
Calavan Kia West
Lithia Springs, GA
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Ifeanyi Anigbo was the salesman that my family dealt with while car shopping. He was very pushy and rude. He kept telling us what car it was we wanted and showed us several vehicles that were not anything cl while car shopping. He was very pushy and rude. He kept telling us what car it was we wanted and showed us several vehicles that were not anything close to what we said we were looking for. We left without buying a vehicle but returned a week later after numerous calls from him assuring us the vehicle we wanted was still there. When we arrived back he told us the car we wanted had been sold earlier in the day and tried to put us in a different vehicle. When we were about to leave he told us he had something similar to what we originally wanted, and to our surprise brought out the same car we were told had just been sold ! They also changed the price of the car in the paperwork after we had agreed on a different purchase price. More
Excellent customer service. Very friendly and with a wealth of knowledge about the car We purchased. Worked with us on financial end of the purchase. Very professional yet, we felt at ease throughout th wealth of knowledge about the car We purchased. Worked with us on financial end of the purchase. Very professional yet, we felt at ease throughout the whole process. I will recommend this dealership to all my friends and family. Great job James and Jay More
Customer Service from Ed Jenkins was great! Very professional at all times. Mostley when i look to buy a product the friendliness of the employee and knowlege of what they are selling makes me seal professional at all times. Mostley when i look to buy a product the friendliness of the employee and knowlege of what they are selling makes me seal the deal! No hesitation what so ever! More
Ed was very patient and very knowledgeable about the Kia brand. He helped us get a suv based on our budget as well as our needs we were looking for. I was very pleased with Douglasville Kia and the sales st brand. He helped us get a suv based on our budget as well as our needs we were looking for. I was very pleased with Douglasville Kia and the sales staff as well as the finance department. We absolutly LOVE our new 2014 Kia Sorento!!! Thanks so so much!!! ya'll are the best. More
My experience was amazing with everyone at the dealership!! Everything was smooth! No running around or back and forth. I love my new KIA! The guys who worked with me were awesome! From start to f dealership!! Everything was smooth! No running around or back and forth. I love my new KIA! The guys who worked with me were awesome! From start to finish More
100 percent satisfied with Kia business and customer service . I look forward in doing business with Douglasville Kia in the near future. Thank you and God Bless Arlena D Drake service . I look forward in doing business with Douglasville Kia in the near future. Thank you and God Bless Arlena D Drake More
The guys that helped me were really nice and helpful. They answered all of my questions and then some. They also did everything they could to help me get a new vehicle that I just love! They answered all of my questions and then some. They also did everything they could to help me get a new vehicle that I just love! More
Mr. Anigbo was very friendly and professional. He respected our price range and never once tried to talk us "up" in price. He worked hard to make a trade in work for us that stayed in our budget. He respected our price range and never once tried to talk us "up" in price. He worked hard to make a trade in work for us that stayed in our budget. He was also extremely knowledgeable about the kia products. iwould recommend this guy to anyone in the market for buying a new or used car- as well as this dealership! More
I really enjoyed my car buying experince at Kia of Douglasville! From the monment I step foot in the door to the time that I left with my new Optima I was very please! James did all he could do to Douglasville! From the monment I step foot in the door to the time that I left with my new Optima I was very please! James did all he could do to make me feel comforable about buying my new car,along with all the other staff. I would definately recommened Kia of Douglasville to all my firends and family.Well done Kia!!! More
I was browsing the internet looking for used Kia Fortes. I had found one on the Douglasville website and called to ask about it. At first I spoke with Louie (sales manager) and he explained the car to me. I had found one on the Douglasville website and called to ask about it. At first I spoke with Louie (sales manager) and he explained the car to me. I told him it wouldn't be till the end of the week that I could get out their to look at the car, and he told me he would send one of his guys down to me to test drive it and see if I liked it. I did decline and said I would keep my fingers crossed that it would still be their on Friday. Through the week I received a phone call from James McCoy introducing himself and told me if I had any questions to give him a call and he would be more than happy to help me. When I arrived at the dealership Louie was their to greet me and then introduced me to James. James showed me the car and of course I wanted it. We took it for a test drive and when we came back I signed the papers. James is a funny guy, made the sale a lot of fun. Didn't feel pressure and took his time to explain everything about the car and the paperwork that we were signing. James has also be intouch since the purchase to make sure everything is going ok with the car and to make sure that I am still loving it. I will definately be back to purchase through this dealership and hope that I can get others to purchase through them as well. Just make sure that you ask for James McCoy!!! James if you are able to see this WEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!! Thanks for my awesome car!!! Lauren More