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Camelback Volkswagen

Phoenix, AZ

Overview
Reviews
Vehicles
4.4
148 Reviews
Camelback Volkswagen has been delivering exceptional customer service with a focus on value and respect since 2008, and we are enthusiastic about showing you what the Camelback Difference is. Our team of more than 150 experienced and passionate professionals focuses on one common goal, which is to ensure all of our customers' needs are met to their satisfaction.
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1499 E Camelback Rd

Phoenix, AZ

85014

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Showing 148 reviews

March 27, 2026

Thanks Done Don't count on me completing a future survey, because it has used too much of my time and I might rethink my rating More

by S_bunyard
Recommend Dealer
Yes
Employees Worked With
Beth at Subaru
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Apr 17, 2026 -

Camelback Volkswagen responded

We appreciate you taking the time to share your experience and understand your concerns about the time involved. Feedback like this is important as it helps improve the overall process moving forward. We value your input and remain committed to providing a better experience in future visits.

March 27, 2026

I brought my car in to have a software module replaced. Eddie was very communicative. I was offered a loaner car since the car was at the dealership for a week. Upon return to pick up the car, the transiti More

by shaunalu
Recommend Dealer
Yes
Employees Worked With
Eddie in the service department.
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that the process felt smooth from start to finish. It’s great knowing the communication and support helped make your visit more convenient. We appreciate your feedback and look forward to assisting you again in the future.

March 27, 2026

Easy and convenient Alex explained everything that was going to get done with my car very clearly. More

by NBENDROFF
Recommend Dealer
Yes
Employees Worked With
Alexander
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear your experience was easy and convenient and that everything was clearly explained throughout your visit. It’s great knowing the process felt straightforward and well communicated. We appreciate your feedback and look forward to assisting you again in the future.

March 27, 2026

Alexander was helpful, knowledgeable with obvious care and expertise regarding m Tiguan. Excellent customer service! Great follow up. Will definitely return! More

by XANDERJCLEMENTS
Recommend Dealer
Yes
Employees Worked With
Alexander
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that the support provided gave you confidence in your visit. It’s great knowing the service and follow-up met your expectations. We appreciate your feedback and look forward to assisting you again in the future.

March 27, 2026

30K mile checkup went well. A little pricey and I don’t think they applied my coupon. I didn’t see a discount listed on the receipt. More

by Lbieler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear your visit went well and appreciate you bringing this to our attention. Our team is committed to providing clear and accurate service, and we welcome the opportunity to review any concerns. We look forward to assisting you further and ensuring everything is addressed.

March 27, 2026

Great service, fair prices Friendly staff I am always amazed that they require you to say that in more words More

by Bob Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that the team provided friendly service and fair pricing throughout your visit. It’s great knowing everything met your expectations. We appreciate your feedback and look forward to assisting you again in the future.

March 27, 2026

Excellent communication and service. Ian kept me informed every time the estimated completion time or date changed. More

by JENNIFER.A.BAKER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that the communication helped keep you informed throughout the process. It’s great knowing the service met your expectations from start to finish. We appreciate your feedback and look forward to assisting you again in the future.

March 27, 2026

This was my second visit for the same problem the 2nd time was a lot better than the first time. More

by ANGELGRANILLO82
Recommend Dealer
Yes
Employees Worked With
Eddie
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Apr 17, 2026 -

Camelback Volkswagen responded

We appreciate you sharing your experience and are glad to hear your most recent visit showed improvement. Our team remains committed to providing consistent and reliable service each time you visit. We look forward to continuing to support you moving forward.

March 26, 2026

This is my 4th purchase from this dealership. Sales and service are easy to work with--and friendly. More

by PIERCE.MARYANN
Recommend Dealer
Yes
Employees Worked With
Todd, Tyler, Tu, Lenny
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Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that the team was able to provide respectful and supportive service throughout the process. It’s great knowing everything went smoothly for your first-time car shopper. We appreciate your feedback and look forward to assisting you again in the future.

March 26, 2026

Ryan was very polite and got things done quickly. Which I like Everything went well More

by ABBYPEAR0
Recommend Dealer
Yes
Employees Worked With
Ryan Rooney
Report | Print
Apr 17, 2026 -

Camelback Volkswagen responded

We’re glad to hear you had a positive experience and that everything was handled efficiently during your visit. It’s great knowing the service met your expectations from start to finish. We appreciate your feedback and look forward to assisting you again in the future.

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