Camelback Subaru

This person are so bad attitude I planning to buy subaru WRX,and sent the request for quote, and then this person shelby lane reply me and give me the quote price not what i hope.. S I planning to buy subaru WRX,and sent the request for quote, and then this person shelby lane reply me and give me the quote price not what i hope.. So i dicuss the price,, and this guy have no negotiate to me.. and just said i cant make that price for you ,then place my Email in Spam fillter...~~ What the xxxx this guy service?~ SO bad. bad bad! More

good things come to those who wait I made the mistake of going to another SUbaru dealership first and it almost turned me off of getting a new vehicle. But since I had driven over 3 hou I made the mistake of going to another SUbaru dealership first and it almost turned me off of getting a new vehicle. But since I had driven over 3 hours to get here I decided to give another dealership a chance...and thank God i did!! Dakota Gooch is the best sales person I have ever dealt with. There was no lying, deceiving, empty promises, bait and switch tactics...NO xxxxxxxx. He was my angel today on a day where I dealt with devils.... Camelback is the place to go. It was the best experience ever. And when you get to the financing part, and you meet Joseph Nieves, don't panic and think that he is going to throw numbers and hogwash and lksjdflklkasdh;fhsdk at you! He explains everything; it's black and white; no grey. He is to the point and when he tells you he is going to try and save you money HE IS NOT KIDDING!!! their motto is all about 'what's best for the customer' and they are not kidding one bit! my experience today was awesome and I will DEFINATELY be back and deal with only them...and remember...I HAVE TO DRIVE OVER 3 HOURS TO SEE THEM, so you KNOW they gotta be something special!!!! More

Bait and Switch - Used car SCAM I have been searching for the right car for a while, and finally found what I was looking for on the Camelback Subaru website, Certified Pre-Owned WRX I have been searching for the right car for a while, and finally found what I was looking for on the Camelback Subaru website, Certified Pre-Owned WRX Hatchback. Nice! I called to confirm car was on site, 7/25, evening, and scheduled a test drive. Next day I received 2 more calls from this dealer, confirming that I wanted to go see this car. I said yes again, and verified my test drive window that afternoon. Cutting to the chase, When I arrived a few hours later, I went through all finance paperwork with the rep, all good. Then they test drove my trade in. OK. Then 45 minutes into this, we went out to the lot, and they proceeded to try and sell me a random base impreza, completely like this was ok. The WRX I wanted was gone. It was sold before I even called the first time. So, they said sure, come on down, got to joyride my vehicle, and then informed me that the whole reason I made the trip was an illusion. AS of 7/26, 700pm, this vehicle is still being advertised for sale on the website. This is not a website error, or a timing error, this is a bait and switch scam by an extremely shady dealer. You have been warned. More

Positive Experience with Camelback Subaru We just bought a new 2017 Outback Limited from Camelback Subaru. We had done our research and knew what we wanted and our salesman, Kevin delivered. T We just bought a new 2017 Outback Limited from Camelback Subaru. We had done our research and knew what we wanted and our salesman, Kevin delivered. There was no-pressure, and didn't feel rushed during test drives or when purchasing. We ordered the car after test-driving a 2016 with all our desired specifications except that we wanted a different exterior and interior color so we opted to order the care and we were pleasantly surprised when Kevin called and let us know that the car was delivered and ready a week earlier than promised. The dealership made the process easy with quick and clear, straightforward communication. Our final price was exactly as negotiated (with no last-minute surprises). We found all the staff to be professional and polite. More

Outstanding Salesman Kevin Youtsey is an Outstanding Salesman. I got the best car for the best price! Kevin got the equipment I wanted and the best deal ever. Had a 2014 a Kevin Youtsey is an Outstanding Salesman. I got the best car for the best price! Kevin got the equipment I wanted and the best deal ever. Had a 2014 and was not real satisfied, but Kevin got me a 2016 model with the right accessories and I am so happy!!!! Come to Camelback VW,Subaru Mazda and ask for Kevin Youtsey!!!!! More

Sour Taste Jennifer A. This is a review for Camelback Mazda Jeep and Subaru. Let me start off by saying I rarely have anything negative to say when it comes t Jennifer A. This is a review for Camelback Mazda Jeep and Subaru. Let me start off by saying I rarely have anything negative to say when it comes to the service industry, working with the public is difficult at best. But my experience in my 30+ years of purchasing cars was unacceptable from a customer point of view. It started when we were latched onto by two to three salesman who would not give us a minute to converse, we even walked off property and they still followed us. Then got the 4 square experience at the negotiation table, (look up 4 square under car salesman tactics and you'll understand), the windshield price of the car was $17,495.00, by the time they got through adding dealer incentives, ex. ZakTek the price was $1000 more than the original sticker, and that is after they say they discounted the vehicle $2200. So you then have a $18,495 vehicle that you still have to add tax, title and doc to. We left the dealership Monday the 13th of June, with our car, on Wednesday they called and said they had (4) approvals from the bank and we needed to come in and finalize paperwork, (did all that at 10:30PM on Monday night). We called back 5 times the next two days, couldn't get any return calls. Fast forward to yesterday, the 21st, finally got a hold of Trinity in finance, oh yes come down today and I will meet you on the used car side, (my car is parked there), we arrive at 6:30PM, we are told she is at the other building, Ok, no big deal. We go over, nope you need to go back to used car side across the street and talk to the sales manager, no sign of Trinity, no call, no sorry for the confusion, nothing. Sales manager informs us that the interest rate has gone up 6 points, which of course jumps your payment. Revert back to earlier, we had (4) approvals, ???????. As much as I wanted to walk out I liked and needed a second vehicle, still do. We got within $750 of making a deal and were told that basically we don't need your business that bad, leave the car. At this point we have to call and get a ride, no empathy, no remorse, no nothing from anybody at the dealership. Now I understand it's business, but have we come so far that it is acceptable to just flat out not care about the people that keep you in business. I'm from Midwest originally, (small town), dealerships there could never stay in business with that kind of customer service. I read all the other bad reviews as well and understand where they are coming from. To bad. Very disappointed. More

Great First Car and Used Car Buying Experience Camelback Subaru is absolutely the place to buy a used Subaru. I just graduated from college in May and came in for my first car buying experience. I Camelback Subaru is absolutely the place to buy a used Subaru. I just graduated from college in May and came in for my first car buying experience. I found a used 2015 XV Crosstrek on Cars.com and went into the dealership to test drive it. Kevin, a friendly and fatherly salesman greeted me at the door and immediately grabbed the keys. We took the car for a long test drive, something I had not been allowed to do at other Subaru dealerships in the valley and I was pleased I was able to really get a feel for the vehicle. We went in after the test drive to talk some numbers and I was up front with him telling him I was not going to sign on the dotted line today just as I had to sleep on the big decision. He didn't push, instead said that he had daughters my age and understood the stress and burden that buying a first car can have. He gave me some price sheets to take home and said the offer (and a great offer right at the base of KBB value) would stand when I came back in. I came back in the next morning at 10:30am, asked for Kevin, and bought the car. Camelback Subaru and Kevin made my first car buying experience fun, they put the decision in my hands, and made me feel welcome into the Subaru family. Go in, ASK FOR KEVIN, and enjoy purchasing a Subaru. More