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Camelback Subaru

Phoenix, AZ

4.7
1,192 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,192 reviews

July 03, 2026

Great customer service, everyone was very nice and friendly! And the store was very clean! More

by ALEXISODAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 08, 2026 -

Camelback Subaru responded

We are honored to hear such kind words about your experience with us! It means a great deal to know that our team made you feel welcomed and that the environment reflected the standards we work hard to uphold. We look forward to seeing you again at Camelback Subaru!

July 02, 2026

Chris made sure to get my car back to me quickly knowing I was leaving for a trip. He also realized when I picked up my car that he had quoted the labor incorrectly but fixed it right away to make sure I wa More

by JULIEBLACKJENSEN
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 07, 2026 -

Camelback Subaru responded

Thank you for your review, JULIEBLACKJENSEN! It is truly wonderful to hear that Chris went above and beyond to accommodate your travel schedule and ensure your car was ready in time. His attention to the pricing detail at pickup reflects the kind of honest, customer-first approach we genuinely strive for at Camelback Subaru. We will be sure to pass along your kind words to him. Safe travels, and we look forward to serving you again!

July 02, 2026

Pricing was fair and direct. Rebecca was friendly and accommodating. Service was timely Your mom? More

by JENNALEEAZ
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 07, 2026 -

Camelback Subaru responded

We are happy to hear that your experience with us was a positive one! Fair and transparent pricing is something we genuinely strive for, and it means a great deal to know that came through during your visit. We are also glad Rebecca was able to make the process smooth and accommodating for you. Thank you for taking the time to share your feedback, JENNALEEAZ, and we look forward to welcoming you back whenever you need us.

July 02, 2026

Pleasant, lounge area always well maintained, and love the txt messaging updates on the vehicle More

by ZIAMTZ2
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 07, 2026 -

Camelback Subaru responded

We genuinely admire customers who take the time to share what stood out during their visit. Knowing that the lounge area and our text message updates made a positive impression means a great deal to us. We put real care into creating a comfortable and communicative experience, and it is wonderful to hear that it showed. We look forward to welcoming you back on your next visit.

July 02, 2026

I was appreciative that Camelback Subaru was as in constant contact with me throughout the process. My only complaint was how dusty the inside of my car was once I received it back. I had just had i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Claxton
Jul 07, 2026 -

Camelback Subaru responded

Thank you for your wonderful feedback, Michelle. We are glad to hear that our team kept you well-informed throughout the repair process, as open communication is something we genuinely strive for. We do understand how disappointing it can be to receive your vehicle back in a condition that did not meet your expectations, especially after having it freshly cleaned. Your experience is important to us, and we appreciate you taking the time to share this detail so we can continue working to improve every aspect of our service.

July 02, 2026

Very friendly staff and accommodating to customers as they enter. Waiting area is clean and comfortable. Though I did have an appointment. It still took 2 hours for an oil change. Lots of customers, but More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 07, 2026 -

Camelback Subaru responded

We appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience with our staff and waiting area. We also appreciate your comments regarding appointment scheduling and wait times, as feedback like this helps us identify opportunities to improve the service experience. We value your continued trust in our dealership and look forward to serving you again. For any further assistance, please contact Frank Cheyney, our Service Director, at 602-847-8536.

July 02, 2026

Rebecca is the best, she's always very friendly, knowledgeable and helpful, the staff is great. More

by SAVAGEBASS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 07, 2026 -

Camelback Subaru responded

We are privileged to hear such wonderful feedback about your experience with our team. Rebecca truly exemplifies the kind of knowledgeable, friendly, and attentive service we strive to provide every day, and it means a great deal to know that came through during your visit. We will be sure to pass along your kind words to her and the rest of the staff at Camelback Subaru. Thank you for taking the time to share this, and we look forward to seeing you again.

July 02, 2026

So glad I bought my Jetta here. I will be coming here for all my VW needs More

by chris@schar.us
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 07, 2026 -

Camelback Subaru responded

Your feedback is incredibly valuable to us, and we are so glad to hear you are enjoying your Jetta! It means a great deal to know that your experience left you feeling confident about returning for your future needs. We look forward to continuing to serve you and being your go-to destination for everything down the road.

July 02, 2026

Alexander has always been on time, he's efficient and great to work with. He's fabulous More

by kpearson4117
Recommend Dealer
Yes
Employees Worked With
Alexander
Jul 07, 2026 -

Camelback Subaru responded

Thank you for taking the time to share such kind words about your experience with Alexander. It is genuinely wonderful to hear that his punctuality, efficiency, and positive attitude have made a lasting impression. We are proud to have team members who consistently show up for our customers the way he does, and your feedback means a great deal to us. We look forward to continuing to provide you with the same great service.

July 01, 2026

Easy scheduling; efficient check in; trustworthy service and reliable evaluation of further services needed Will return! More

by JIM.LOUI
Recommend Dealer
Yes
Employees Worked With
Rebecca, service manager
Jul 02, 2026 -

Camelback Subaru responded

We are grateful for the kind words! Knowing that your scheduling, check-in, and service experience all met the mark means a great deal to us. We take pride in providing honest, thorough evaluations so our customers can make informed decisions with confidence. We look forward to welcoming you back on your next visit!