Camelback Kia

Bait and Switch on financing and poor customer care.I Bait and Switch on financing and poor customer care. I had a written deal with a nice salesman Ryan to purchase a new telluride at 1.9% but I had to Bait and Switch on financing and poor customer care. I had a written deal with a nice salesman Ryan to purchase a new telluride at 1.9% but I had to wait months until it came in, which was fine, but when it arrived the manager told me he would only sell it at 3.9%. When I tried to explain our agreement he threatened to sell the car to someone else. These are HOT cars so he used that to strong arm me. I will just pay off the car, but completely unethical behavior. I tried to work with the dealership directly to resolve this so I didn’t have to write a bad review, but after more than 5 contacts (phone and email) with the guy in charge of handling customer issues, I got nowhere. He kept promising to have the finance director call me but never happened :(. I’m very happy with the car, but I definitely would not do business again with this dealership. I have emails that back all of this up. More