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Camelback Subaru
Phoenix, AZ
858 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 858 reviews
February 07, 2019
Great overall experience! What a get experience I had yesterday while leasing a vehicle Todd Mitteness, my sales associate at Camelback Subaru , was amazing No pressure What a get experience I had yesterday while leasing a vehicle Todd Mitteness, my sales associate at Camelback Subaru , was amazing No pressure at all just provided the facts and let me make my own decision. Never said “ what can I do to earn your business today” (which personally I hate when sales people say that) overall our experience was five star. I’m actually thinking about getting another car there in the near future Thanks Todd Mitteness!! More
by Tomh
February 07, 2019
Luigi did an excellent job I'm very happy with the way he ha Excellent service Luigi did an excellent job I would highly recommend him he is very very wonderful person it was a pleasure to do business with him Excellent service Luigi did an excellent job I would highly recommend him he is very very wonderful person it was a pleasure to do business with him More
by Foshcav
Employees Worked With
January 15, 2019
Excellent Elias was a big help. He made the car buying process simple, unlike my experience at other dealerships. He was calm, patient, and very understanding. Elias was a big help. He made the car buying process simple, unlike my experience at other dealerships. He was calm, patient, and very understanding. He fought for us every step of the way! If you haven’t considered this dealership before, I suggest giving Elias a chance to work for you just as he did for me. Highly recommended Camelback VW! More
by liannafrias
Employees Worked With
Elias Cohen
January 14, 2019
Quick,Explanation well rendered,all my questions answered. Lugi is very thoughtful ,he gladly and willingly explained step by step every detail what i am looking for in my purchase. He gave me time to proces Lugi is very thoughtful ,he gladly and willingly explained step by step every detail what i am looking for in my purchase. He gave me time to process information give not rushing me to make a buy. I will highly recommend him to any one who i know would want to buy a car. More
by nkika2012
Employees Worked With
January 14, 2019
Amazing customer service Torian Smith, was amazing he really knows what hes doing and he didnt try to push me into anything that will not benefit me later on, he knows cars ve Torian Smith, was amazing he really knows what hes doing and he didnt try to push me into anything that will not benefit me later on, he knows cars very well and hes very professional. More
by Ericaaaa
Employees Worked With
Torian Smith
January 12, 2019
Excellent Experience Luigi was excllent. He addressed all of our concerns. Was very transparent about the process and pricing. No gimics. This is my third VW from Camelbac Luigi was excllent. He addressed all of our concerns. Was very transparent about the process and pricing. No gimics. This is my third VW from Camelback VW and I can confidently say he was the best sales associate yet. More
by Chadwick545
Employees Worked With
January 12, 2019
Best experience Best prices I found on Volkswagen cars. I traded in my car with a very good price and they gave me best discount I could found on all Arizona for the Best prices I found on Volkswagen cars. I traded in my car with a very good price and they gave me best discount I could found on all Arizona for the suv I bought. They help me to get another 1000$ rebate knowing my financial status and didn’t run my credit until they knew I was gonna get the credit. Good dealer and best prices, very happy with my purchase especially for the treat I’ve got by sales representative Rodrigo. They understood what I want and helped me to get it. More
by Manuel
Employees Worked With
Marko Gonzales, Rodrigo Pereyra
January 11, 2019
Worst Service with no resolution! I took my 2018 VW Atlas into the Camelback VW (which is where it was purchased from) because in the morning after starting it up, there is a very str I took my 2018 VW Atlas into the Camelback VW (which is where it was purchased from) because in the morning after starting it up, there is a very strong gas odor inside and outside of the vehicle, It has been so bad at times that I end up with a headache or feeling dizzy. We can't drive with the windows up for at least 10 minutes or the smell is too overpowering. I took the Atlas in and told the service person that it is only first thing in the morning. He started it that next morning and agreed that there was a strong odor of gas. The tech couldn't find the issue, so of course they ask me if I had overfilled the gas (must be the girls fault, silly woman doesn't know how to pump gas), causing the smell. Well first off NO and secondly, the tank was at 3/4 full so how could it possibly be overfilled at this point causing a gas smell??? They decide to do a dye test and don't see a leak.... hmmm ok well then it is something else right?.... Nope, now they miraculously no longer smell any odor in the morning and are sure that this is just a "characteristic of the Volkswagen" . Really it is a characteristic for the car to get so noxious that you feel dizzy while driving? Doesn't sound like a great marketing point (in my opinion). I say to the service adviser Paul that I am really unhappy with the fact that they are returning the car to me knowing that there is something wrong and I hope VW will cover and cost, should I pass out while driving. His answer, "VW knows the risks" REALLY!!! Great thanks for keeping my car for 3 days working on it for a total of 7 hours according to Paul and doing absolutely nothing!!! Appreciate it. More
by VWangry
Employees Worked With
Paul
January 07, 2019
Dylan Cope is a ROCKSTAR! After a less than stellar experience, I was put in touch with Dylan. What a breath a fresh air! He immediately qualified our concerns and immediately After a less than stellar experience, I was put in touch with Dylan. What a breath a fresh air! He immediately qualified our concerns and immediately went to work, keeping me updated the entire way. It was obvious he cared as much about the customer experience as he did earning someone’s business. There’s only one guy to buy from and that’s Dylan Cope. Thanks again! More
by Steve S
Employees Worked With
Dylan Cope
January 05, 2019
Not surprised Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using v Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using vulgar language without any care in the world. Referring to a potential customer who was not ready to make a purchase but the sales rep refoto him as a “jerk”. And to hear how they want to treat people in general. I seriously wonder where their morals are at. One sales guy talking to others “ I will show her the best 3 minutes of her life “ And to think my wife was going to purchase another Subaru from them... I do not think so. This goes to prove my point that 99% of all car dealerships only care about 1 thing lining their own pockets and not caring about their loyal patrons. You always see the commercials that Subaru’s really cares... they are so right they only care about themselves and not anything or anyone else. It is very concerning that these individuals talk the way they do I am hoping that is does not fall on deaf ears I am by no means wanting to get anyone fired as these are mere training opportunities. More
by Coach3525
Employees Worked With
Joe Esposito
