Cambridge Honda - Service Center

Friendly, honest, professional service I brought my car for minor repairs. The staff was very friendly, helpful and professional. In my experience, this is the most honest and fair priced c I brought my car for minor repairs. The staff was very friendly, helpful and professional. In my experience, this is the most honest and fair priced car service shop I've ever been. And shuttle to and from Alewife T station is a great convenience. I definitely will come back again. I only wish a car wash was included or at least offered as an option with every service because I forgot to ask, and it feels like a cherry on a top of a cake when you pick up your car clean from the shop. More

Good communication The staff were friendly and gave me good service and were clear about timing and what was required. The estimated time for service was accurate The staff were friendly and gave me good service and were clear about timing and what was required. The estimated time for service was accurate More

20,00 mile check up plus I could not have been happier. Thank you for a great job and the interior cleaning and CAR WASH was extra special. see you next time I could not have been happier. Thank you for a great job and the interior cleaning and CAR WASH was extra special. see you next time More

Thumbs up!! Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional re Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional repair work noticed by the technician. Laura was keen updating me. You have the best technicians and I can say I leave your workshop always with satisfaction and in high confidence that my car has been in the hands of great technicians. More

Smooth service Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenanc Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenance (rotate the tires, etc) were all,done in a very reasonable time frame. Thank You. More

Excellent service! Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how he Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how helpful.they were in planning out the future maintance needs (ie time frame for brakes and tires) based on the recent maintainance done. It was helpful for me to plan out future costs. More

Resolved the problem expeditiously and conscientiously All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I wa All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I was impressed with the conscientious attention to my issue. More

warranty item I had no idea that my hybrid battery was still covered after 9 years, I suspected I had an issue with it as the regular battery was getting discharged I had no idea that my hybrid battery was still covered after 9 years, I suspected I had an issue with it as the regular battery was getting discharged very quickly, the service co-ordinator Rich took down notes and said it would be looked at and he would let me know, he called back gave me the low down said they would order the replacement hybrid battery and have it the next day, they did just as they said and I was more than thrilled to find that everything was covered under warranty, couldn't ask for more.....thanks More

easy, fast, painless. Needed oil change and had suspect brakes. John had it covered, explained, parts found and delivered, and the car was ready and repaired before I got b Needed oil change and had suspect brakes. John had it covered, explained, parts found and delivered, and the car was ready and repaired before I got back from breakfast. (I needed protein after my free doughnut) Also, the REASON I returned to Cambridge Honda was because after a bad experience at TWO different tire outlets over the summer, the best, most honest, and successful help I got was from Ruben Teixiera last month. He and John Arruda, who is personable, friendly and efficient, are great assets your organization. I will be back, hopefully not TOO soon though!! More

Oil change Included a comprehensive check of lights, windshield, parking brake, horn, battery, coolant, power steering fluid, washer fluid, transmission fluid, b Included a comprehensive check of lights, windshield, parking brake, horn, battery, coolant, power steering fluid, washer fluid, transmission fluid, brake fluid, belts & hoses, brake lines, shocks, exhaust, tires, etc. Recommended a new battery, which was good to know before winter. More