Back

Camelback Volkswagen

Phoenix, AZ

4.4
148 Reviews
Camelback Volkswagen has been delivering exceptional customer service with a focus on value and respect since 2008, and we are enthusiastic about showing you what the Camelback Difference is. Our team of more than 150 experienced and passionate professionals focuses on one common goal, which is to ensure all of our customers' needs are met to their satisfaction.
Contact Dealership

1499 E Camelback Rd

Phoenix, AZ

85014

Directions

By Type

Showing 148 reviews

May 04, 2026

Ok Absolutely the best customer service I've had at any service shop. Shayna went the extra mile to assure my car was fixed and ready when expected. More

by ajcobretti
Recommend Dealer
Yes
Employees Worked With
Shayna
May 08, 2026 -

Camelback Volkswagen responded

Thank you for taking the time to share your wonderful experience with us at Camelback VW. We are truly grateful to hear that you received exceptional service that exceeded your expectations. It means so much to know that our team went above and beyond to ensure your vehicle was properly repaired and ready exactly when you needed it. Your recognition of the outstanding care you received reflects our commitment to providing every customer with reliable, professional service. We appreciate your trust in us and look forward to continuing to serve you with the same high standards in the future.

May 03, 2026

Mark was great to work with. Got us in and out quickly and the issues were corrected. More

by Joe Mignacca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 07, 2026 -

Camelback Volkswagen responded

Thank you for taking the time to share your experience with us. We're delighted to hear that your visit went smoothly and that you were able to get in and out quickly while having your concerns properly addressed. It's wonderful to know that our team member provided you with excellent service and made sure everything was taken care of efficiently. Your feedback about the quality of service and the quick resolution means a lot to us at Camelback VW. We truly appreciate you choosing us for your automotive needs.

May 03, 2026

Alexander was very communicative, friendly and professional. Promote now. You should promote him immediately Yes More

by GABEPRECIADO
Recommend Dealer
Yes
Employees Worked With
Alexander
May 07, 2026 -

Camelback Volkswagen responded

Your positive feedback about Alexander means so much to us at Camelback VW. We're thrilled to hear that he demonstrated excellent communication skills while maintaining a friendly and professional approach throughout your experience. Team members who show such dedication to providing outstanding service truly make a difference, and we're grateful you took the time to recognize Alexander's exceptional work. Your recommendation speaks volumes about the quality of service he provided, and we're proud to have him as part of our team.

May 02, 2026

Helpful, professional Shayna has done an excellent job to show that i can trust the service area. In the past I didn't feel that way. More

by SKBTHEQUILTER
Recommend Dealer
Yes
Employees Worked With
Shayna and Alex
May 06, 2026 -

Camelback Volkswagen responded

We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that the helpful and professional approach you received has rebuilt your confidence in our service area. Building trust with our customers is incredibly important to us, and we're thrilled that your recent visit at Camelback VW has made such a meaningful difference in how you feel about our commitment to quality service. Your feedback truly means the world to us and motivates our entire team to continue delivering the exceptional care you deserve.

May 02, 2026

Excellent customer service in Service and Parts Department. Exception advice regarding Service and Parts. Thank you. More

by DEBRA.BESTGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cazares
May 07, 2026 -

Camelback Volkswagen responded

We are excited to hear about your wonderful experience with our service and parts teams. Your recognition of the outstanding customer service and valuable guidance you received means so much to us. We take great pride in providing helpful expertise and ensuring our customers feel well taken care of. Thank you for taking the time to share your positive feedback about your visit to Camelback VW.

May 02, 2026

The guys at service are very professional, and my dealings with the dealership have been positive. More

by RJKHD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names, but two guys at the service counter.
May 06, 2026 -

Camelback Volkswagen responded

Thank you for taking the time to share your positive experience with us. We deeply value hearing that our service team has provided you with professional care and that your interactions with Camelback VW have been consistently positive. Your feedback about the quality of service you received means a great deal to our team. We appreciate your trust in us and look forward to continuing to provide you with the excellent service experience you deserve.

May 01, 2026

Great customer service and communication regarding progress. Alexander was able to quickly focus in on the issue by process of elimination. Once they got into working on my vehicle, they were able to More

by TANIAVALE10
Recommend Dealer
Yes
Employees Worked With
Alexander Clements
May 04, 2026 -

Camelback Volkswagen responded

We are overjoyed to hear about your positive experience with our service team. It sounds like our thorough diagnostic approach really made a difference in identifying both the original concern and the additional issue you weren't aware of. We're pleased that Alexander's systematic process of elimination helped pinpoint exactly what your vehicle needed. Having access to a loaner vehicle during the repair process can certainly make the situation much more manageable, and we're glad that convenience was available to you. Your feedback about our communication throughout the service process means a great deal to us at Camelback VW.

May 01, 2026

Quick and easy Getting my car repaired was quick and easy. Would recommend this dealership and will be back. More

by MSHUNTER088
Recommend Dealer
Yes
Employees Worked With
Chris Parker
May 05, 2026 -

Camelback Volkswagen responded

Thank you immensely for taking the time to share your experience with us. We're thrilled to hear that your vehicle repair process was efficient and straightforward. Your satisfaction with the service you received means everything to our team at Camelback VW. We truly appreciate your recommendation and look forward to serving you again in the future. Your trust in our dealership drives us to continue delivering the quality service you deserve.

May 01, 2026

The dealership has changed since I last visited but is always reliable and courteous. Valueable More

by lmariet
Recommend Dealer
Yes
Employees Worked With
Alexander
May 04, 2026 -

Camelback Volkswagen responded

We are honored to hear about your positive experience with our team. Your recognition of the reliability and courteous service we strive to provide means so much to us. We understand that changes can sometimes feel different, but we're glad that our commitment to treating customers well has remained consistent throughout your visits. Your feedback about finding value in our service truly motivates our entire team to continue delivering the quality experience you've come to expect from Camelback VW.

May 01, 2026

It was smooth. Car was ready for me when I got there and everyone was there to help More

by cole6326
Recommend Dealer
Yes
Employees Worked With
Brian
May 05, 2026 -

Camelback Volkswagen responded

We are absolutely thrilled to hear about your seamless experience with us! It's wonderful to know that your vehicle was prepared and waiting for your arrival. We take great pride in ensuring our team is readily available to provide the assistance you need. Your feedback about the smooth process means a great deal to us at Camelback VW, and we truly appreciate you taking the time to share your positive experience.

...
5
...