID NOT feel like i got the rotten in of the stick. I bought a used car with everything i wanted. I took it back ther More

by Willinghameliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tone
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Aug 21, 2025 -

Calavan Kia West responded

We're happy you had a great car-buying and service experience with Mr. Tone and our team! We appreciate your recommendation and look forward to serving you again at Calavan Kia.

August 17, 2025

Appointment time was held and timeline of repairs was good and representative kept me informed More

by Emorgan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Queen
Report | Print
Aug 20, 2025 -

Calavan Kia West responded

We're delighted we could deliver an excellent experience! –Calavan Kia Team

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