Calavan Kia West

From the beginning to the end of my car buying experience at Douglasville Kia I had nothing but first class customer service. It started with Jay Zuck, but didn't end with him. I also received great customer at Douglasville Kia I had nothing but first class customer service. It started with Jay Zuck, but didn't end with him. I also received great customer service from Mike Swain, my sales consultant. With the help and proper guidance that I received from these two gentlemen I am now driving a 2012 Optima Hybrid. They didn't pressure me into anything, as a matter of fact they left me alone to think about things like how much I could afford, did it make sense to get a new car, etc. I walked out the door the first day thinking how much respect I have for Jay and Mike. I could tell they had a lot of integrity and wouldn't lead me in the wrong direction. Jay was up front and honest with me from the get go about my financing issues. If it wasn't for Jay I would not be driving this car right now. My sales consultant Mike was fantastic. He went over all the features of the car and answered all my questions. I can't remember the last time I received such great customer service from a group of people like I did at Douglasville Kia. One more thing I would like to share and that is, Jay and Mike pulled some strings and found a beautiful Hybrid at another dealership, had it delivered to their dealership and stayed late until I got there and until the car got there. I couldn't believe they did that and to top it off, the car was so much more then what I expected. I guarantee this is not the first time they've done this for someone. Rest assured, you will get amazing customer service from anyone you meet at Douglasville Kia. I only dealt with Jay and Mike so if you deal with them I am 110% positive you will receive the same customer service as I did. You will be getting 2 of the best car experts in the business. You can't go wrong with buying a car from Douglasville Kia. THANK YOU Jay and Mike. You guys are awesome!!!!!!! Keep up the good work. More

Mike was friendly with a good sense of humor, he made this purchase very comfortable for me, he explained the features of the car great and made sure that if I had any questions I could call with no prob this purchase very comfortable for me, he explained the features of the car great and made sure that if I had any questions I could call with no problem! I had a great car buying experience! More

Ed Jenkins is awesome. He was so helpful. He kept working for me finding me the best price, interest rate, payment. He was friendly, encouraging, & determined to get me the best deal. He was with m working for me finding me the best price, interest rate, payment. He was friendly, encouraging, & determined to get me the best deal. He was with me from the minute I walked in until I left in my new Kia Soul. Thanks so much for everything, Ed. More

Our sales person Mike was very friendly and informative. He helped us feel confident to make the decisions we needed to make. He listened to us and made the deal work out the way we requested. He helped us feel confident to make the decisions we needed to make. He listened to us and made the deal work out the way we requested. More

We were very satisfied with the staff at Douglasville Kia, James was very helpful and very informative on the Kia Forte. We are very pleased with the way our purchase was handled. Kia, James was very helpful and very informative on the Kia Forte. We are very pleased with the way our purchase was handled. More

Mr. James McCoy was great in his salesmanship, giving and answering all my quesstions about the car as well as the financing. He was very knowledgeable and friendly, making my decision very clear. He has answering all my quesstions about the car as well as the financing. He was very knowledgeable and friendly, making my decision very clear. He has great sales skills More

Very friendly and not pushy, that is a good sign of a good dealer. Willing to help with the decision without trying to influence it. High marks. good dealer. Willing to help with the decision without trying to influence it. High marks. More

The sales employees are on top of customer service and worked realy hard to get us the best deal thay could. I will send any one that ask about buying a car to this dealer ship. worked realy hard to get us the best deal thay could. I will send any one that ask about buying a car to this dealer ship. More

My husband and I have purchased at least 3 vehicles through KIA of Douglasville. Out of each of those purchases, Mike Swain was by far the best sales person to work with, and everyone at KIA Douglasvi through KIA of Douglasville. Out of each of those purchases, Mike Swain was by far the best sales person to work with, and everyone at KIA Douglasville were very nice and helpful. We ended up getting the vehicle we wanted at a great price with a fabulous extended warrangy package! The trade-in process was smoothe and easily negotiable. Thanks!!!! More

Ed was by far one of the friendliest sales persons we have dealt with. We have bought and traded many vehicles over the years and the whole experience with Kia was fantastic. It just goes to show that a have dealt with. We have bought and traded many vehicles over the years and the whole experience with Kia was fantastic. It just goes to show that a salesman does not have to be pushy to be successful. The whole process of buying a car in the past has taken so long, but I could not believe how quick the process was at this dealership. More