Caldwell Country Chevrolet
Caldwell , TX
Filter Reviews by Keyword
By Type
41 Reviews of Caldwell Country Chevrolet
I would like to take a moment to recognize Zach and Milton, for their exceptional service. The simplest and most straight forward purchase. No other dealer could come close to matching the deal, impe Milton, for their exceptional service. The simplest and most straight forward purchase. No other dealer could come close to matching the deal, impeccable service and honest no BULL approach. Didn't waste time, made a deal and even delivered it and picked up our trade. Hats off to you gentleman you have a customer life and I have already recommend Caldwell Country to two friends who are in the market. More
This was my best buying experience ever. Lee Jenkins and all the other guys treated me like a friend, and not a customer. It was so pleasant for a change to deal with nice people like they a Lee Jenkins and all the other guys treated me like a friend, and not a customer. It was so pleasant for a change to deal with nice people like they are. Caldwell Country Chevrolet has definitely earned all my future business. More
Caldwell Country was the only dealership that actually listened to me and to what I was searching for. I ended up trading my 2018 F250 truck for a 2024 Chevy 2500HD truck and the dealership was extremely listened to me and to what I was searching for. I ended up trading my 2018 F250 truck for a 2024 Chevy 2500HD truck and the dealership was extremely fair with their trade in value and subsequent price of the new truck. The salesman, sales manager and customer relations manager, helped locate a HD truck that was within my established budget and maximized my trade value. Additionally, I have recently had the truck serviced (oil change/tires rotated) and am extremely satisfied with their service department as well. If you are searching for a vehicle, new or used, I highly recommend that you visit with Caldwell Country and see if they can help you get the vehicle you seek. Highly recommended! More
This dealership is great. They are very professional amazing service. They keep you updated every step of the way. Highly recommend. They are very professional amazing service. They keep you updated every step of the way. Highly recommend. More
Milton and the sales team took great care of me and made my car buying experience wonderful. highly recommend Caldwell country Chevrolet for all sales and service needs! my car buying experience wonderful. highly recommend Caldwell country Chevrolet for all sales and service needs! More
From the first call to the delivery of my vehicle, it was simple, and they made the most of my time. I was able to get pictures of the vehicle I was looking for, along with the carfax, to ensure it was in fa simple, and they made the most of my time. I was able to get pictures of the vehicle I was looking for, along with the carfax, to ensure it was in fact, exactly what I wanted. Thank you, Caldwell Country, I greatly appreciate your attention to detail!! More
Awesome folks with friendly service! I wouldn’t consider going anywhere else!! Milton, Zach and Mike are the salt of the earth kind of folks!!!! I wouldn’t consider going anywhere else!! Milton, Zach and Mike are the salt of the earth kind of folks!!!! More
Scam, fraud, deception, bait-and-switch; all words that describe my experience at Caldwell Country Chevrolet. Hope yours is better, which I’m sure it will be. This speaks more to the integrity of individua describe my experience at Caldwell Country Chevrolet. Hope yours is better, which I’m sure it will be. This speaks more to the integrity of individuals when it comes time to do the right thing. In September of 2024, I purchased a used 2020 GMC 1500 AT4 Diesel from Caldwell Country Chevrolet. As I signed papers in front of finance manager, Mike Frees, he told me, and as the contract states, the truck would be covered by the service contract even though it had an after-market lift installed. I found out that was a lie months later when mechanical issues came up, and the warranty company said the contract was void due to the lift exceeding the coverage by half an inch. I called Mike and he offered to bring the truck in for repairs while looking for another policy to replace the one I was sold, which was a reasonable solution, so I gave it some time. The apologetic response from Mike Frees indicated he was very much aware of the level of misrepresentation that took place at his desk. However, he was unsuccessful in finding another service contract and when I asked for an alternative solution, that’s when I was informed by the GM, Adam Dunker, they would do nothing else beyond refunding the service contract, which to date, neither I nor the lender has received. I was told the one-time repair and refunding of the service contract would make me whole, but that doesn’t fix issues that come up down the road or the fact I never would have purchased this truck without a service contract. I proposed they buy back the truck; I proposed a monetary amount sufficient to reduce the lift to fall back into coverage, but no response. I’ve been patient and reasonable over the last several months, but unfortunately these issues get swept under the rug by dealerships. Why? Because even with a winning argument, who’s going to spend 10k on an attorney for this: no one, juice isn’t worth the squeeze, and they know that. These are cowards who will take advantage of you given the opportunity. More
Monica Martinez did a phenomenal job. Genuinely cares about the customer and will fight for you to get a great deal. Knowledgeable, caring, and trustworthy! Genuinely cares about the customer and will fight for you to get a great deal. Knowledgeable, caring, and trustworthy! More

