Calavan Kia West

They've had my Telluride SX for 5 weeks with a warranty issue that they won't fix!!!! I bought it from Calavan and they were great at selling it to me, but they could care less about helping me now! Awfu issue that they won't fix!!!! I bought it from Calavan and they were great at selling it to me, but they could care less about helping me now! Awful experience! I would stay far, far away. More

I bought my Kia Sportage here,but to get services on time is a joke,to get a return call on info on the services and a price so I CAN schedule is a " NEVER HAPPENS"! I think they do it that way so they don't is a joke,to get a return call on info on the services and a price so I CAN schedule is a " NEVER HAPPENS"! I think they do it that way so they don't have to honor their warranties, bc you never get a routine check up on time! Don't expect they are gonna help you with a car they sell you! I called for an estimate on my 15000mile check up so I can schedule it according to my pay periods and they won't call back or answer it at the schedule desk, so I'll have to go somewhere else or be late on my routine check up! Thanx CALAVAN😭 More

Long waiting time, did not have a great experience here. Did not buy the car. Did not buy the car. More

I put in a request for information and a test drive on a used Kia k5 so one even reached out to me or even emailed me with information very disappointed I was ready to come in and make a purchase but they l used Kia k5 so one even reached out to me or even emailed me with information very disappointed I was ready to come in and make a purchase but they lost my business . More

Marin is a great women and make sure everything is up to date with my car and made sure I and taking care of. George Leslie was a great help getting my car when there was issues with my car so I appreciate date with my car and made sure I and taking care of. George Leslie was a great help getting my car when there was issues with my car so I appreciate the both of them for helping me More

My experience at Calavan Kia in Lithia Springs was deeply disappointing, especially given my role as a mother and the wife of a disabled veteran. I had hoped for a smooth and honest car-buying process, but i disappointing, especially given my role as a mother and the wife of a disabled veteran. I had hoped for a smooth and honest car-buying process, but it was the opposite. The salesperson, despite being polite, was unprepared and misrepresented details. They didn't consider our family's unique needs, and the promised military rebate didn't make it into the final deal. I was initially attracted by an online price for a 2023 Kia Telluride, but on-site, I was presented with a price nearly $8,000 higher. The bait-and-switch tactic left me feeling unsupported. The price negotiation process was frustrating, with undisclosed fees and high-pressure tactics. The following day, they offered a used 2023 with high mileage. They pressured me into additional warranties and insurance. After leaving the dealership late that night I realized they gave me a temporary tag when it should’ve been a transfer of my disable plate. When I contacted Calavan the next day, they told me it would be found. after I week they said it was “accidentally” thrown away. Overall, my experience lacked professionalism and honesty. I recommend caution and exploring more reputable dealerships in the area for a better, compassionate buying experience. More

Love service department especially Curtis and Denzil . Great experience. If aye in sales is also great Great experience. If aye in sales is also great More

Sure thing! Here's your review: "I had a great experience at this dealership! Eddie Martinez was my salesman and he was fantastic. He was friendly, responsiv Here's your review: "I had a great experience at this dealership! Eddie Martinez was my salesman and he was fantastic. He was friendly, responsive, and helped me get a great deal on my car. I would definitely recommend this dealership to anyone looking for a new car!" More

Worked with a salesperson who just did not seem to have time for us. While we were in the dealership, he was busy assisting other customers, while we were left sitting. Had they been extremely busy, I coul time for us. While we were in the dealership, he was busy assisting other customers, while we were left sitting. Had they been extremely busy, I could understand the need to juggle multiple clients, but many other people were sitting around and not assisting. After leaving the dealership, they continued to call and text in an attempt to get us to come back to the dealership. Although we asked multiple times for the amount our trade appraised for, or the actual selling price of the vehicle we were interested in, we were just told to “come back” to get it all sorted out. I have no interest in sitting in a dealership for hours sorting paperwork and arguing numbers when other dealers are offering the same cars for less, with the option to complete paperwork online and view a final deal before going to the location. We chose Calavan because they offer most vehicles at MSRP without markups, and drove past other Kia locations to get to Calavan. Unfortunately, we will likely not be purchasing a car and will drive even further to purchase in order to receive better service. More

I appreciate the help of Mariam Davis at Calavan Kia. She was attentive and helped me purchase my new used car. She was attentive and helped me purchase my new used car. More