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Calavan Kia West
Lithia Springs, GA
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 404 reviews
July 05, 2026
I rarely leave negative reviews, but after the past two weeks I feel I have no choice. I leased a Kia Carnival from Calavan Kia around 18 months ago because I have a family of six. Unfortunately, the ve weeks I feel I have no choice. I leased a Kia Carnival from Calavan Kia around 18 months ago because I have a family of six. Unfortunately, the vehicle developed a fault and has now been in the dealership's service department for over two weeks with no clear timeline for when it will be repaired. What has been most frustrating is the lack of a suitable loaner vehicle. I was given a five-seat car, despite the dealership knowing full well that the vehicle they're repairing is a six-plus passenger family vehicle. As a result, my family has effectively been stranded over the July 4 weekend and during two weeks of our children's summer break. We have had to cancel family outings because we simply cannot all fit in the replacement vehicle. I've repeatedly asked for a larger loaner—I'm not asking for anything luxurious, just something that accommodates my family—but those requests have gone nowhere. Cars develop faults, and I understand that. What defines a dealership is how they look after customers when things go wrong. Unfortunately, this experience has fallen well below the standard I expected when leasing a new family vehicle. I'm hoping someone in dealership management or ownership sees this review and reaches out. This situation is still fixable. Providing an appropriate loaner and communicating a realistic repair timeline would go a long way toward restoring my confidence in Calavan Kia. More
by ygrant
Employees Worked With
cant recall
June 08, 2026
My salesman Jerkevion aka Curly delivered exactly what he said he could do. I had a low credit score but I was approved with a $1000 dollar down payment. This dealership finance team was able to get me a veh said he could do. I had a low credit score but I was approved with a $1000 dollar down payment. This dealership finance team was able to get me a vehicle of my choice with low mileage. Miracles were made! I definitely will recommend Calavan Dodge and Kia in Lithia Springs GA!! The BEST car buying experience ever! More
by Crystal Hines
Employees Worked With
Jerkevion aka Curly and Dwayne
February 28, 2026
This is by far the best dealership I have ever dealt with and I have bought well over 15+ cars. If you need a car Calavan is the ONLY place to shop. and I have bought well over 15+ cars. If you need a car Calavan is the ONLY place to shop. More
by jerrica9311
Employees Worked With
Ifeanyi Anigbo, Harold Tharpe, Angelia Woods
February 23, 2026
They provided me with professional service. The timeline that was given to me was accurate. My service represent is was very professional and courteous. Her name is Chasity. Thank you for your The timeline that was given to me was accurate. My service represent is was very professional and courteous. Her name is Chasity. Thank you for your help. I will return. More
by nunnnma
Employees Worked With
Chasity G
