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Camelback Volkswagen

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
228 Reviews
Camelback Volkswagen has been delivering exceptional customer service with a focus on value and respect since 2008, and we are enthusiastic about showing you what the Camelback Difference is. Our team of more than 150 experienced and passionate professionals focuses on one common goal, which is to ensure all of our customers' needs are met to their satisfaction.
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1499 E Camelback Rd

Phoenix, AZ

85014

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Showing 228 reviews

June 15, 2026

Chris was quick, friendly, and the whole process was easy and pleasant. Quick friendly communicative More

by mistyraemac
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 16, 2026 -

Camelback Volkswagen responded

We are absolutely thrilled to hear about your experience with us! It is wonderful to know that the process felt smooth and enjoyable from start to finish. Quick, friendly, and communicative service is exactly what we strive for, and we are so glad that came through clearly during your visit. Thank you for taking the time to share your feedback — it truly means a great deal to our team. We look forward to welcoming you back whenever you need us!

June 15, 2026

Quick, friendly I was greated immediately when I walked in by Mark. He got me checked in and my work was performed on time and was excellent! More

by BLACKWATCH112
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
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Jun 16, 2026 -

Camelback Volkswagen responded

Thank you for sharing such a wonderful experience with us! We are thrilled to hear that you were greeted promptly and that your service was completed on time and to your satisfaction. Providing a welcoming and efficient experience for every customer is something we genuinely strive for, and it is great to know that came through during your visit. We appreciate you taking the time to leave this feedback, and we look forward to serving you again in the future!

Jun 17, 2026 -

BLACKWATCH112 responded

Great Service!

June 14, 2026

Great experience it like you are family when you get your car serviced. Great coffee also More

by KAY MAGNUS
Recommend Dealer
Yes
Employees Worked With
Mark
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June 14, 2026

Eddie was friendly, accommodating and kept me up to date When I need service in the future, I will book with him. More

by LDMSKINCARE
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 16, 2026 -

Camelback Volkswagen responded

We are excited to hear about your recent experience with us! It is wonderful to know that you received friendly, attentive service and were kept informed throughout the process — that is exactly the kind of experience we strive to provide for every customer. Thank you for taking the time to share your feedback and for your loyalty. We look forward to welcoming you back the next time you need service!

June 13, 2026

Was an easy check in and great experience from start to finish. Enjoyed the service I received More

by Taho02
Recommend Dealer
Yes
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Jun 16, 2026 -

Camelback Volkswagen responded

We are delighted to hear that your experience was smooth and enjoyable from start to finish! A seamless check-in process and great service are exactly what we strive to provide, and it is wonderful to know that we delivered on that for you. Thank you for taking the time to share your feedback — it truly means a great deal to our team at Camelback VW, and we look forward to serving you again!

June 13, 2026

Awesome! I have been going to Chris since I moved out here in 2022 for car services More

by TTAMMY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is awesome! I have going to him since I moved out here in 2022
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Jun 16, 2026 -

Camelback Volkswagen responded

Thank you immensely for your kind words and for taking the time to share your experience! It truly means a lot to know that you have trusted us with your car care needs since 2022 — that kind of long-term loyalty is something we genuinely value and do not take for granted. We look forward to continuing to provide you with the same great service for many years to come!

June 13, 2026

Been a customer of Camelback Vw Subaru since 2011. Frank and his staff always goes out of their way to make us feel at home. Eddie helped us out. Thanks guys. More

by BOGDADDY918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Frank
Print
Jun 16, 2026 -

Camelback Volkswagen responded

We are delighted to hear that you have been part of the Camelback VW family since 2011 — that kind of long-standing loyalty truly means the world to us! It is wonderful to know that the team has consistently made you feel welcome and valued throughout the years. Thank you for taking the time to share your kind words about your most recent experience. We will be sure to pass along your appreciation to the team. We look forward to continuing to serve you for many more years to come!

June 12, 2026

It took longer than quoted and when asked if my car was washed, he said no cause I had a fixed chip in my windshield. Cars can get washed with chips that are fixed (which this dealership fixed) made a very More

by kmiranda8989
Recommend Dealer
No
Employees Worked With
Chris
Print
Jun 12, 2026 -

Camelback Volkswagen responded

We appreciate you sharing your feedback with us. Our goal is to provide a service experience that is efficient, transparent, and attentive to the details that matter to our customers, and we value hearing when expectations are not met. Your comments help us continue refining the experience we strive to deliver every day. Please contact Frank Cheyney, our Service Director, at 602-847-8539 if you would like to discuss your visit further.

June 12, 2026

Took my car in on Monday for A/C repair. I use my vehicle daily for work. There was no loaner available. The process took 1 full week. I had to call daily for updates. Had my tires balanced More

by garygrain
Recommend Dealer
No
Employees Worked With
Alexander
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Jun 12, 2026 -

Camelback Volkswagen responded

Thank you for taking the time to share your feedback. We understand how important reliable transportation and clear communication are, and our team strives to provide a service experience that is both convenient and responsive. We appreciate hearing from customers as it helps us continue improving the support and care we provide. Please contact Frank Cheyney, our Service Director, at 602-847-8539 if you would like to discuss your visit in more detail.

June 11, 2026

Just like the service im used to for the past 15 years. EXCELLENT GREAT team More

by JOEDEMATTEO034
Recommend Dealer
Yes
Employees Worked With
Frank and Mark
Print
Jun 15, 2026 -

Camelback Volkswagen responded

We are utterly delighted to hear about your exceptional experience with our team! Your loyalty over the past 15 years means everything to us, and we're thrilled that Camelback VW continues to provide the excellent service you've come to expect. Thank you for taking the time to share your positive feedback about our team. Knowing that we've consistently delivered great service throughout your long relationship with us is incredibly rewarding and motivates us to maintain these high standards for all our valued customers.

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