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Camelback Subaru

Phoenix, AZ

4.3
858 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 858 reviews

October 19, 2018

Satisfactory Deal Overall, I believe I got a fairly good deal on the purchase of a 2018 Passat R-line; it just took awhile. I was at dealership for almost 4 and half ho More

by newpassatowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dennis, Rodrigo Pereyra
Oct 19, 2018 -

Camelback Subaru responded

Dear newpassatowner, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We appreciate your business, and thank you again for your feedback. Enjoy your new Passat! Sincerely, Stephanie Jacobs Internet Director

October 18, 2018

My First VW I bought a 2019 Jetta S. I called Daniel McCoy from the dealership parking and he promptly got me with Elijah to start the transaction. Elijah was hon More

by jakd05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Romney, Daniel McCoy, Elisha Trujillo, Elijah Hassan
Oct 19, 2018 -

Camelback Subaru responded

Congratulations on your new 2019 Volkswagen Jetta! Thank you for taking the time to write about your experience. It is wonderful to hear Dan, Elijah, and Levi were able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future. Welcome to the Camelback Family! Sincerely, The Camelback VW Team

October 16, 2018

Best Car Buying Experience Ever From the first contact to the final paperwork, we experienced a professional yet very friendly atmosphere. We were treated fairly and honestly. Todd More

by SubaruFamily
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mitteness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Holoway
Oct 17, 2018 -

Camelback Subaru responded

Thank you for your great review! We are grateful for your business and your time. Enjoy your new Forester and welcome to the Camelback Family!

October 16, 2018

Subaru Impreza 2019 We bought Subaru Impreza 2019. Our transaction went really smooth, professional, kind and very helpful. We appreciate the staff and especially Kris an More

by Sai1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Trujillo
Oct 17, 2018 -

Camelback Subaru responded

Thank you for your great review! We know you will love your 2019 Subaru Impreza. Welcome to the Camelback Family!

October 11, 2018

Exceptional customer service The entire buying experience was exceptional. Every one who helped us was great especially Michael Cray. We didn’t feel like we’re being pushed to buy More

by SIJUAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Holloway, Daniel McCoy, Michael Cray, Marko Gonzales
Oct 11, 2018 -

Camelback Subaru responded

Thank you so much for taking the time to give us such a great review! We genuinely appreciate your time and your business. We hope to help you and your family with all of your future automotive needs. Welcome to the Camelback Family!

October 10, 2018

Professional, efficient, friendly experience Michael, Thomas, and Stephanie did an amazing job helping me find the car I want. They were honest, helpful brokers and made the process a slam dunk! More

by Cthorne115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Jacobs, Thomas Dennis, Michael Cray
Oct 11, 2018 -

Camelback Subaru responded

Thank you so much Casey! We definitely enjoyed working with you as well. You picked a great Jetta! We are happy we could make everything smooth for you, and hope you will bring family and friends by for their future auto needs. Welcome to the Camelback Family!

October 10, 2018

Car didn’t even make it 2weeks after purchase My wife REALLY wanted a Subaru Forester XT. She found one here at Camelback Subaru/Mazda/Volkswagen but unfortunately 2weeks after driving it locally More

by Dustin Conant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Three employees helped during sales negotiations financing
October 08, 2018

Best car dealership buying experience Matthew deserves a 10 out of 10. Easy to work with, knowledgeable, professional, and an expert in providing great service. You don’t find too many sal More

by Kandrews01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Matthew Fergelec
Oct 08, 2018 -

Camelback Subaru responded

Thank you for your great review of Matthew and Steven! We truly appreciate your business and your time. Welcome to the Camelback Family!

October 06, 2018

Best experience everywhere!!! The salesman was very helpful and knowledgeable about the GTI, and all the trim level differences. He knew things about the car a normal person should More

by GTI_spills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Gonzales
Oct 08, 2018 -

Camelback Subaru responded

We sincerely appreciate you taking the time to review Marko. We look forward to assisting you with all of your future VW needs. Welcome to the Camelback Family!

October 04, 2018

2nd Time Leasing, Good Experience Lenny and Elisha were super helpful throughout our lease process. Lenny was very knowledgeable on the Subaru lineup and Elisha offered lots of guidanc More

by Carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny DiRusso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrek Kroll, Elisha Trujillo
Oct 04, 2018 -

Camelback Subaru responded

We try to provide each customer with a great, no-pressure and helpful sales experience, and we are so happy to hear that Lenny and the team did just that. It was such a pleasure having you here, and we can't thank you enough for the chance to earn your business. We wish you all the best, and we hope you enjoy your vehicle for many years!

Oct 08, 2018 -

Camelback Subaru responded

Thank you for taking the time to review us. We greatly appreciate the constructive criticism, and are working toward a more streamlined process. We are happy to hear you will be coming back! Welcome to the Camelback Family!

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