5 Subaru Dealers near 85014near 85014

A clean modern professional dealership which offers - jmckenna1812

A clean modern professional dealership which offers excellent service in a beautiful environment and lives up to what they promise

Darien has been absolutely amazing in diagnosing and - Julie Smith

Darien has been absolutely amazing in diagnosing and fixing the issues we had with our daughter's Crosstrek. I would give him 10 stars if I could! Thank you for your persistence in resolving our issues and making everything right so that she is safe and secure when driving.

Service was prompt, thorough, and courteous. - JROUMAIN

Service was prompt, thorough, and courteous.I was impressed and appreciative. The video inspection is a nice touch.

Everybody I worked with at the dealership was friendly, - jmorton15

Everybody I worked with at the dealership was friendly, personal, professional and kind. Dealership was spotless!!!

⭐☆☆☆☆ – Pricing Discrepancies, Misleading Credits, and No - Francis

⭐☆☆☆☆ – Pricing Discrepancies, Misleading Credits, and No Follow-Through I am a long-time Subaru owner (WRX STI, WRX Limited, Ascent, and now a 2026 WRX Limited), and this was one of the most frustrating dealership experiences I’ve had. Initially, working with Shawn Cleghorn was straightforward. We agreed on a sales price of approximately $35,400, and everything seemed aligned. However, at signing, the price increased to over $36,700 without a clear explanation. After I questioned it, the number was adjusted, but still included an unexplained $470 difference from what was originally agreed upon. After reviewing my contract at home, I confirmed the discrepancy and reached out. The “resolution” offered was a $470 credit toward parts/services — with the expectation of providing a perfect survey score. That alone raised concerns about how customer feedback is being handled. I chose to use the credit toward a short throw shifter installation. According to Peoria Subaru’s own website, the part + install is listed at approximately $597. Based on that, my expected out-of-pocket after the $470 credit should have been around $130 + tax. Instead: • I was quoted around $600 prior to installation • I was then billed $975 after the work was completed • After escalation, the bill was reduced, but I still paid significantly more than expected Even after an additional $200 credit was offered, the final numbers still do not align with the dealership’s advertised pricing or prior agreements. Additionally, I have made multiple attempts to cancel the extended warranty I only agreed to for financing purposes, and the finance department has not responded. This experience reflects a consistent pattern: • Pricing changes at signing • Credits used to offset discrepancies instead of correcting them • Final charges that do not match advertised pricing • Lack of responsiveness from finance I will be providing documentation to support these claims. I strongly recommend that anyone considering this dealership review all numbers carefully, verify pricing against their website, and get everything in writing before signing.