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Camelback Subaru

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,192 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,192 reviews

July 03, 2026

Great customer service Eddie was helpful, knowledgeable, and treated me and my service with the individualism it needed More

by AARONWODKA
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jul 08, 2026 -

Camelback Subaru responded

We are overjoyed to hear about your experience with Eddie and the level of care he brought to your visit. It is genuinely rewarding to know that his knowledge and attentiveness made a real difference, and that you felt your specific needs were understood and respected. We will be sure to share your kind words with him. Thank you for taking the time to leave this feedback, AARONWODKA, and we look forward to welcoming you back to Camelback Subaru.

July 03, 2026

Rebecca is great and always keeps me up to date on maintenance schedules. Very personalable, yet professional. More

by lizette.roman01
Recommend Dealer
Yes
Employees Worked With
Patched a tire
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Jul 08, 2026 -

Camelback Subaru responded

We deeply cherish feedback like yours, and it is wonderful to hear about the exceptional experience Rebecca has provided. Staying on top of maintenance schedules is so important, and knowing that she keeps you informed every step of the way is exactly the kind of attentive, personable service we strive to deliver. We will be sure to share your kind words with her. Thank you for trusting Camelback Subaru with your vehicle's care, and we look forward to continuing to serve you.

July 03, 2026

Oil change, tire rotation & belt replacement after safety inspection. A car wash use to come with a oil change. More

by TERRTURTLE
Recommend Dealer
Yes
Employees Worked With
Kloe
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Jul 08, 2026 -

Camelback Subaru responded

Thank you for your review and for trusting us with your oil change, tire rotation, and belt replacement. We are glad to hear your visit went well and that the safety inspection provided some helpful direction. We also appreciate you sharing your thoughts about the complimentary car wash — that is genuinely useful feedback, and we will take it into consideration as we continue to look at the overall experience we provide our customers.

July 03, 2026

Excellent and Iain is exceptional! ! Service was prompt as always. My problem was totally resolved. Thank you More

by LBANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iain in service is superb and a pleasure to work with
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Jul 08, 2026 -

Camelback Subaru responded

Thank you for taking the time to share this wonderful feedback! We are thrilled to hear that your experience was prompt and that your concern was fully resolved. Iain truly is a standout member of our team, and it is always rewarding to hear when his dedication makes a real difference for our customers. We look forward to welcoming you back to Camelback Subaru whenever you need us.

July 03, 2026

Great customer service, everyone was very nice and friendly! And the store was very clean! More

by ALEXISODAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 08, 2026 -

Camelback Subaru responded

We are honored to hear such kind words about your experience with us! It means a great deal to know that our team made you feel welcomed and that the environment reflected the standards we work hard to uphold. We look forward to seeing you again at Camelback Subaru!

July 02, 2026

Chris made sure to get my car back to me quickly knowing I was leaving for a trip. He also realized when I picked up my car that he had quoted the labor incorrectly but fixed it right away to make sure I wa More

by JULIEBLACKJENSEN
Recommend Dealer
Yes
Employees Worked With
Chris
Print
Jul 07, 2026 -

Camelback Subaru responded

Thank you for your review, JULIEBLACKJENSEN! It is truly wonderful to hear that Chris went above and beyond to accommodate your travel schedule and ensure your car was ready in time. His attention to the pricing detail at pickup reflects the kind of honest, customer-first approach we genuinely strive for at Camelback Subaru. We will be sure to pass along your kind words to him. Safe travels, and we look forward to serving you again!

July 02, 2026

Pricing was fair and direct. Rebecca was friendly and accommodating. Service was timely Your mom? More

by JENNALEEAZ
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jul 07, 2026 -

Camelback Subaru responded

We are happy to hear that your experience with us was a positive one! Fair and transparent pricing is something we genuinely strive for, and it means a great deal to know that came through during your visit. We are also glad Rebecca was able to make the process smooth and accommodating for you. Thank you for taking the time to share your feedback, JENNALEEAZ, and we look forward to welcoming you back whenever you need us.

July 02, 2026

Pleasant, lounge area always well maintained, and love the txt messaging updates on the vehicle More

by ZIAMTZ2
Recommend Dealer
Yes
Employees Worked With
Ian
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Jul 07, 2026 -

Camelback Subaru responded

We genuinely admire customers who take the time to share what stood out during their visit. Knowing that the lounge area and our text message updates made a positive impression means a great deal to us. We put real care into creating a comfortable and communicative experience, and it is wonderful to hear that it showed. We look forward to welcoming you back on your next visit.

July 02, 2026

I was appreciative that Camelback Subaru was as in constant contact with me throughout the process. My only complaint was how dusty the inside of my car was once I received it back. I had just had i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Claxton
Print
Jul 07, 2026 -

Camelback Subaru responded

Thank you for your wonderful feedback, Michelle. We are glad to hear that our team kept you well-informed throughout the repair process, as open communication is something we genuinely strive for. We do understand how disappointing it can be to receive your vehicle back in a condition that did not meet your expectations, especially after having it freshly cleaned. Your experience is important to us, and we appreciate you taking the time to share this detail so we can continue working to improve every aspect of our service.

July 02, 2026

Very friendly staff and accommodating to customers as they enter. Waiting area is clean and comfortable. Though I did have an appointment. It still took 2 hours for an oil change. Lots of customers, but More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 07, 2026 -

Camelback Subaru responded

We appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience with our staff and waiting area. We also appreciate your comments regarding appointment scheduling and wait times, as feedback like this helps us identify opportunities to improve the service experience. We value your continued trust in our dealership and look forward to serving you again. For any further assistance, please contact Frank Cheyney, our Service Director, at 602-847-8536.

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